Program Requirements and ExpectaƟons

And Master Plan of InstrucƟon

Pharmacy Technician

Dyneice Owens, Instructor

Elise Veremakis, Interim Healthcare

Programs Coordinator

2026-2027

The mission of Lake Technical College is to be an integral component of the economic growth

and development in our communies by oﬀering a variety of high quality career-educaon and

training opportunies.

Lake Technical College does not discriminate on

the basis of race, religion, color, naonal

origin, gender, genec informaon, age, pregnancy, disability, or marital status in its educa-

onal programs, services or acvies, or in its hiring or employment pracces. The district also

provides access to its facilies to the Boy Scouts and other patrioc youth groups, as required

by the Boy Scouts of America Equal Access Act, or any other youth group listed in Title 36 of the

United States Code as a patrioc society.

LAKE TECHNICAL COLLEGE

Program Requirements and Expectations

ADMISSION REQUIREMENTS

Applicants must be at least 16 years of age and should be academically, physically, and emotionally capable of meeting

the demands of the chosen program. Applicants make initial application through the Admissions Office. A minimum skills

evaluation is part of the admission process.

The Career and Technical Education programs have the following minimum admissions requirements:

1. Complete an LTC online application.

2. Take the basic skills examination, if required.

3. Meet with a career advisor.

4. Fulfil additional entry requirements as needed for individual programs.

A high school diploma or GED is not required to enroll in most programs. However, it is recommended that all students

complete either a high school diploma or a GED prior to program completion.

TESTING REQUIREMENTS

All applicants for Career and Technical Education (CTE) programs 450 hours or more, with the exception of Florida Law

Enforcement Academy and Paramedic applicants, take a state mandated basic skills evaluation prior to enrollment.

Basic skills evaluation scores must be valid at the time of enrollment. Testers must be 16 years of age or older.

If a student has met or exceeded standard scores on one area of one test, they may use another test to meet the

additional skill area requirements. It is acceptable to combine test scores from more than one test. (Rule 6A-10.315,

F.A.C.)

Assessment instruments meeting this requirement include:

Per 2020, FS 1008.30 – Common placement testing for public postsecondary education and Rule 6a-10.040

(eff.

2/16/21)

No expiration date:

• Tests of Adult Basic Education (TABE), Forms 11 and 12, 2017;

• Comprehensive Adult Student Assessment System (CASAS), GOALS 900 Series, 2019;

• 2014 GED

Tests: Reasoning through Language Arts and Mathematical Reasoning where a minimum

score as required in Rule 6A-6.0201, F.A.C

(eff. 3/23/16), has been attained on each test.

Good for 2 years from the date of testing:

• A common placement test where a minimum score has been achieved pursuant to

Rule 6A-10.0315,

F.A.C.(eff. 9/24/19);

• PERT, SAT, The College Board, ACT, Next Generation, ACCPLACER, The College Board

Per 2020, FS 1004.91, FS 1008.30, and the 2021 CTE Basic Skills Assessment Technical Assistance Paper

–

Requirements for career education program basic skills – Programs 450 hours or more

• An adult student with a disability may be exempted. (per Rule 6a-10.040(eff. 2/16/21), FS 1004.02(6)

(eff.

2020) – must follow LTC policy and process);

• A student who possesses a college degree at the associate in applied science level or higher;

• Any student who entered 9th grade in a Florida public school in the 2003-2004 school year, or any year

thereafter, and earned a Florida standard high school diploma. (Graduated 2007+)

• A student who is serving as an active duty member of any branch of the United States Armed Services;

• A student who passes a state or national industry certification or licensure examination that is identified in

State Board of Education rules and aligned to the career education program in which the student is

enrolled;

• An adult student who is enrolled in an apprenticeship program that is registered with the Department of

Education in accordance with chapter 446;

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• A student who demonstrates readiness for public postsecondary education pursuant to s. 1008.30 (see

testing chart below) and applicable rules adopted by the State Board of Education. If a student has met or

exceeded standard scores in one area of one test, another test may be used to meet the additional skill

area requirements. It is acceptable to combine test scores from more than one test;

• A student who was previously tested and referred to developmental education at a Florida College

System (FCS) institution college may be reported as meeting basic skills requirements once they

successfully complete the required developmental education and will not need to be retested.

• Students enrolled in school district or FCS institution law enforcement training academies are not subject

to basic skills exit requirements in s. 1004.91 F.S. or Rule 6A-10.040 F.A.C. The Florida Department of

Law Enforcement (FDLE) has designated the Florida Basic Abilities Test (FBAT) for use with these

students; please refer to s. 943.17(6), F.S.,

for more information.

Applicants transferring appropriately leveled TABE, CASAS GOALS, GED® test sections, or other common placement

tests must do so by having an official score report sent directly to the Admissions Office prior to enrollment in the program.

Scores brought by hand will be accepted only if the document provided by the outside testing center is in a sealed

envelope.

Remediation of Basic Skills

Students who do not meet the basic skills exit scores set by the Florida Department of Education for their program are

strongly encouraged to begin attending remediation classes prior to or at the time of enrollment in a Career and Technical

Education program and make acceptable progress as determined by the ASB faculty member. Lake Technical College

follows vendor guidelines for all retesting. Students with an approved early testing waiver may be permitted to test early. It

is highly recommended students meet state mandated basic skills requirements by the time they have completed 50% of

their program. Students who do not meet state mandated basic skills exit scores may not receive a certificate of

completion as per Florida Department of Education rules.

Some basic skills test scores are good for two years and must be valid at the time of enrollment. Basic skills test scores

that expire during continuous enrollment remain valid until the end of such enrollment. Under continuous enrollment,

students must be enrolled at least 50% of each semester. Continuous enrollment applies to attendance in a single

program.

DISABILITY ACCOMMODATIONS

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the

secondary student’s IEP or 504 plan or postsecondary student’s accommodations plan to meet individual needs to ensure

equal access. Postsecondary students with disabilities must self-identify, present documentation, request

accommodations if needed, and develop a plan with their postsecondary provider.

Students desiring accommodations or updates to their accommodations are encouraged to self-identify before or as soon

as possible to the special populations staff and provide documentation that clearly shows evidence of a disability and

applicable accommodations. The special populations staff will schedule a meeting with the student and faculty to discuss

the documented disability and applicable accommodations.

Accommodations received in postsecondary education may differ from those received in secondary education and are

reasonable as they relate to the industry or field. Accommodations change the way the student is instructed. Students with

disabilities may need accommodations in such areas as instructional methods and materials, assignments, assessments,

time demands, schedules, learning environment, assistive technology and special communication systems. Note:

attendance does not qualify as an accommodation. Documentation of the accommodation requested and provided is

maintained in a confidential file.

Students in need of academic accommodations for a disability may consult with the special populations staff to arrange

appropriate accommodations. Students are required to give reasonable notice (typically 5 working days) prior to

requesting an accommodation.

TUITION

Tuition is charged to adult students at a rate established by the State legislature. Current fee information is available in the

Admissions Office. Tuition is waived for eligible high school, career dual enrolled students. Tuition is due prior to the first

day of each payment period based on the Lake Technical College payment calendar. Failure to pay fees at the time class

begins may result in not being able to attend class and/or clinical.

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INSURANCE

Personal injury/school accident insurance is required for all Career and Technical Education students. This insurance is

provided through Lake Technical College at the rate of $1.50 a month. The accident insurance fee will be charged to

students per payment period.

Health programs with clinical experiences require liability insurance in conjunction with requirements by the healthcare

facilities. The liability insurance fee is charged to students at the time of enrollment.

ATTENDANCE POLICY

Guidelines for All Students

In an effort to develop professional skills, regular attendance is required of all students. Students are expected to be in

their class promptly in the morning, after break, and after lunch. If it is necessary to be absent due to illness or

emergencies, all students are to notify the faculty member as soon as possible prior to the start of class, as is expected in

the workplace. Some programs have more rigid requirements for attendance. LTC recognizes that students may face

extenuating circumstances that could negatively impact their attendance. In such cases, LTC employs a Student

Retention Specialist who works with students and faculty to track attendance, to collaborate in developing strategies to

improve attendance, and to develop a plan.

CDE students are responsible for maintaining attendance in good standing at LTC. Should a student need to miss class

due to mandatory high school activities or tests, the student should give notice to their instructor and meet with the

Student Retention Specialist to document the absence. Approved absences may be set to not count against the student’s

overall attendance average.

Enrollment Period – period of time a student begins his/her education and training in a CTE program (i.e., August 15

January 3

) through the date of withdrawal or completion.

Payment Period – a set block of time in which a student pays for program hours (i.e., 300 hours, 450 hours)

Students who are approved to make up missed time must complete the required hours through attendance during

designated times outside the regular program schedule. Failure to complete scheduled make-up time may result in

withdrawal from the program and/or loss of financial aid. Make-up hours may not exceed 5% of the scheduled hours in

the payment period. There is a $25.00 make-up time fee per payment period.

Regularly scheduled class hours will be reported for attendance. Practice exercises completed at home will not count

toward hours in a program. Students will be enrolled in additional hours if needed. Current tuition and fees will apply.

