LAKE TECHNICAL
COLLEGE
Pharmacy Technician
INTRODUCTION
The
Pharmacy Technician Program is a 1050-hour program including a minimum of 200
experiential hours in a pharmacy setting. This program is designed to introduce
students to the essential skills and knowledge necessary to be a Registered Pharmacy
Technician
and take the Pharmacy Technician Certification Exam (PTCE) to become a
nationally credentialed Certified Pharmacy
Technician (CPhT).
This program focuses on broad, transferable skills and stresses understanding
and demonstration of the following elements of the health care industry:
planning, management, finance, technical and production skills, underlying
principles of technology, labor issues, community issues and health, safety,
and environmental issues. For additional information visit Florida Department
of Education and the ASHP/ ACPE
Accreditation Standards for Pharmacy Technician Education and Training Programs websites for the Pharmacy Technician
Curriculum Framework.
Program hours are from 8:15 am to 4:15 pm Monday through Thursday.
HEALTH SCIENCE
EDUCATION MISSION
The mission of the
Health Science Education Department at Lake Technical College is to prepare
students to meet the health care needs of a growing and diverse population,
while serving as productive members of our local, state, national, and
international communities.
PHARMACY TECHNICIAN PHILOSOPHY
We
believe the dignity and worth of the individual in our democratic and
ever-changing society fosters self-reliance. We must acknowledge individual
differences and show respect for the right of the individual to seek
fulfillment of spiritual, emotional, mental, physical, and socio-economic
needs. In addition to the required skills and knowledge, instruction emphasizes
good professional skills, desirable personal characteristics, and effective
interpersonal relationships, and leads to a productive life as a contributing
member of the community.
We
believe the Pharmacy Technician is a specialist in stand-alone pharmacies,
hospitals and outpatient clinics that performs under the medical authority of a
pharmacist to provide pharmacy services to patients in pharmacies, which are
under a pharmacist’s control.
We
believe the Pharmacy Technician curriculum must be competency-based and include
formal course work skills, practice laboratories and externship experience. We
believe continuous evaluation of a student's progress is necessary in measuring
the effectiveness of the instruction and in achieving the stated objectives of
the program.
We
further believe Pharmacy Technician education is a continuous process, which
must persist after completion of the program to keep the practitioner
accountable for and alert to current trends and practices in the care of patients.
The
program goal is to prepare competent entry-level and advanced level pharmacy
technicians in the following learning domains:
Cognitive
(Knowledge); Affective (Professional Skills); and Psychomotor (Skills).
TESTING REQUIREMENTS
All
applicants for Career and Technical Education (CTE) programs 450 hours or more,
with the exception of Florida Law Enforcement Academy applicants, must take a
state mandated basic skills examination. Scores are good for two years and must
be valid at the time of enrollment.
Assessment
instruments meeting this requirement include (must be within 2 years of
enrollment to be considered valid):
·
A
common placement test where a minimum score has been achieved
pursuant to Rule 6A-10.0315, F.A.C.;
·
Tests
of Adult Basic Education (TABE) 11 & 12; and,
·
2014
GED® Tests: Reasoning through Language Arts and/or Mathematics
Reasoning where a minimum score (145) as required in Rule 6A-6A.6.021,
Florida Administrative Code (F.A.C.) has been achieved.
·
CASAS
Goals
Applicants
transferring appropriately leveled TABE, GED test sections, or common placement
tests must do so by having an official score report sent directly to the
Admissions Office prior to enrollment in the program. Scores brought by hand
will be accepted only if document provided by the outside testing center is in
a sealed envelope. Standardized tests scores are valid for two years.
Several
exemptions to basic skills testing are accepted. In order to be exempt, a
student must submit official documentation to a career advisor for verification
of an exemption:
·
Applicants
who possess a documented degree in applied science (AAS) level or
higher;
·
Applicants
who earned a Florida standard high school diploma, 2007 or later
(see withdrawal codes for standard);
·
Applicants
who are serving as an active duty member of any branch of the
United States Armed Services;
·
Documented
passing scores on state-designated industry certification tests
may be used;
·
Any
student enrolled in an apprenticeship program that is registered
with FDOE in accordance with Chapter 446.
If
a student has met or exceeded standard scores on one area of one test, they may
use another test to meet the additional skill area requirements. It is
acceptable to combine test scores from more than one test. (Rule 6A-10.315,
F.A.C.)
