Public Safety Telecommunication Master Plan of Instruction – (PDF & HTML) opens in new window

• Introduction to Public Safety and the role of Telecommunicators
• Professional Ethics
• Basic Principles and Components of Emergency Medical Services and Law Enforcement
• Hazardous Materials and Fire Department Response
• Radio Communications, Emergency Management
• Customer Service, Stress Management Techniques
• Operational Skills, Crisis Intervention
• Criminal/Civil Law, Active Shooter, Liability

Admissions Requirements: Applicant must be at least 18 years old, have a high school diploma or its equivalent, U.S. citizen, and a valid driver’s license or photo ID. Call for additional requirements

Next Class:  distance education program, w/48 hrs. of  job shadow – 4/1/19; 7/8/19; 9/30/19