Excessive absences - A student who is absent for six (6) consecutive class sessions will be withdrawn from his/her

program. A student must petition and be approved in order to return. Students exhibiting a pattern of consecutive

absences of less than six days will be subject to dismissal as determined by a School Intervention Team. A School

Intervention Team will review all petitions for re-enrollment. No additional fees will be charged if the student returns

during that current payment period, provided fees have not been refunded; however, time missed may be added at the

end of the program and will incur additional fees.

The excessive absences policy also applies to the adult education student. If the student requests to be re-enrolled

during the same enrollment period, he or she will be assessed a $10.00 re-enrollment fee. This may be waived

depending upon mitigating circumstances.

Students with excessive absences will face the possibility of the loss of financial aid, lower professional skills grades and

the ability to continue in the program.

*Note: licensure program attendance policies may be more rigid due to licensure requirements and supersede this

policy.

Leaving Campus During School Hours

For safety reasons, students will notify their faculty when leaving campus early. Students may leave campus for lunch

provided this is done within the allotted time.

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CHECK IN/OUT FACTS AND RULES

1. Students are required to check in and check out using a designated school computer.

2. Students are to check out /in when going to lunch or leaving campus, but not for scheduled breaks or

restroom breaks. However, students who leave for extended periods of time without permission will be

checked out by their instructor.

3. Checking in early does not add time to hours present.

4. Checking out after the scheduled time of class does not add time to hours present.

5. Students must check out/in for their lunch breaks. Taking less than a 30-minute lunch break does not add

time to student hours present. Lunch break starts at the time a student logs out for lunch. Students are

expected to return and log back in within 30 minutes of the logout time. Students will be marked absent

for each minute past the 30 minutes allowed.

6. If a student accidentally checks out, he/she should check back in immediately. If done within a minute,

there is no reduction in student hours present.

7. It is NOT acceptable to check in or out for other students. Check in/out student IDs are to be kept

confidential as stated in the Acceptable Use Policies. Violation will result in dismissal from the program.

8. A student must notify his/her instructor if it is suspected that someone is tampering with another student’s

check in/out ID.

9. Instructors are permitted to perform attendance overrides to correct attendance errors; however, these

corrections must be made within two weeks of the original attendance date. Any changes needed beyond

this two-week window must be submitted to the appropriate administrator for review and approval. Each

instructor is allowed to complete one attendance override per student per academic year in cases of

student oversight (e.g., forgetting to log out at the end of the day). Any additional overrides for the same

student must be approved by an administrator.

10. There is NO limit to the number of instructor overrides if NOT due to the student’s negligence. Instructors

must record a reason for the override.

11. If a student’s check in/out ID does not work, he/she should see the instructor.

PLAN OF INSTRUCTIONAL PRACTICES

Teaching Methods

Lecture, demonstration, discussion, group interaction, verbal and written quizzes, skill practice, individualized instruction,

computerized tutorials, interactive learning, web-based learning, textbooks, workbooks, projects, journals, reports,

simulations, hands-on computer experience, collaborative learning, video-taped instructions, guest speakers, field trips,

customer service projects, program job shadowing, cooperative on-the-job training, interactive learning, and web-based

learning are among the teaching methods utilized.

Among the provisions made to allow for individual differences are pre-testing to determine entry level, workbooks and

study guides for progress at individual rate, progress grading, individualized instruction, individual project assignments,

and referral for basic skills remediation.

Online Access

Technology is an integral part of our daily lives. From smart phones to electronic tablets, these devices are becoming

items that many cannot function without. In addition, the Internet is changing the way education is delivered. Lake

Technical College strives to ensure that our students are able to compete in this technology driven world. With this in

mind, it is recommended that students have an online presence and access to the internet.

It is also important that students have an email address that they check for on a regular basis. A lot of information may

come to you through your email, so it is important that you check it regularly. If you do not have an email address, there

are numerous services that provide FREE email addresses. Please make sure your faculty have a current, working email

address for you. See your faculty for more information.

Social Media

The advent of social media has created a world-wide communication medium for people of all ages. While extremely

popular, these websites have also created their own set of “not-so-popular” problems such as cyber-stalking, identity theft,

cyber-bullying, cyber-cheating (posting of exam, or other course material), and a host of other nebulous challenges that

users may face. Another reality associated with social media is its far-reaching consequences for those who share posts

that may be seen by others as inappropriate.

Potential employers, current employers, civic, or educational organizations you may be associated with, and many others

are looking at social media sites for information that may tell them things about an individual. Students should also be

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cautioned on how private their social media content really is – despite the settings on an account. All social media sites

are potentially vulnerable. A simple search of how to view pages that are set as “private” for a popular social media

website yielded numerous responses for ways to view the content. Everything from blogs to online videos offer to explain

how to accomplish this task.

Students in all programs need to be cognizant of the fact that most professions rely on great moral character. It is

recommended that when using social media, assume that all posts will be seen/read by everyone with access to the internet.

Evaluation

Class performance, quizzes, tests, attendance, portfolio assessments, completion of project assignments, decision-

making, professional skills, achievement of entry-level competencies, and other methods are used for evaluation. See

“Grading Procedures”.

Work Based Activities

Work-based learning activities play an integral part of the curriculum of LTC’s career-technical training programs. These

activities are planned with two objectives in mind. First, the activity provides students with the opportunity to develop and

apply a “real world” experience using the knowledge and skills attained in the program. Second, the activity provides the

faculty with objective input from potential employers or customers of program graduates. Each work-based activity has a

written instructional plan outlining objectives, experiences, competencies and evaluation required during the activity.

Work-based activities are program specific and may include:

• Unpaid in-school shop/lab activities to provide customer service opportunities under the direct supervision

of the program faculty.

• Unpaid job shadowing experiences that may include in-school or off-campus employer-based

experiences under the supervision of a qualified employer representative who is working closely with the

program faculty.

• Paid or unpaid cooperative training experiences conducted at the employer’s work location under the

supervision of a qualified employer representative and under the direction of the program faculty.

Cooperative Education

Cooperative training is available for students and coordinated by the faculty. Cooperative training is for students who

have shown competence in program training that indicates readiness for placement in an on-the-job program. High

school students participating in the cooperative job placement program must be in at least grade 12. Students must be

enrolled in their last course of their program in order to participate in Co-op. In addition, basic skills exit levels must be met

and the student can have no outstanding debt with the school. Students must be approved for Co-op prior to beginning,

including clearance through financial aid.

Students may be returned to the program for additional training if they do not function satisfactorily on the job or when the

cooperative agreement is terminated at the request of the student, parent, employer, or program faculty.

Veterans will be accepted into the program in accordance with the Department of Veterans Affairs approved program.

Additional information regarding co-op opportunities may be obtained from the program faculty.

Job Shadowing

Job shadowing experiences, or volunteer experiences, are available to students as part of their program training. These

experiences are designed to give the student actual hands-on experience doing a variety of related tasks. Length and

type of experiences will vary. The program faculty determines appropriateness of the experience. Additional information

regarding job-shadowing experiences may be obtained from the program faculty.

Career Dual Enrollment Students

All students enrolled in Lake Technical College are expected to function as adults. High school students will be held to

the same behavioral and performance standards as adult students.

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GRADING PROCEDURE

The grading scale for LTC is as follows:

90 – 100 A (4 quality points)

80 – 89 B (3 quality points)

70 – 79 C (2 quality points)

60 – 69 D (1 quality point)

< 59 F (0 quality points)

I Incomplete

NG Not Graded

Note: passing thresholds may vary by program based on industry standards. Separate program requirements are listed

in the Master Plan of Instruction.

Lake Technical College is a postsecondary institution designed to provide trained individuals to industry. The grading

scale for this program reflects industry standards. The approved postsecondary program grading requirements must be

met if the student is to receive a certificate. In determining grades, most programs evaluate students equally in the areas

of skills (33.34%), knowledge (33.33%), and professional skills (33.33%). This structure should be included in the Master

Plan of Instruction. A few programs do not use this structure due to State licensure, board and/or curricular requirements.

Program Progress

Students are expected to complete the program of training within the hours allotted by the State of Florida for completion.

The student’s rate of progress will be closely monitored by the faculty and the Student Retention Specialist to ensure

program completion in a timely manner. Most tests, projects, and similar assignments must be completed in class under

the direction of the instructor.

Requirements for a Certificate

All competencies specified in the State of Florida Curriculum Framework for the program must be successfully completed

with at least a passing grade in the areas of skills, knowledge, and professional skills. Students must also meet minimum

basic skills requirements prior to graduation.

Professional Skills

Effective professional skills are the cornerstone to successful employment. Students are expected to demonstrate

productive professional skills during all phases of enrollment. Faculty will work with students who need assistance in this

area to improve the overall possibility for successful employment.

Attendance: Attends class for all scheduled hours assigned, arrives/leaves on time, contribute to class

discussion and is actively involved in all activities.

Character: Displays academic integrity (inclusive of not committing plagiarism), trustworthiness, dependability,

reliability, self-discipline, and self-responsibility.

Teamwork: Respects the rights of others; is a team worker; is cooperative; ensures confidentiality in all

classroom, clinical and other matters; demonstrates professional behavior in interactions with peers, preceptors,

and faculty.