Required
basic skills exit scores may be waived for documented special needs students as
per Florida guidelines. The student must enroll in Applied Academics for Adult
Education (AAAE) and begin remediation in order to meet the exit requirements
of the CTE program in which the student is enrolled. A student, with a
documented disability, who is approaching completion (mastered 90% of the
competencies) of the CTE program and has not met TABE scores, may be
considered for a TABE exemption.
According
to Florida Department of Education rules, students who do not meet basic skills
exit scores may only retest after 60 documented hours of remediation in the
Applied Academics for Adult Education lab or three months if not attending
AAAE. Students may not retake the same test version for six months. We,
therefore, strongly recommend that students test early, especially for licensure
programs, in order to allow time for remediation and retesting should the need
arise.
Students
who do not meet the minimum basic skills exit scores set by the Florida
Department of Education for their program must begin attending remediation
classes in the AAAE lab prior to or at the time of enrollment in a Career and
Technical Education program and make acceptable progress as determined by the
AAAE faculty. Students should meet state mandated basic skills requirements by
the time they have completed 50% of their program. Students who do not meet
state mandated basic skills exit scores may not receive a certificate of
completion as per Florida Department of Education rules.
Applicants transferring appropriately leveled
TABE, PERT or other accepted standardized test scores from other testing
centers must do so by having an official score report sent directly to the
Admissions Office prior to enrollment in the program. Scores brought by hand
will be accepted only if document provided by the outside testing center is in
a sealed envelope.
Basic skills test scores are good for
two years and must be valid at the time of enrollment. Basic skills scores that
expire during continuous enrollment remain valid until the end of such
enrollment. Under continuous enrollment, students must be enrolled at least 50%
of one semester per school year and may miss no more than one consecutive
semester. Continuous enrollment applies to attendance in a single program.
The basic skills exit scores for this
program are: Reading 10; Math 11; and Language 10.
ACCOMMODATIONS
Federal and state legislation requires the
provision of accommodations for students with disabilities as identified on the
secondary student’s IEP or 504 plan or postsecondary student’s accommodations
plan to meet individual needs to ensure equal access. Postsecondary students
with disabilities must self-identify, present documentation, request
accommodations if needed, and develop a plan with their postsecondary provider.
Students desiring accommodations or updates to
their accommodations are encouraged to self-identify as early in the program as
possible. In order to receive disability accommodations, students must
self-disclose the disability to the Special Populations Coordinator and provide
documentation that clearly shows evidence of a disability and applicable
accommodations. The Special Populations Coordinator will schedule a meeting
with the student and faculty to discuss the documented disability and
applicable accommodations.
Accommodations received in postsecondary
education may differ from those received in secondary education. Accommodations
change the way the student is instructed. Students with disabilities may need
accommodations in such areas as instructional methods and materials,
assignments, assessments, time demands, schedules, learning environment,
assistive technology and special communication systems. Documentation of the
accommodation requested and provided is maintained in a confidential file.
Students in need of academic accommodations for
a disability may consult with the Special Populations Coordinator to arrange
appropriate accommodations. Students are required to give reasonable notice
(typically 5 working days) prior to requesting an accommodation.
ADMISSION REQUIREMENTS
To
be considered for admission to the Pharmacy Technician program, in addition to
the above-noted criteria, the applicant must have the following prerequisites:
1. Complete a LTC online
application.
2. Be at least 18 years of
age by the end of the first month of the program.
3. Take the TABE, if
required.
4. Meet with a career
advisor.
5. Confer with the program
faculty or department chairperson prior to actual enrollment.
6. Attend a first day
orientation to understand the expectations and requirements of the course
Re-admission
Students
in good standing who withdraw from the Pharmacy Technician program prior to
program completion may reapply to the subsequent program. Students
will be allowed to repeat only one time. Students exiting for clinical failure
will not be considered for readmission.
Readmission is contingent upon the following:
1. Applicants
for readmission who left prior to successful completion of the 90 hour Core
program will be required to start at the beginning of the Pharmacy Technician
program.
2. Students in good standing
who withdraw after successful completion of the 90 hour core program may apply
for re-entry at the beginning of a module not successfully completed.
3. Students
applying for readmission will be admitted on a space available basis.
FINANCIAL AID
Policies and guidelines for the administration of all
financial aid are established according to federal and state law. Applicants
complete an information form, Free Application for Federal Student Aid, and
furnish documentation needed to verify eligibility. More information on the
application process may be obtained in the Financial Aid Office.
