232 hours, approximately 8 weeks

testing requirements



LTC’s Institute of Public Safety – Extension Campus

Starting Salaries

Vary, ranging from $44,526 to $50,220*
*Based on local industry information

Recent Employers of Graduates:

  • Eustis Police Department
  • Lake County Sheriff’s Office
  • Lake Emergency Medical Services
  • Orlando Fire Department


★ Check out this videoopens in a new windowopens in a new window to learn more about Lake Tech’s Public Safety Telecommunication program! 

Starting Salaries

What you’ll learn

Discover how Lake Technical College prepares students for the public safety industry

Public Safety Telecommunication Master Plan of Instruction – (PDFopens in a new windowopens in a new window & HTMLopens in a new windowopens in a new windowopens in new window


  • Introduction to Public Safety and the role of Telecommunicators
  • Professional Ethics
  • Basic Principles and Components of Emergency Medical Services and Law Enforcement
  • Hazardous Materials and Fire Department Response
  • Radio Communications, Emergency Management
  • Customer Service, Stress Management Techniques
  • Operational Skills, Crisis Intervention
  • Criminal/Civil Law, Active Shooter, Liability

Admissions Requirements: Applicant must be at least 18 years old, have a high school diploma or its equivalent, U.S. citizen, and a valid driver’s license or photo ID. Call for additional requirements.

OCPCourse NumberCourse TitleCourse Length
AEMS0002Dispatcher: Police, Fire, and Ambulance232 hrs

Our numbers

Discover how Lake Technical College prepares students for the public safety industry.


Completion Rate*


Placement Rate*



For employment, visit opens in a new windowwww.onetonline.org
Data as reported to COE and is updated annually in December of each calendar year.
Placement calculation may exclude (if applicable) program completers that are awaiting exam results,
refused employment, continued post-secondary education, or may be otherwise unavailable for employment.

online component

Distance Education Program w/48 hrs. of job shadow

911 Dispatcher Training

Located near Orlando, FL, the Dispatcher School at Lake Technical College allows you to earn Public Safety Telecommunicator Certification with the state of Florida. We offer hands-on Dispatcher Training with expert instructors to ensure you meet Dispatcher Qualifications for immediate job placement. Emergency Dispatcher Training prepares you for a career as a 911 Dispatcher with Florida Law Enforcment, Fire, and EMS Agencies.


Dispatcher Certification

Our Dispatcher Training Courses cover emergency management, customer relations, and stress management. The Dispatcher Course at Lake Tech boasts a high job placement and Dispatcher Certification, or Telecommunicator Certification, pass rate. If you are searching for Emergency Dispatcher Training, 911 Dispatcher Training Near Me, or Dispatcher Training Near Me, call us today at (352) 589-2250 or apply online to go over the Florida Police Academy Requirements and begin the first step of your career.

Instructor / contact


Lyndi Donaldson (Contact)

Email: DonaldsonL@lake.k12.fl.us

Phone Number: 352.742.6463

Are you ready to jumpstart your career?

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