Appearance: Displays appropriate dress, grooming, hygiene, and wears full regulation uniform of the day.

Attitude: Displays a willingness to cooperate and accept constructive criticism; sets realistic expectations;

approaches assignments with interest and initiative.

Productivity: Follows safety practices; conserves materials and supplies; maintains equipment; stays on task

and utilizes time constructively; demonstrates proactive learning through involvement in activities and

contributions to class discussions.

Organization: Manifests skill in prioritizing and management of time and stress; demonstrates flexibility in

handling change; completes assignments on time; uses work time appropriately.

Communication: Contacts faculty to report concerns; notifies faculty of tardy/absence one hour before start of

class; seeks clarification and understanding through appropriate, pertinent questions.

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Leadership: Displays leadership skills; appropriately handles conflict and concerns; demonstrates problem-

solving capability; maintains appropriate relationships with supervisors/faculty and peers; follows the chain of

command.

Respect: Deals appropriately with cultural/racial diversity; does not engage in harassment of any kind to include

but not limited to verbal, nonverbal, and written; addresses faculty and peers in appropriate tone and with

appropriate language to include but not limited to electronic (email, text, etc.) communications.

STUDENT DRESS CODE

Students who attend Lake Tech shall dress in a manner appropriate for the job in which they are receiving training,

including any special protective gear and professional uniforms. All clothing, makeup, and jewelry must be clean, neat,

modest, in good repair, appropriately sized, and be neither distracting nor offensive. Students are expected to display

their valid student ID, or have on their person when unable to display due to safety in the program, at all times. Shorts are

not permitted in CTE program areas.

The Executive Director or designee has the final authority for determining whether or not a student’s apparel conforms to

the dress code. If it is determined that it does not, students will be required to change into clothing which will conform to

this code or leave campus. Students may return to campus when they have changed into appropriate clothing.

Students will wear the designated program uniform each day to class and while on a Job Shadow experience, Co-op or

clinical assignment. Shirts may be worn with pants or skirts. Shorts are not permitted. On designated days, some

programs will require students to dress in business attire suitable for a job interview. This is defined to be clothing that

would be acceptable for most job candidates to wear to a standard job interview.

NOTE - Remember that you are preparing for employment in a position in which public relations may be a factor in your

success. Individual desires cannot always take precedence.

GENERAL SCHOOL INFORMATION

Campus Safety

Lake Technical College makes every effort to provide a safe environment for all students, visitors, faculty and staff. Basic

safety standards, which will include fire drills, weather drills, equipment usage, and traffic regulations, will be covered in

the program orientation. These basic safety standards will be reinforced throughout the program enrollment. See the

current school catalog for additional campus safety information.

Follow Up

Lake Technical College is proud of its graduates and celebrates the next step graduates take whether it is employment,

military or further education. Prior to completing, students may visit the Career Success Center for assistance with

employability skills such as resume writing. In addition, faculty may provide students with employment leads. However, it

is up to the individual student to actively pursue employment opportunities. We like to hear how our graduates are doing

and want to celebrate your successes so be sure to communicate with your faculty any employment, military, or further

education you enter. Students are required to participate in an Exit Interview prior to their last day in their program.

Food and Drink

To protect equipment and furnishings in the classroom and laboratory areas, only water, in closed, covered containers, is

permitted. No other food or drinks are allowed, unless specific permission is granted by the faculty. However, under no

circumstance may food or drinks be in the computer lab areas.

Lunch

Food services are provided on the main campus in the Lake Tech Café and are available during breaks and lunch. Adult

students may leave the LTC campus during the scheduled 30-minute lunch break as long as they return to the program

on time.

Parking Regulations

Students may park only in the south parking lot in spaces not designated as staff or customer service parking. For safety,

loitering in or around vehicles once the vehicle is parked is not allowed, and a 5 mph speed limit is enforced. In

consideration of the neighbors and classes in session, loud music in vehicles on campus is prohibited.

Smoking

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Lake Tech is a tobacco free institution. The use of tobacco products of any kind, including e-cigarettes, is not permitted at

any Lake Tech location. This includes the parking lots.

FINANCIAL AID

Policies and guidelines for the administration of all financial aid are established according to federal and state law.

Applicants complete an information form, Free Application for Federal Student Aid, and furnish documentation needed to

verify eligibility. More information on the application process may be obtained in the Financial Aid Office.

The Financial Aid Office will assist students, where possible, with access to financial support offered by federal agencies

(U.S. Department of Education – Pell Grants, Department of Veterans’ Affairs), other state and local agencies and local

organizations (scholarships).

TEXTBOOKS

For the most recent book list for any program visit Lake Technical College’s bookstore located in the Business Office.

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LAKE TECHNICAL COLLEGE

Pharmacy Technician

INTRODUCTION

Welcome to the Lake Technical College Health Science Education Department and the Pharmacy Technician program.

Your future holds a rewarding and challenging health career!

The Pharmacy Technician Program is an ASHP-ACPE accredited Advanced Training program that is 1050 hours in length,

including a minimum of 100 hours of simulated lab activities with faculty on site and a minimum of 200 experiential hours in

at least 2 pharmacy settings under the direction of a site preceptor and delegated trainers.

This program is designed to introduce students to the essential skills and knowledge necessary to be a Registered

Pharmacy Technician and take the Pharmacy Technician Certification Exam (PTCE) to become a nationally credentialed

Certified Pharmacy Technician (CPhT). The program focuses on broad, transferable skills and stresses understanding and

demonstration of the following elements of the health care industry: planning, management, finance, technical and

production skills, underlying principles of technology, labor issues, community issues and health, safety, and environmental

issues.

The goals of the Pharmacy Technician program are to prepare students to successfully enter the workforce as certified

pharmacy professionals, with the relevant academic knowledge and technical skills to succeed across hospitals,

pharmacies, grocery stores, and drug stores, while remaining responsive to the needs of the community. For additional

information, visit the Florida Department of Education and the ASHP-ACPE Accreditation Standards for Pharmacy

Technician Education and Training Programs.

This Master Plan of Instruction (MPI) serves as a guide to help you become familiar with the program, school policies,

expectations, and graduation requirements. We encourage you to refer to it throughout your training.

Our goal is to provide an educational experience that is both challenging and rewarding. We are committed to creating a

positive learning environment where students are encouraged to ask questions, develop critical thinking skills, and grow

professionally. Our faculty will instruct, mentor, demonstrate, guide, and support you throughout the program. In return, we

ask that you actively participate in your learning, demonstrate professionalism, take initiative, and strive to provide safe,

compassionate, high-quality patient care.

We look forward to partnering with you as you work toward achieving your educational and career goals. Welcome to Lake

Technical College—we are excited to be part of your journey!

HEALTH SCIENCE EDUCATION MISSION

The mission of the Health Science Education Department at Lake Technical College is to prepare students to meet the

health care needs of a growing and diverse population, while serving as productive members of our local, state, national,

and international communities.

PHARMACY TECHNICIAN PHILOSOPHY

We believe the dignity and worth of the individual in our democratic and ever-changing society fosters self-reliance. We

must acknowledge individual differences and show respect for the right of the individual to seek fulfillment of spiritual,

emotional, mental, physical, and socio-economic needs. In addition to the required skills and knowledge, instruction

emphasizes good professional skills, desirable personal characteristics, and effective interpersonal relationships, and leads

to a productive life as a contributing member of the community.

We believe the Pharmacy Technician is a specialist in stand-alone pharmacies, hospitals and outpatient clinics that performs

under the supervision of a pharmacist to provide pharmacy services to patients in pharmacies, which are under a

pharmacist’s control.

We believe the Pharmacy Technician curriculum must be competency-based and include formal course work skills, practice

laboratories, and externship experience. We believe continuous evaluation of a student's progress is necessary in

measuring the effectiveness of the instruction and in achieving the stated objectives of the program.

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We further believe Pharmacy Technician education is a continuous process, which must persist after completion of the

program to keep the practitioner accountable for and alert current trends and practices in the care of patients.

The program's goal is to prepare competent, advanced level pharmacy technicians in the following learning domains:

Knowledge, Practical Skills, and Professional Skills (Work Habits).

ESSENTIAL TASKS

Health-related occupations can be demanding, both physically and emotionally. Before entering a program in the health

field, it is important to review the following tasks which have been established. Their performance is essential for success

in the program.

Program Requirements:

• Pass a Level 2 background check and two drug

screenings (prior to externship).

• Must have a valid driver’s license

• Jewelry is generally limited to a watch and

wedding rings. Most allow one small nasal stud

(max 1.5mm), but no other visible body or

tongue piercings are permitted.

• Artificial nails (including gel finishes, silk tips,

and shellac) are strictly prohibited.

• Visible tattoos must not be offensive and may

require covering (such as black forearm sleeves)

based on the specific clinical facility’s guidelines.

• Hair must be a natural hair color only.

Top Physical Requirements:

• Use computers and dispensing equipment

accurately.

• Tolerate moderate noise and customer

interactions.

• Maintain visual accuracy for reading labels and

dosages.

• Stand, walk (up to 5 miles/day), bend, crouch,

and kneel frequently.

• Lift and move boxes or medication up to 50

pounds and assist with team lifts for items up to

100 pounds.