The Financial Aid Office will assist students, where
possible, with access to financial support offered by federal agencies (U.S.
Department of Education – Pell Grants, Department of Veterans’ Affairs), other
state and local agencies and local organizations (scholarships).
SAFETY
Lake Technical College makes
every effort to provide a safe environment for all students, visitors, faculty
and staff. Basic safety standards, which will include fire drills, weather
drills, lockdowns, equipment usage, and traffic regulations, will be covered in
the program orientation and within the program as applicable. These basic
safety standards will be reinforced throughout the program enrollment.
Students should immediately report any safety concerns to an faculty or
administrator. Please refer to the school catalog for more campus safety
information.
BACKGROUND SCREENING
& DRUG TESTING
The Agency for Health Care Administration (ACHA)
requires all employees and other individuals (students) whose responsibilities
may require them to provide personal care or services to clients/residents/patients
or has access to their living area or personal property to undergo a background
screening. The healthcare profession recognizes that substance abuse among its
members is a serious problem that may compromise the ability of the abuser and
jeopardize the safety of patients entrusted to their care. The College, in its
effort to maintain high standards of education and clinical practice and to
comply with requirements mandated by cooperating clinical facilities, has
implemented a drug-testing program.
If
at any time during a pre-externship screening, random screening or reasonable
cause screening, a student refuses to be tested, the student will be withdrawn
from the program. If at any time the student’s drug test is positive, or a
negative dilute and has not been medically approved, the student will be
withdrawn from the program.
A
criminal background check will need to be completed prior to externship. A
conviction of, regardless of adjudication, a plea of guilty to; or a plea of
nolo contendere to an offense constitutes a conviction for the program of Pharmacy
Technician purposes.
If
at any time during the program you are arrested, you must notify the Health
Science Education (HSE) Department Chairperson within 72 hours of arrest. A
conviction of; a plea of guilty to; or a plea of nolo contendere to an offense
would require a meeting with the HSE Department Chairperson to discuss
continuing in the program. Failure to disclose this information in a timely
manner may also lead to dismissal from the program.
INSURANCE
All
students are required to purchase professional liability insurance through the
school. As a clinical requirement, students must show proof of accident
insurance. Any student who does not have proof of private health care insurance
may purchase the school accident insurance through Lake County Schools to
fulfill this requirement. This insurance is provided at a very reasonable cost
and provides coverage during required Pharmacy Technician program functions.
Information regarding purchase of school accident insurance is available in the
Admissions Office.
TUITION
Tuition
is charged for adult students at a rate established by the State legislature.
Current fee information is available in the Admissions Office. Tuition is
waived for eligible high school dual-enrolled students. Tuition is due prior
to the first day of each semester based on the Lake Technical College payment
calendar. Failure to pay all fees due at the time class begins will result in
not being able to attend class and/or clinical if applicable.
PERFORMANCE STANDARDS
Pharmacy
Technician
involves the provision of direct care of individuals and is characterized by
the application of verified knowledge in the skillful performance of Pharmacy
Technician functions. The Pharmacy Technician profession is a practiced
discipline with cognitive, sensory, affective, and psychomotor performance
requirements. Based on these requirements, a list of Core Performance Standards
has been developed.
|
Critical
Thinking
|
Critical
thinking ability sufficient for clinical judgment
|
|
Interpersonal
|
Interpersonal
abilities sufficient to interact with individuals, families, and groups from
a variety of social, emotional, cultural, and intellectual backgrounds
|
|
Communication
|
Communication
abilities sufficient for interaction with others in verbal and written form
|
|
Mobility
|
Physical
abilities sufficient to move from room to room, maneuver in small spaces,
|
|
Motor
Skills
|
Gross
and fine motor abilities sufficient to provide safe and effective care
|
|
Hearing
|
Auditory
ability sufficient to monitor and assess health needs
|
|
Visual
|
Visual
ability sufficient for observation and assessment necessary in care
|
|
Tactile
|
Tactile
ability sufficient for physical assessment
|
Students
unable to demonstrate the Core Performance Standards must notify the HSE
Department Chairperson by the end of the first class day to inquire about
reasonable accommodations.
ATTENDANCE POLICY
In
an effort to develop appropriate work ethics, Lake Technical College students
are expected to attend all class sessions. As is expected in the workplace, when
it is necessary to be absent due to illness or emergency situations, all
students are to notify the faculty on or before the date of absence.