• Navigate shelves and storage areas safely.

• Perform repetitive hand and arm motions.

• Work in temperature-controlled pharmacy

environments.

• Handle small tools, vials, and equipment with

dexterity.

Top Mental/Cognitive & Emotional/Professional Requirements

• Ability to communicate in verbal, written, and

electronic form.

• Adapt to new pharmaceutical technologies.

• Follow multi-step dispensing procedures.

• Collaborate professionally with pharmacists and

staff.

• Maintain continuous engagement in assigned

training activities for up to 8 hours per day in an

industrial learning environment.

• Work independently and responsibly.

• Breaks are limited to scheduled times, and

personal phone use is restricted except during

designated break periods or when required for

training purposes.

• Ability to manage tasks and complete assigned

activities within expected time constraints.

• Apply math and dosage calculations.

• Ability to retain, recall, and follow all industry

safety, legal, and operational protocols.

• Read and interpret prescriptions and instructions

accurately.

• Demonstrate attention to detail and accuracy.

• Exhibit pride in safe dispensing and patient care.

• Maintain composure under stressful or

emergency conditions, with the ability to handle

anger, fear, hostility, confrontation, altercations,

etc.

NOTE: The safety and well-being of our students is a primary concern. Students are responsible for self-reporting any

medical conditions, illnesses, or injuries which may affect performance of the required essential tasks to the program faculty

in a timely manner. The reporting of these conditions is for your safety as well as for the safety of those we care for and

interact with. A determination can then be made regarding the possible need for medical clearance from a physician, to

determine if the student’s level of participation in the program requires modification.

In the event that a student is deemed to have a medical condition, illness, or injury which may prevent, or hinder the student

from performing the required essential tasks, medical evaluation and clearance from a licensed physician, a nurse

practitioner, or a physician’s assistant will be required to continue. See faculty or Healthcare Programs Coordinator for

documentation requirements.

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MORAL CHARACTER

According to Florida Statutes, Pharmacy Technicians must be screened through the Florida Department of Law

Enforcement (FDLE) PRIOR to employment and must meet the standards of good moral character. A history of the following

offenses DISQUALIFIES a Pharmacy Technician from employment:

• Murder

• Manslaughter

• Kidnapping

• Obscene literature

• Sexual battery

• Lewd and lascivious behavior

• Child abuse/aggravated child abuse

• Abuse/neglect of disabled adult or elderly

• False Imprisonment

• Negligent treatment of children

• Fraudulent sale of controlled substance

• Prohibited acts of a person in familiar or

custodial authority on a child

• Incest

• Arson

• Prostitution

• Assault to a minor

• Vehicular homicide

• Lewd and indecent exposure

• Aggravated Assault

• Exploitation of disabled adult or elderly

• Sexual performance by a child

• Killing of unborn child by injury to mother

• Theft, robbery and related crimes if the offense

is a felony

• Relating to drug abuse prevention and control, if

offense was a felony or if another person

involved was a minor

BACKGROUND SCREENING & DRUG TESTING

The Agency for Health Care Administration (ACHA) requires all employees and other individuals (students) whose

responsibilities may require them to provide personal care or services to clients/residents/patients or has access to their

living area or personal property to undergo a background screening. The healthcare profession recognizes that substance

abuse among its members is a serious problem that may compromise the ability of the abuser and jeopardize the safety of

patients entrusted to their care. The College, in its effort to maintain high standards of education and clinical practice and

to comply with requirements mandated by cooperating with clinical facilities, has implemented a drug-testing program.

If at any time during a pre-externship screening, random screening or reasonable cause of screening, a student refuses to

be tested, the student will be withdrawn from the program. If a student has a negative dilute result, they will have to retest

it at their expense. This fee will be added to their student’s account. If the student’s drug test is positive and has not been

medically approved, the student will be withdrawn from the program at any time.

A criminal background check will need to be completed prior to externship. A conviction of, regardless of adjudication, a

plea of guilty to; or a plea of nolo contendere to an offense constitutes a conviction for the program of Pharmacy Technician

purposes. Students with convictions are encouraged to contact the Florida Board of Pharmacy to ensure that their

background will not prevent them from earning a Pharmacy Technician Registration.

If at any time during the program you are arrested, you must notify the Healthcare Programs Coordinator within 72 hours of

arrest. A conviction of; a plea of guilty to; or a plea of nolo contendere to an offense would require a meeting with the

Healthcare Programs Coordinator to discuss continuing in the program. Failure to disclose this information in a timely

manner may also lead to dismissal from the program.

CLASS SCHEDULE

The Pharmacy Technician Program is 1050 hours in length, including a minimum of 100 hours of simulated lab activities

with faculty on site and a minimum of 200 experiential hours in at least 2 pharmacy settings under the direction of a site

preceptor and delegated trainers. The basic skills exit scores for this program are Reading/Language 10 and Math 11.

Pharmacy includes the following courses; Basic Healthcare Worker, Pharmacy Tech 1, Pharmacy Tech 2, and Pharmacy

Tech 3. Classroom hours are 8:15 AM to 4:15 PM Monday through Thursday.

PERFORMANCE STANDARDS

Pharmacy Technician involves the provision of direct care of individuals and is characterized by the application of verified

knowledge in the skillful performance of Pharmacy Technician functions. The Pharmacy Technician profession is a practice

discipline with cognitive, sensory, affective, and psychomotor performance requirements. Based on these requirements, a

list of Core Performance Standards has been developed.

Critical Thinking: Critical thinking ability sufficient for clinical judgment

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Interpersonal: Interpersonal abilities sufficient to interact with individuals, families, and groups from a variety

of social, emotional, cultural, and intellectual backgrounds

Communication: Communication abilities sufficient for interaction with others in verbal and written form

Mobility: Physical abilities sufficient to move from room to room, maneuver in small spaces

Motor Skills: Gross and fine motor abilities sufficient to provide safe and effective care

Hearing: Auditory ability sufficient to monitor and assess health needs

Visual: Visual ability sufficient for observation and assessment necessary in care

Tactile: Tactile ability sufficient for physical assessment

Students unable to demonstrate the Core Performance Standards must notify the Healthcare Programs Coordinator by the

end of the first-class day to inquire about reasonable accommodation.

A student who finds it necessary to be tardy and/or absent (including leaving early) MUST notify the Pharmacy Technician

program faculty by school email at least one-half hour prior to the start of class that day. Failure of notification will result in

a deduction of the student’s Professional Skills grade.

Any student whose attendance rate drops below 80% will be placed on PROBATION. The purpose of probation is to

formally notify and appropriately document an existing condition that jeopardizes the ability of a student to successfully

complete the Pharmacy Technician program. Excessive absences may jeopardize enrollment in the class

Probationary status will terminate when the terms of the contract have been satisfied or when the number of hours absent

does not exceed the cumulative 20% of the hours to that point in the program.

Students on probation for excessive absences may continue in the program only as long as they are making satisfactory

progress in the theory and clinical areas, and the excessive absences are due to extenuating circumstances such as

hospitalization, emergency surgery, or extreme personal hardship. Excessive absences will impact the professional skills

grade or may result in withdrawal from the program.

PROGRAM SPECIFIC ATTENDANCE INFORMATION

Student Responsibilities

Students are responsible for:

 Attending class four days per week, Monday through Thursday. (Schedule could vary based on clinical availability).

 Checking email/voicemail messages daily and communicating with the faculty.

 Attending class/lab when scheduled, and discussing scheduling issues with faculty in a timely manner.

 Completing assignments as presented by faculty and providing communication to faculty when behind in pace.

 Completing and documenting a minimum of 100 hours of simulated learning.

 Completing and documenting a minimum of 200 hours of experiential learning in 2 different sites assigned by faculty.

Professional skills will be evaluated based upon work output, so it is important to stay focused. Do not hesitate to contact

the faculty for assistance.

Tardiness

As in the workplace, students are expected to be in their seats at the beginning of class, after break, and after lunch.

Students are expected to notify the faculty by school email 30 minutes before the start of class of any anticipated tardiness

and communicate at an expected arrival time. In the workplace, if you are not present, you are absent, regardless of if it is

because you are tardy and/or leave early. Any student that is tardy (absent) and/or leaves early (absent) will affect the

student’s Professional Skills grade. Students who do not meet attendance requirements may jeopardize their opportunity to

complete experiential training at externship sites. Note: Students who do not meet attendance expectations for experiential

learning will not be able to complete the program

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Lab/Clinical skills

1. Attendance is mandatory at all scheduled labs and practical skills. Absences during clinical skills require make-up work

to be done at a time not designated for other studies. It is the responsibility of any student absent during a lab or clinical

skill to secure time with faculty to demonstrate the skills taught during the absence.

2. Make-up: All materials and assignments missed during the student’s absence must be made up. It is the student’s

responsibility to meet with the faculty to get missed assignments and handouts.

3. Breaks, lunch period, and release at the end of the day will be designated by the faculty.

PROGRAM SPECIFIC GRADING PROCEDURES

Each course within the Pharmacy Technician Program includes a syllabus and pacing chart which outlines assignments,

due dates, and competencies that need to be achieved. It is important that the student understands that submitting

completed assignments and participating in classroom discussions/activities will be an expectation of each course.