The
expectation of Lake Technical College is that all students will be in
attendance each day of the scheduled program. The student attendance expectation
for each postsecondary program is consistent with industry standards as
recommended by the program advisory committee and approved by the
administration of Lake Technical College.
Campus
attendance is kept via a computerized system. It is the responsibility of the
student to log in and out in order to receive credit for class time. This
allows the school to keep accurate attendance records for the actual number of
hours and minutes attended. Faculty are not expected to manually enter student
attendance. Only one override is permitted for failure to log in or out.
Therefore, failure of a student to log in and out may result in a documented
absence. Logging in or out for another student or having another student log in
or out is unacceptable behavior and may result in dismissal.
Only regularly scheduled class hours will be
reported for attendance. Practice exercises completed at home do not count
toward hours in the program. Make-up time will not be accepted except as
approved by the Executive Director of Lake Technical College.
Absences
and tardies are of significant interest to potential employers such that any
violation of the above will significantly lower the student’s professional
skills grade as outlined in the department’s grading policy.
A
student who finds it necessary to be tardy and/or absent (including leaving
early) MUST notify the Pharmacy Technician program faculty by school email at
least one half hour prior to the start of class that day. Failure of
notification will result in a deduction of the student’s Professional Skills
grade.
Excessive Absences
A student who is absent for six (6)
consecutive class sessions will be withdrawn from enrollment in his/her program.
A student withdrawn for absenteeism must petition administration to return. A
student having medical documentation or documentation of an extenuating
circumstance does not need to petition to return. Students exhibiting a pattern
of consecutive absences less than six days will be subject to dismissal as
determined by a School Intervention Team. Students with attendance issues will sign an
acknowledgement that they have been notified that continued absences will pose
a threat to grades and program enrollment. If
the student’s attendance does not improve but drops below 60%, the student will
be withdrawn unless documentation regarding extenuating circumstances is
provided to the Dean of Student Services.
Any student whose attendance rate drops below an 80 percent % will
be placed on PROBATION. The purpose of probation is to formally notify and
appropriately document an existing condition that is jeopardizing the ability
of a student to successfully complete the Pharmacy Technician program.
Excessive absences may jeopardize enrollment in the class
Probationary status will terminate when the terms of the contract
have been satisfied or when the number of hours absent does not exceed the
cumulative 20% of the hours to that point in the program.
Students on probation for excessive absences may continue in the
program only as long as they are making satisfactory progress in the
theory and clinical areas, and the excessive absences are due to extenuating
circumstances such as hospitalization, emergency surgery, or extreme
personal hardship. Excessive absences will impact the professional skills grade
or may result in withdrawal from the program.
Tardiness
As in the workplace, students are expected to
be in their seats at the beginning of class, after break, and after lunch.
Students are expected to notify the faculty by school email 30 minutes before
the start of class of any anticipated tardies and communicate an expected
arrival time. In the workplace, if you are not present, you are absent, regardless
if it is because you are tardy and/or leave early. Any student that is tardy
(absent) and/or leaves early (absent) will affect the student’s Professional
Skills grade. Students who do not meet attendance requirements may jeopardize
their opportunity to complete experiential training at externship sites.
Lab/Clinical
skills
1. Attendance is mandatory
at all scheduled labs and practical skills. Absences during clinical skills
require make-up work to be done at a time not designated for other studies. It
is the responsibility of any student absent during a lab or clinical skill to
secure a time with faculty to demonstrate the skills taught during the absence.
2. Make-up: All materials
and assignments missed during the student’s absence must be made up. It is the
student’s responsibility to meet with the faculty to get missed assignments and
handouts.
3. Breaks, lunch period,
and release at the end of the day will be designated by the faculty.
Student
Responsibilities
Students
are responsible for:
Ø Attending
class four days per week, Monday through Thursday.
Ø Checking
email/voicemail messages regularly and communicating with the faculty.
Ø Attending
class/lab when scheduled.
Ø
Completing
assignments as presented by the faculty.
Professional
skills will be evaluated based upon work output so it is important to stay
focused. Do not hesitate to contact the faculty for assistance.
GRADING POLICY
Each
course within the Pharmacy Technician Program includes a syllabus which
outlines assignments, due dates, and competencies that need to be achieved. It
is important that the student understand that submitting completed assignments
and participating in classroom discussions/activities will be an expectation of
each course.
The
grading policy for the Lake Technical College Pharmacy Technician Program is as
follows:
90 – 100 Excellent
77 – 89 Average
76 & Below Failing
Program
grades are based on knowledge, skills, and professional skills.