The grading policy for the Lake Technical College Pharmacy Technician Program is as follows:

90 – 100 = A

80 – 89 = B

70 – 79 = C

60 – 69 = D

<59 = F

Program grades are based on knowledge, practical skills, and professional skills.

Knowledge Skills (33.33%) are based on exams, drug card quizzes, and experiential learning assignments.

Practical Skills (33.34%) are based on practical examinations inclusive, but not limited to, assignments and skill

applications related to the pharmacy practice that must be assessed for understanding of a skill or competency.

Professional Skills/Work Habits (33.33%) are evaluated in the classroom and during experiential learning at externship

sites. Professional skills are based on professional appearance, professional behavior, attendance, and classroom

participation, integrity, empathy, self-motivation, appearance and personal hygiene, self-confidence, communication, time

management, teamwork and diplomacy, respect, patient advocacy, and care delivery of service.

For a student to continue in the program:

1. The Knowledge grade consists of three components: Competency Exams, Drug Card Quiz Average, and Special

Projects. These three components of the Knowledge grade must average 80% or higher to successfully complete an

OCP.

2. The Competency (Skills) grade must be 80% or higher to successfully complete an OCP.

3. The Knowledge, Professional Skills, and Competency (Skills) grade must average together to be 80% or higher to

successfully complete an OCP.

All students must pass each program of competency within the Pharmacy Technician Program with at least 80%.

If a student does not meet the 80% minimum in any category, the final course grade recorded in the Student

Information System will reflect the category in which the student was not successful.

Should the student need to retake the initial competency assessment, it is the student’s responsibility to schedule a

remediation with the faculty by the next class day. Should a student not pass the competency the second time, the student

must make an appointment with the Student Success Counselor. In the event, that the student does not pass the

competency the third time, a SIT meeting will be scheduled with the Healthcare Programs Coordinator, and the student will

be referred to the Student Success Counselor, who must recommend the time to attempt the competency for the fourth

time.

If a test and/or module is re-done, the highest grade the student can earn is 80%.

If the student scores lower than 80% on the test on the scheduled testing day, the student must schedule remediation, if

desired, prior to re-testing.

There are no retakes allowed on Drug Card Quizzes. Students who receive below 80% on any drug card quiz should contact

the Student Success Counselor for study strategies or meet with the instructor to discuss progress and strategies to improve.

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Program Progress

Students are expected to complete the program of training within the hours allotted by the State of Florida for completion.

The student’s rate of progress will be closely monitored by the faculty to ensure program completion in a timely manner.

Unless in a distance learning program, any time a student completes work at home will not count towards program hours

unless an extenuating circumstance allows under the direction of the Executive Director.

Job Shadowing Experiences

For a student to qualify for job shadowing experiences, their Professional Skills grade must be 80% or higher.

Pharmacy Technician 2 Pharmacy Experiential

For a student to qualify for a community pharmacy experiential externship in Pharmacy Tech 2, the student must have

successfully completed Pharmacy Tech 1 with a knowledge grade of an 80% or higher and have a Professional Skills and

Competency grade, independent of each other, with an 80% or higher. Students must have all externship requirements met

30 days prior to the scheduled date for starting the experiential learning. This includes vaccination records or titers, TB 2-

step screening, Level II background screening, and negative urine drug screen. Students must have proof of immunity from

varicella, tetanus, MMR, and hepatitis B.

Pharmacy Tech 3

For a student to continue to be eligible for experiential externship in Pharmacy Tech 3, the student is required to have

completed Pharmacy Tech 1 and Pharmacy Tech 2 with an 80% or greater and classroom portions of Pharmacy Tech 3

with a Knowledge grade of 80% or higher and a Professional Skills and Competency grade, independent of each other, with

80% or higher.

Hospital and Specialty Pharmacy externships will require a student to have successfully completed Pharmacy Tech 1,

Pharmacy Tech 2 and classroom portions of Pharmacy Tech 3 with a Knowledge, Professional Skills, and Competencies

independent of each other with an 84% or greater. Hospital externship opportunities are offered to students who

demonstrate the highest professionalism and academic performance and are limited to availability and faculty

recommendations. Additional training and documentation may be requested from the hospital facility, which may include

proof of immunity from COVID-19 and influenza, respirator mask fitting, physician’s attestation that student is “Free from

communicable disease.” Many of the experiential learning facilities have onboarding documentation that needs to be

completed 30 days in advance.

Testing Policy

1. Dates and times will be determined by the program faculty, will generally be at 10:45am on scheduled days per each

cohort’s pacing calendar. Students must meet with instructor at minimum ONE day before the assessment so that the

instructor has reviewed that the student has met all competency requirements and completed a study review session.

Testing dates may change at the faculty’s discretion. Should the testing date(s) need to be rescheduled, it is the

student’s responsibility to contact the faculty or the scheduler to reschedule the testing date(s). If a student is absent

on a test date, the student must discuss a rescheduling date with the faculty upon return to the classroom.

2. If the student scores lower than an 80% on the test on the scheduled testing day, the student is recommended to

schedule remediation with the instructor prior to re-testing.

Simulated Activities (Practical Skills)

The sequence of activities to transition from simulated to experiential is:

(a) observation (student observes expert performing task)

(b) simulation (including observation, feedback, and evaluation by an expert)

All students must have documentation of 100 hours of simulation with the instructor to meet the ASHP requirements for

completion of this program. It is the student’s responsibility to keep track of simulation dates and times.

Experiential Learning – Please refer to the Rules and Guidelines in the Externship Packet

The externship consists of a minimum of 200 hours that the student will work with site preceptors and delegated trainers in

a pharmaceutical setting of the externship coordinator’s recommendation and Advisory Board approval.

ASHP Accreditation

Standards require that all students provide documentation that they have completed a minimum of 200 hours of experiential

learning in at least two practice settings, in both an entry-level community pharmacy and an advanced experiential rotation.

The advanced experiential rotation takes place in a facility where the student will utilize skills learned during the Advanced-

level curriculum. The pharmaceutical sites and preceptors of the Pharmacy Technician program are to be treated with the

upmost courtesy and respect. Students will adhere to the Pharmacy Technician program for dress code policy during this

time, with any additional experiential guidelines. Students are responsible for their own transportation to and from the

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externship site. The experiential learning hours may vary based on operating hours and workflow of the facility but could

vary between 7am and 9 am start time. Communication for tardiness and absences to the experiential site is mandatory

and follow the Pharmacy Technician attendance policy timeframes. The Pharmacy Technician program faculty will

communicate regularly with preceptors to determine student progression in the program. Any time must be immediately

communicated to the instructor who will decide how and when those hours are permitted to be made up (if applicable).

Students shall not perform any skill outside the Pharmacy Technician in scope of practice. Failure to comply with this

mandate may result in disciplinary action, up to and including probation or dismissal from the Pharmacy Technician program.

Students who are currently employed in a Pharmacy Technician position may not complete their experiential hours at his

or her place of employment for the first 100-hour experiential and will be assigned to another facility based on instructor

discretion. The student can complete one rotation at their place of pharmacy employment ONLY if the site preceptor agrees

to have the program faculty schedule a site inspection, verify the staff’s professional record and licensure status for all

delegated trainers at the site, and receives Advisory Committee approval. Recommendation must be made by the faculty

to the Advisory Committee for approval. All experiential learning requirements must be met, including student evaluations

and time logs. All students must have documentation of 200 hours of experiential learning in a minimum of 2 different

facilities to meet the ASHP requirements for completion of this program.

Students shall be objectively evaluated by their preceptors using the Soft Skills Evaluation Form and a Tasks to be

Completed Evaluation Form. The student is responsible for listing time in and time out. The preceptor is responsible for

verifying time in and out, verifying if the student was on time and was in proper dress code/uniform.

Directions on all externship forms are to be followed. If an area of evaluation is not applicable to the student or the situation,

the area should be marked N/A. An evaluation addendum should be attached to the evaluation form if space does not permit

listing of information. Completed externship documentation must be given to the Pharmacy Technical program faculty at

the exit interview. The student is accountable for all information and completion of all externship paperwork.

Under no circumstances is the student to alter any preceptor information. Falsification of documentation will lead to

disciplinary action, which may include probation and/or immediate dismissal from the Pharmacy Technician

program.

LAKE TECH REQUIREMENTS FOR PROGRAM COMPLETION – CERTIFICATION

Students must meet the following program requirements for certification:

• Meet minimum basic skills requirements prior to graduation.

• Successfully complete all competencies specified in the program State of Florida curriculum framework.

• Successfully complete and document a minimum of 100 hours of classroom simulated activities as required by

ASHP-ACPE accreditation standards.

• Satisfactory completion of a minimum of 200 hours of experiential learning in at least 2 pharmacy practice settings

as required by ASHP-ACPE accreditation standards.

• Complete a graduation application and Exit Interview.

• Pharmacy Technician Faculty sign off student externship packet.

PROGRAM SPECIFIC STUDENT DRESS CODE

Students who attend Lake Tech shall dress in a manner appropriate for the job in which they are receiving training, including

any special protective gear and professional uniforms. All clothing must be clean, neat, modest, in good repair, appropriately

sized, and neither distracting nor offensive.

A uniform identifies you to the public and pharmacy/hospital staff as a Pharmacy Technician student and presents a

professional appearance. In addition, it prevents the possibility of cross contamination by separating street clothes from

work clothes.

Professionalism is important in health careers and is reflected in one’s appearance, behavior, and work ethics. The following

rules are in place to prepare students for a professional healthcare environment.

All Pharmacy Technician students will strictly follow the uniform code while attending classroom, clinical, or

externship. Failure to present a professional appearance will result in dismissal from the day’s activity and an

unexcused absence.

Uniform Code

1. Scrubs – Clean approved scrub top in the designated program color (with LTC logo) and approved scrub black pants.

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Uniforms should not be worn for any activities that are not directly associated with the program. All uniforms must be

free from wrinkles. Uniform pants must be above the level of the floor and no longer than the heel of the shoe.

Undergarments should be a neutral color so as not to be seen through clothing.

2. Black medical scrub pants – Pants must be of appropriate length and cannot have flares at the bottom. Jeans are not

permitted except for fundraising efforts designated by the college. The pants are to be free of wrinkles.

3. It is a requirement that uniforms be clean and neat at all times. You are representing yourself, your instructor, and your

school.

4. Belts – (if worn) are to be black with a simple, unadorned buckle, maintained in relatively new condition.

5. Shoes – all black, including soles and logo, (no cloth/canvas), closed heel/toe and hard-soles in oxford or athletic

style for classroom and clinical. Solid black socks must be worn, covering ankles when wearing jogger pants-styled

pants. Shoelaces, if applicable, must be clean and black. High heels, clogs, crocs, platforms, cowboy boots, or high-

top work boots are unacceptable.

6. Badge – Lake Technical College Student ID badge must be worn, above the waist, always when on campus and in

uniform.

7. Jewelry – In order to reduce the risk of infection, jewelry must be limited to a watch, wedding or engagement rings

worn on ring finger, one watch with secondhand capability, a plain wedding band/set. Special rings for the right hand

on the ring finger will be allowed in the classroom and practicum; however, only one ring per hand (exception:

wedding ring and engagement ring may be worn together.) Earrings - 6mm or less, ball type or post style only (no

hoops). One nasal piercing (stud only) is permitted but cannot exceed 1.5 mm. No other visible body piercings

(including tongue piercings) are permitted. Piercings (other than noted above) must be removed or replaced with a

clear or flesh toned small post. Plugs must also be replaced with skin tone spacers. Necklaces are not permitted in

the clinical setting unless prior approval is given by the Healthcare Programs Coordinator.

8. Make-up/Eyelashes – Will be conservatively applied if worn. Eyelashes are to be natural in color and, as with nails,

artificial eyelashes or enhancers are prohibited.

9. Hair – Will be:

• A natural hair color only.

• Neatly combed, brushed, or styled.

• Out of the eyes and restrained with clips or bands that blend with hair color or Red or Black. No large flowers or

large bows. All hair adornments must be professional.

• Hair must be worn above the collar and away from the face at all times when in uniform. The only exception is

with special permission from the instructor.

• No Sculpting of hair.

10. Facial Hair – Beards and moustaches must be neatly groomed.

11. Fingernails – No nail polish allowed. Nail polish should be completely removed with no residue visible. Nails should be

no longer than the end of the fingertips. Artificial nails (to include, but not limited to, gel finish, silk tips, shellac) are not

permitted.

12. No offensive odors (i.e., body, breath, shampoo, perfume, etc.) are acceptable. Please remember that strong

perfume, hair spray, coffee, cologne, or cigarette smoke may be offensive to patients and co-workers. These

odors could trigger an acute respiratory episode in patients with respiratory ailments.

13. Body Art – visible tattoos, Henna, etc. may not be offensive and may require covering based on facility guidelines.

Forearm sleeves in black may be worn by students to cover tattoos, but both arms must be covered if this is the case.

The only exception to coverings is the hands since this area is the greatest source for the spread of infection. Any

body art on the hands cannot be offensive in nature. The Healthcare Programs Coordinator has made the final

decision as to what is considered offensive.

14. Equipment – A watch with the capability of a second hand and a black ink pen.

All aspects of personal hygiene, including the individual, uniform, and undergarments, represent one’s professional

image. Cleanliness and appropriate use of personal hygiene products are important components of

professionalism and are expected of all students.

Any dres

s code infractions will be reflected in the professional skills grade.

PHARMACY TECHNICIAN POLICIES AND PROCEDURES

General Rules for Students**

1. To protect equipment and furnishings in the classroom and laboratory areas, only water, in closed, covered containers,

is permitted. No other food or drinks are allowed, unless specific permission is granted by the faculty. However, under

no circumstance may food or drinks be in the laboratory areas.

2. Students are to be in proper uniform for any class, lab, clinical, externship, or other related school activity unless

assigned otherwise.

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3. All laboratory equipment should be returned to its proper place after use. Any broken equipment must be reported to

the faculty for repairs.

4. The refrigerator in the pharmacy technician lab is for specific medications only. No personal food or drink is permitted

to be stored there.

5. Students will not use electronic devices for personal needs while in the classroom. No cell phones are allowed for

personal use in the externship settings.

6. No student is allowed in the faculty’s office without permission.

7. Students are responsible for keeping their individual desk areas policed of trash and in order. Chairs are to be returned

to place at the end of each class.

8. If at any time a conflict arises, for any reason, during class time or clinical, the student is to avoid serious confrontation

at all costs. Right or wrong, students should avoid being part of a bad scenario that would have an impact on the

program and jeopardize their place in the program. Students should report to the faculty or coordinator immediately and

allow them to disarm the situation.

9. All injuries and/or illnesses must be reported immediately to the faculty.

10. Students who become ill during class must notify the faculty before leaving the classroom.

11. Lake Tech is a tobacco-free institution. The use of tobacco products of any kind, including e-cigarettes, is not permitted

at any Lake Tech or externship location.

12. A student will be asked to leave the classroom, clinical, or externship if there is any reasonable cause that they are

under the influence of drugs or alcohol. The student will be immediately sent for drug screening in this situation, with

the cost of testing, the student's responsibility.

13. Each student is expected to always behave in a dignified manner – a manner which conforms to the ethics of the

profession, and which instills patient confidence in the Pharmacy Technician’s abilities. Irresponsible, unprofessional,

or unethical behavior may result in termination from the program.

Classroom Rules**

Students will:

1. Maintain a neat, clean, appropriate appearance.

• When in uniform, be dressed according to the dress code

2. Demonstrate punctuality.

• Notify a faculty member 1 hour prior to expected arrival time regarding tardiness or absences.

• Seek permission and follow the procedure to leave early when necessary.

• Return from breaks and mealtimes at the specified time.

3. Respect the rights of others.

• Be attentive and polite.

• Do not talk to neighbors, thus preventing others from learning.

• Respect the property of others.

• Be patient and considerate of others.

• Pay attention.

• Do not make fun of others when they ask questions.

• Think before speaking to avoid misunderstanding.

• Do not talk while others are talking.

• Bullying is not permitted.

4. Demonstrate good interpersonal relationships with peers and faculty.

• Exhibit a congenial and cooperative attitude toward others.

• Show respect for faculty and peers.

• Accept others for themselves.

5. Follow chain of command as demonstrated in industry.

6. Contribute to a learning atmosphere.

• Wait for recognition before speaking.

• Do not interrupt class.

• Assist classmates if able and time is appropriate.

• Contribute new or pertinent material to the topic when appropriate.

7. Make good use of classroom/laboratory time.

• Do reading or assignments when no lecture or formal class is in progress.

• Practice procedures and be prepared for requested sign-off on procedures.

• Absolutely not sleeping in class or having your head on desk in classroom or lab spaces.

8. Take responsibility for your own learning.

• Come to class prepared by bringing pen, pencil, paper, and books.

• Be proactive in contacting faculty with concerns about progress and to attain help from faculty when needed.

• Make up work missed during absence in a timely manner without prompting.

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• Come to class prepared by bringing pen, pencil, paper, and books.

• Complete reading assignments and participate in class discussions.

• Be responsible for all assigned books and equipment.

9. Attempt to do the best possible.

• Try to achieve your full potential.

• Make an effort to answer questions when called upon. The faculty will recognize students before answering a

question.

• Use time wisely.

• Make an appointment to see the teacher privately to clarify any unclear material.

10. Respect school and clinical facility/property.

• Always leave the classroom, laboratory and conference areas neater than found.

• Do not eat, drink, or smoke except in designated areas.

• Do not deface the property of others.

• Be proud of your school and remember to be an ambassador to the public.

Externship Rules**

1. Students are to abide by the policies and procedures of Lake Technical College and the facilities utilized by the

Pharmacy Technician Program for externship. Any student not in compliance with the set of guidelines may be asked

by the externship coordinator/faculty to leave the externship facility. The student will not be allowed to return to that

externship site. The faculty will notify the Healthcare Programs Coordinator who will schedule a SIT meeting with the

students.

2. Students will observe pharmacy practice activities and assist only as directed by the externship coordinator/faculty or

preceptor in charge. Students will perform only pharmaceutical duties that have been covered and completed in his/her

present program.