Knowledge/Cognitive is based on exams,
course work, and other assignments.
Skills/Psychomotor are based on practical
examinations inclusive, but not limited to, successful return demonstration of
skills
Professional
Skills/Affective
are evaluated in the classroom and externship. Professional skills in the
classroom are based on professional appearance, professional behavior,
attendance, and classroom participation. Professional skills in the externship
are based on: integrity, empathy, self-motivation, appearance and personal
hygiene, self-confidence, communication, time management, teamwork and
diplomacy, respect, patient advocacy, and care delivery of service.
Attendance:
Attends
class for all scheduled hours assigned, arrives/leaves on time, contribute to
class discussion and is actively involved in all activities.
Character: Displays academic
integrity (inclusive of not committing plagiarism), trustworthiness,
dependability, reliability, self-discipline, and self-responsibility.
Teamwork: Respects the rights of
others; is a team worker; is cooperative; ensures confidentiality in all
classroom, clinical and other matters; demonstrates professional behavior in
interactions with peers, preceptors, and faculty.
Appearance: Displays appropriate
dress, grooming, hygiene, and wears full regulation uniform of the day.
Attitude: Displays a willingness
to cooperate and accept constructive criticism; sets realistic expectations;
approaches assignments with interest and initiative.
Productivity: Follows safety
practices; conserves materials and supplies; maintains equipment; stays on task
and utilizes time constructively; demonstrates proactive leaning through
involvement in activities and contributions to class discussions.
Organization: Manifests skill in
prioritizing and management of time and stress; demonstrates flexibility in
handling change; completes assignments on time; uses work time appropriately.
Communication: Contacts faculty to
report concerns; notifies faculty of tardy/absence one half hour before start
of class; seeks clarification and understanding through appropriate, pertinent
questions.
Leadership:
Displays
leadership skills; appropriately handles conflict and concerns; demonstrates
problem-solving capability; maintains appropriate relationships with
supervisors/faculty and peers; follows the chain of command.
Respect:
Deals
appropriately with cultural/racial diversity; does not engage in harassment of
any kind to include but not limited to verbal, nonverbal, and written;
addresses faculty and peers in appropriate tone and with appropriate language
to include but not limited to electronic (email, text, etc.) communications.
For
a student to continue in the program:
1. The Knowledge
grade, consists of three components: Competency Exams,
Drug Card Quiz Average, and Special Projects. These three components of the
Knowledge grade must average a 70 percent or higher to successfully complete an
OCP.
2. The Competency
(Skills) grade must be a 77 percent or higher to successfully complete an OCP.
3. The Knowledge,
Professional Skills, and Competency (Skills) grade must average together to be
a 77 percent or higher to successfully complete an OCP.
All
students must pass each competency within the Pharmacy Technician Program with
at least a 77 percent. Should the student need to retake the initial Competency
test, it is the student’s responsibility to schedule a remediation with the faculty
by the next class day. Should a student not pass the competency the second time
the student must re- do the entire competency and will be referred to the
Student Success Counselor. In the event, that the student does not pass the
competency the third time, a SIT meeting will be scheduled, the student will be
referred to Student Success Counselor, who must recommend the time to attempt
the competency for the fourth time.
In
the event, that a test and/or module is re- done, the highest grade the student
can earn is a 77 percent.
If
the student scores lower than a 77 percent on the test on the scheduled testing
day, the student must schedule remediation, if desired, prior to re-testing.
*There
are no retakes allowed on Drug Quizzes.
Program
Progress
Students are expected to complete the program of
training within the hours allotted by the State of Florida for completion. The
student’s rate of progress will be closely monitored by the faculty to ensure
program completion in a timely manner. Most tests, projects, and similar
assignments must be completed in class under the direction of the instructor.
Practice exercises may be completed at home. Practice exercises completed at
home does not count toward hours in the program.
Job
Shadowing Experiences
For
a student to qualify for job shadowing experiences their Professional Skills
grade must be a 77 percent or higher.
Pharmacy
Tech 1
For
a student to qualify for a retail pharmacy experiential externship in Pharmacy
Tech 1, the student must have successfully completed classroom portions of
Pharmacy Tech 1 with a Knowledge grade of a 70 percent or higher and have a
Professional Skills and Competency grade, independent of each other, with a 77
percent or higher.