3. Remember to protect patients' privacy and confidential information. What a student hears and sees is not for general

discussion. Any violation of this policy will be considered a serious breach of professional ethics and could lead to

disciplinary action to include, but not limited to, dismissal from the program. A Confidentiality Statement with each

student's signature is kept on file.

4. Students will attend an externship according to the schedule of the externship. The externship coordinator will do all the

scheduling. If there is a scheduling conflict, the student must contact the externship coordinator/faculty, who will discuss

issues with the Healthcare Programs Coordinator.

5. Students are authorized to be at the externship sites only for scheduled dates. Please do not arrive early or stay late

unless permitted to do so to complete pharmacy duties. IF AN INCIDENT OCCURS WHILE AT AN EXTERNSHIP

SITE, THE FACULTY MUST BE CONTACTED IMMEDIATELY.

6. Unauthorized hours or shifts at an externship site are not allowed. Hours for students attending any externship site

(including scheduled dates but not scheduled sites) without prior approval from the faculty will not be counted toward

clinical hours and will be reported to the Healthcare Programs Coordinator.

7. Students are expected to utilize their time productively (i.e., no watching television, no sleeping, no phone calls or

texting, eating during unauthorized times, etc.). Students are expected to study or practice with equipment to maximize

their externship experience.

8. Any student not in a proper, professional, maintained uniform will be sent home, and he/she will have to reschedule

missed hours.

9. Proper and appropriate personal protective equipment should be worn during all skills activities.

10. Certain records must be maintained to document clinical experiences and skill performance at the externship site. It is

the responsibility of the student to adequately and accurately maintain these records.

11. Students m

ust be in communication with the school faculty daily and complete a daily log of tasks and hours.

12. Additional policies and regulations may be established by the school, the Pharmacy Technician program faculty, or the

Healthcare Programs Coordinator during the program. After due and proper notification, students will be expected to

comply fully with all regulations.

** Violation of any of the above may result in disciplinary action up to and including dismissal from the program.

REASONS FOR DISMISSAL FROM PROGRAM

1. Unsatisfactory academic, lab, or externship work.

2. Demonstration of unsafe performance and poor professional judgment in the externship area such as, but not limited

to, endangering a patient's safety by:

a. Violating standard safety practices in carrying out pharmacy duties.

b. Delaying care that is within the student’s realm of ability and/or knowledge.

c. Performing skills or procedures beyond the realm of the student's ability and/or knowledge.

3. Being found in any restricted or unauthorized area.

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4. Unethical conduct such as fraud, drug abuse, alcohol abuse, breach of confidentiality (HIPAA violation); inappropriate

student/patient interaction or interpersonal relation; or aggressive or dishonest behavior to any school or externship site

staff member, physician, pharmacist, customer, or other student, defined as follows:

a. Aggressive behavior is defined as a forceful, self-assertive action or attitude that is expressed physically, verbally,

or symbolically and is manifested by abusive or destructive acts towards oneself or others.

b. Dishonest behavior is defined as an untruthful, untrustworthy, or unreliable action.

5. Cheating in any manner.

6. Withdrawal from externship clinical site or participating agency as the result of due process proceedings based upon a

written request from the agency that the student be withdrawn.

7. Violations of the attendance policy.

8. Failure to satisfy identified probationary requirements within the stated time.

9. Failure to comply with requirements as stated in the Master Plan of Instruction.

10. Failure to complete required simulation and experiential learning requirements for ASHP-ACPE accreditation.

Re-admission

Students in good standing who withdraw from the Pharmacy Technician program prior to program completion may reapply

to the subsequent program. Students will be allowed to repeat it only once.

Readmission is contingent upon the following:

1. Applicants for readmission who left prior to successful completion of the 90-hour Core program will be required to start

at the beginning of the Pharmacy Technician program.

2. Students in good standing who withdraw after successful completion of the 90-hour core program may apply for re-

entry at the beginning of a module not successfully completed, based on instructor's consultation and

recommendation.

3. Students applying for readmission will be admitted on a space available basis.

DESCRIPTION OF THE PROFESSION

JOB DESCRIPTION

Main Function

Pharmacy Technicians work in hospitals, clinics, retail pharmacies, and in various health care settings under the supervision

of a pharmacist. Pharmacy Technicians who work in smaller facilities often act as generalists, engaging in a wide range of

functions and duties, defined by the pharmacist or Pharmacy Technician preceptor. Those who work in larger facilities may

focus on one or two specific duties.

Duties and Responsibilities

Administrative duties

Pharmacy Technicians handle important clerical tasks that enable facilities to operate efficiently. They enter medication

order data, fill prescriptions, collect insurance information, complete insurance paperwork, and maintain pharmaceutical

records. When dealing with records, Pharmacy Technicians must ensure that the information remains confidential at all

times. Pharmacy Technicians answer phones, receive, and direct incoming customers. They also participate in coordinating

prescription drug refills with physicians’ offices, hospitals, clinics, and other pharmacies. Pharmacy Technicians also

monitor pharmacy supply and equipment levels.

Patient Care

Pharmacy Technicians often aid the treating provider in patient care by assisting with processing provided medication orders

and dispensing them to patients under the direction of a licensed pharmacist. Pharmacy technicians also coordinate with

pharmacists and prescribers in identifying any discrepancies that need clarification. They process orders, prepare

medications (including sterile and non-sterile compounded product preparations), and collect payment for pharmaceutical

services. Pharmacy technicians in the community setting also administer vaccinations under pharmacist supervision.

Patient Counseling Referral

Pharmacy technicians refer patients for pharmacist counseling and education. Pharmacy Technicians will provide patients

with important information regarding refill requests, third party payments, and medication reminders. They will refer patients

to a pharmacist to supply medication instructions, treatments, and procedures. Pharmacy Technicians may also answer

triage patient phone calls and requests and help the pharmacist identify potential drug utilization issues with their

medications.

Facility Maintenance

Many medical facilities require Pharmacy Technicians to participate in the general maintenance and appearance of the

pharmacy. Pharmacy Technicians will make sure that the pharmacy is properly stocked with the necessary equipment and

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supplies. Pharmacy Technicians are responsible for gathering and properly disposing of expired or contaminated items.

Pharmacy Technicians may also be required to ensure that all instruments used in the pharmacy are properly sanitized.

Pharmacy technicians are involved with quality assurance and assist with drug recall and compliance with agencies such

as The Joint Commission, The Board of Pharmacy, United States Pharmacopeia, NIOSH, EPA, FDA, and the DEA.

PHARMACY TECHNICIAN COURSE INFORMATION

Schedule

This program offers students flexibility to learn course material and complete assignments with their student cohort under

the direct supervision and monitoring of the faculty in a cohesive learning environment. The student’s learning experience

will be enriched through discussion and peer interaction with other class members. This interaction is a primary component

of any educational experience.

Required Fees and Supplies

• Criminal background check

• Complete drug screening

• Approved uniform

• 3-inch Binder, calculator, pens, pencils, highlights, flash drive

• Course Textbooks and Workbook

Experiential learning Requirements: Vaccination Record (MMR/Tetanus/Influenza/Hepatitis B/Varicella/COVID 19, Flu),

TB screen. Additional requirements may vary per site and may include respirator mask fitting and a Physician Statement:

“Free of Communicable Disease.”

**Current tuition and fee information are available from the Admissions Office.

Interim Healthcare Programs Coordinator

Elise Veremakis, ext. 1843

Faculty Information

On campus:

Monday – Thursday (Holidays excluded) 8:00 am to 4:30 pm; Friday 8:00 am to 11:30 am.

Program Faculty: Dyneice Owens, CPhT, RPT

PROGRAM OBJECTIVES

See the attached Florida State Department of Education Curriculum Framework and

ASHP Pharmacy Technician

Accreditation Standards for program objectives and desired competencies.

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2026 – 2027

Florida Department of Education

Curriculum Framework

The standards and benchmarks for this program were updated for the 2026-

27 academic year.

Program Title: Pharmacy Technician

Program Type: Career Preparatory

Career Cluster: Health Science

Career Certificate Program

Program Number

H170500

CIP Number

0351080506

Grade Level

30, 31

Program Length

1050 hours

Teacher Certification

Refer to the Program Structure section.

CTSO

HOSA, SkillsUSA

SOC Codes (all

applicable)

For program SOC codes, please see the Program and Course Tables section of the CTE

Program Resources page linked below.

CTE Program

Resources

http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml

Basic Skills Level

Computation (Mathematics): 11

Communications (Reading and Language Arts): 10

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging

academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in

the Health Science career cluster; provides technical skill proficiency, and includes competency-based applied learning

that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general

employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of Health Science career

cluster. The program is designed to prepare students for employment as pharmacy technicians.

This program focuses on broad, transferable skills and stresses understanding and demonstration of the following

elements of the health care industry: planning, management, finance, technical and production skills, underlying principles

of technology, labor issues, community issues, and health, safety, and environmental issues.

The content includes but is not limited to metric system, medical terminology, medicinal drugs, pharmaceutical

compounding, USP 795 standards, sterile techniques, USP 797 and USP 800 standards, maintenance of inventory, IV

preparation, receiving and handling of hazardous materials, preparing purchase orders, receiving and checking supplies

purchased, printing labels, typing prescription labels, delivering medications, pricing prescription drug orders and supplies,

prepackaging unit dose packages, patient record systems, control records, data processing automation in pharmacy,

computer application, employability skills, leadership and human relations skills, health and safety, including CPR.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this

document.

Program Structure

This program is a planned sequence of instruction consisting of 2 occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course

Numbering System) in accordance with Section 1007.24 (1), F.S. Career and Technical credit shall be awarded to the

student on a transcript in accordance with Section 1001.44(3) (b), F.S.

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To teach the courses listed below, instructors must hold at least one of the teacher certifications indicated for that course.

The following table illustrates the postsecondary program structure:

OCP Course Number Course Title

Teacher

Certification

Length

HSC0003

Basic Healthcare Worker

PHARMACY 7G

90 hours

PTN0084

Pharmacy Technician 1

360 hours

PTN0085

Pharmacy Technician 2

300 hours

PTN0086

Pharmacy Technician 3

300 hours

Regulated Programs

This program is regulated by the Department of Health, Florida Board of Pharmacy.

This program must be approved by the Board of Pharmacy. Program completers who wish to work as Pharmacy

Technicians in the State of Florida must register with the Board of Pharmacy (465.014, F.S.).

Florida’s Career Readiness Skills for CTE Programs

Employability Skills

01.0 Apply academic skills to workplace scenarios.

01.01 Use reading skills.

01.02 Use writing skills.

01.03 Use mathematical strategies and procedures.

01.04 Use scientific principles and procedures.

02.0 Design a solution to an industry problem.

02.01 Use critical thinking.

02.02 Use creativity.

02.03 Make sound decisions.

02.04 Solve problems.

02.05 Reason.

02.06 Plan and organize.

03.0 Manage resources within an industry project

03.01 Manage time.

03.02 Manage money or resources.

03.03 Manage materials.

03.04 Manage personnel.

04.0 Oversee the subcomponents, operations and output of a technical or organizational system.

04.01 Manage systems.

04.02 Monitor systems.

04.03 Improve systems.

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05.0 Use information for decision making.

05.01 Locate information.

05.02 Organize information.

05.03 Use information.

05.04 Analyze information.

05.05 Communicate information.

06.0 Apply relevant technology to workplace scenarios to aid productivity.

06.01 Use technology.

07.0 Interpret and express interpersonal communication.

07.01 Communicate verbally.

07.02 Listen actively.

07.03 Comprehend written material.

07.04 Convey information in writing.

07.05 Communicate nonverbally.

07.06 Interpret nonverbal communication.

08.0 Interact with others to accomplish workplace goals.

08.01 Collaborate with others in a team.

08.02 Respond to customer needs.

08.03 Exercise leadership.

08.04 Negotiate to resolve conflict.

08.05 Respect others.

09.0 Manage personal behavior to maximize productivity and professional growth.

09.01 Demonstrate responsibility and self-discipline.

09.02 Adapt and show flexibility.

09.03 Work independently.

09.04 Demonstrate a willingness to learn.

09.05 Demonstrate integrity.

09.06 Demonstrate professionalism.

09.07 Take initiative.

09.08 Display positive attitude.

09.09 Take responsibility for professional growth.

Job Attainment

10.0 Find, assess and apply to job opportunities.

10.01 Identify online job posts relevant to his or her career aspirations.

10.02 Compare and contrast the job posts’ required qualifications, job duties, compensation, benefits and

employers.

10.03 Define what information, documentation and writing prompts are required for the positions.

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11.0 Communicate personal competence, character and fit for a job opportunity.

11.01 Develop a resume.

11.02 Write a cover letter.

11.03 Curate a professional portfolio that includes work products.

11.04 Prepare for and experience a mock job interview.

12.0 Cultivate and leverage relationships to professionally advance.

12.01 Request a signed reference letter, letter of recommendation and/or an online skill/professionalism

endorsement.

12.02 Develop a plan to cultivate a professional digital footprint.

12.03 Develop a networking plan for a specific industry of interest.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0 Demonstrate knowledge of the healthcare delivery system and health occupations.

02.0 Demonstrate the ability to communicate and use interpersonal skills effectively.

03.0 Demonstrate legal and ethical responsibilities.

04.0 Demonstrate an understanding of and apply wellness and disease concepts.

05.0 Recognize and practice safety and security procedures.

06.0 Recognize and respond to emergency situations.

07.0 Recognize and practice infection control procedures.

08.0 Demonstrate an understanding of information technology applications in healthcare.

09.0 Demonstrate employability skills.

10.0 Demonstrate knowledge of blood-borne diseases, including HIV/AIDS.

11.0 Apply basic math and science skills.

12.0 Practice professional pharmacy relational skills.

13.0 Identify medical and legal considerations in various pharmacy settings.

14.0 Perform clerical duties as related to Pharmacy Practice.

15.0 Demonstrate knowledge of medication safety and prevention of medication errors.

16.0 Demonstrate knowledge of inventory management.

17.0 Initiate measurement and calculating techniques as they relate to United States Pharmacopeia (USP) 795 (non-

sterile) compounding in pharmacy practice.

18.0 Demonstrate basic knowledge and skills in areas of anatomy/ physiology, pharmacology, and drug classification

relevant to pharmacy technicians.

19.0 Prepare and deliver medications.

20.0 Repackage unit-dose medications.

21.0 Prepare United States Pharmacopeia (USP) 797 and USP 800 sterile products.

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ASHP-ACPE Accreditation Standards for Pharmacy Technician Training Programs

In addition to the FLDOE Curriculum Framework, this program is nationally accredited by ASHP-ACPE.

Additional Standards are required as part of the Pharmacy Technician program curriculum.

SECTION I: COMPETENCY EXPECTATIONS

Standard 1: Personal/Interpersonal Knowledge and Skills

Standard 2: Foundational Professional Knowledge and Skills

Standard 3: Processing and Handling of Medications and Medication Orders

Standard 4: Patient Care, Quality and Safety Knowledge and Skills

Standard 5: Regulatory and Compliance Knowledge and Skills

SECTION II: STRUCTURE AND PROCESS TO PROMOTE ACHIEVEMENT OF COMPETENCY

EXPECTATIONS

Standard 6: Authority and Responsibility provided to Program Director

Standard 7: Strategic Plan

Standard 8: Advisory Committee

Standard 9: Curricular Length

Standard 10: Curricular Composition and Delivery

Standard 11: Student Recruitment, Acceptance, Enrollment, and Representation

Standard 12: Faculty/Instructors

Standard 13: Documentation

SECTION III: ASSESSMENTS OF STANDARDS AND KEY ELEMENTS

Standard 14: Assessment of Competency Expectations

Standard 15: Assessments of Structure and Process

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ACKNOWLEDGMENT OF RECEIPT AND UNDERSTANDING OF POLICIES

By signing this form, I acknowledge that I have received a copy of the Master Plan of Instruction for my

program.

I have read, asked for clarification if needed, understand, and agree to comply with all policies contained

therein inclusive of those concerning drug testing, substance abuse, felony convictions and dress code.

I understand that failure to comply with these policies may result in the termination of my program.

Print Name: _________________________________________ Date: _____________________

Student Signature: ___________________________________________

STUDENT CONFIDENTIALITY STATEMENT

I, ____________________________________ (PRINT), understand that as a student of Lake Technical

College Health Sciences Program, I will have access to private, confidential information regarding the patients

at the clinical sites at which I will be practicing and/or job shadowing. I also understand that according to the

law (HIPPA) this information is to be held in strict confidence and not discussed with anyone who does not

have a legal right to know. This includes, but is not limited to, friends or relatives of mine, former employees of

the practice and friends or relatives of the patient.

Information pertaining to a patient’s health status can only be released upon the written authorization of the

patient or patient’s legal representative. Failure to comply with is a violation of Federal Law and grounds for

immediate dismissal from the program of study.

Student Signature: _____________________________________ Date: _____________________

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AUTHORIZATION TO RELEASE MEDICAL RECORDS

By signing this form, I authorize Lake Technical College to release confidential health information by releasing

a copy of my vaccination/immunization record, or a summary of my protected health information to the entity

listed below for the purpose of attending clinical/practicum at a designated facility in compliance with

Contractual Agreements set forth between LTC and the aforementioned facility. I understand refusal to

release documentation may result in an unsatisfactory academic grade in clinical experience and can be

subject to disciplinary action set forth in the Master Plan of Instruction.

Student Name: _______________________________ Program: ___________________________

Vaccination/Immunization Requested:

Check here to release all _____

_____ Two-step Tuberculosis Test (PPD)

_____ BLS/First Aid

_____ MMR Immunity

_____ Varicella (Chicken Pox) Immunity

_____ Tetanus (TDAP)

_____ Hepatitis B

_____ Flu Vaccination

_____ Other _______________________

I understand that my records are confidential and cannot be disclosed without my written authorization, except

when otherwise permitted by law. I understand I may revoke this authorization in writing at any time except to

the extent that action has been taken in reliance upon the authorization.

Print Name: _________________________________________ Date: _____________________

Student Signature: ___________________________________________

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