Pharmacy
Tech 3
For
a student to continue to be eligible for experiential externships in Pharmacy
Tech 3, the student is required to have completed Pharmacy Tech 1, Pharmacy
Tech 2 with a 77 percent or greater and classroom portions of Pharmacy Tech 3
with a Knowledge grade of a 70 percent or higher and a Professional Skills and
Competency grade, independent of each other, with a 77 percent or higher.
Hospital
Pharmacy externships will require a student to have successfully completed
Pharmacy Tech 1,Pharmacy Tech 2 and classroom portions of Pharmacy Tech 3 with
a Knowledge, Professional Skills, and Competencies independent of each other
with an 84 percent or greater. Hospital externship opportunities are offered to
students who demonstrate the highest professionalism and academic performance,
and are limited to availability and faculty’s recommendation. In addition to
drug test and background screening, students eligible for this experience must
complete a TB test no greater than 30 days prior to start date; have proof of
immunity from varicella, tetanus, MMR, hepatitis B, influenza; and have a
signed physician statement stating that he or she is “Free from Communicable
Disease”. Additional training and documentation may be requested from the
hospital facility.
Testing
Policy
1. Testing dates and times
will generally be Tuesdays and Thursdays at 10:45 am & 1:30 pm and must be
scheduled 24 hours in advance after instructor has reviewed that the student
has met all competency requirements and completed a study review session.
Testing dates may change as needed at the faculty’s discretion. Should testing
date(s) need to be rescheduled, it is the student’s responsibility to contact
the faculty or the scheduler to reschedule the testing date(s).
2.
3. If the student scores
lower than a 77 percent on the test on the scheduled testing day, the student
must schedule remediation prior to re-testing.
Labs
Attendance and participation is mandatory at all
scheduled labs. Skills must be passed by the second attempt and must be
accomplished prior to the end of the module in which the skill is presented. The
final exam for the competency cannot be completed until all competencies are
successfully checked off.
Clinical Skills
It is the student’s responsibility to complete all
skills competencies. All of the simulation activities prior to clinical skills
must be successfully achieved prior to participating in externship,
Students shall not perform any skill outside the Pharmacy
Technician scope of practice. Failure to comply with this mandate may result in
disciplinary action, up to and including, probation or dismissal from the Pharmacy
Technician program.
Externship
Please refer to the Rules and Guidelines in the Externship Packet
The
externship consists up to 300 hours that the student will work in a pharmaceutical
setting of the externship coordinator’s discretion. ASHP Accreditation Standards require that all
students provide documentation that they have completed a minimum of 200 hours
of experiential learning in at least two practice settings, with a minimum of
70 hours beyond the entry-level requirements. An additional 100 hour experiential
is only offered to select students who meet the criteria for hospital
externship. The pharmaceutical sites and preceptors of the Pharmacy Technician
program are to be treated with the upmost courtesy and respect. Students will
adhere to the Pharmacy Technician program dress code policy during this time.
Students are responsible for own transportation to/from the externship site.
Communication for tardiness and absences to the experiential site are mandatory
and follow the Pharmacy Technician attendance policy timeframes. The Pharmacy
Technician program faculty will communicate regularly with preceptors to
determine student progression in the program. Any time missed will extend the externship
until the hours have been completed.
Students
who are currently employed in a Pharmacy Technician position may not complete
their experiential hours at his or her place of employment for the first 100
hour experiential and will be assigned to another facility based on instructor
discretion. The student can complete one rotation at their place of pharmacy
employment ONLY if the site preceptor agrees to have the program faculty
schedule a site inspection, verify the staff’s professional record and
licensure status for all delegated trainers at the site, and receives Advisory
Committee approval. Recommendation must be made by the faculty to the Advisory
Committee for approval. All externships requirements must be met including
student evaluations and time logs. All students must have documentation of 200
hours of experiential learning in a minimum of 2 different facilities to meet
the ASHP requirements for completion of this program.
Students
shall be objectively evaluated by the preceptors using a standardized form (see
Clinical Skills Documentation). The student is responsible for listing time in
and time out, and skills successfully and unsuccessfully
attempted. The preceptor is responsible for verifying time in and out,
evaluating skills performance and writing comments about student performance
and progression.
Directions
on all externship forms are to be followed. If an area of evaluation is not applicable
to the student or the situation, the area should be marked N/A. An evaluation
addendum should be attached to the evaluation form if space does not permit
listing of information. Completed externship documentation must be given to the
Pharmacy Technical program faculty at the exit interview. Student is
accountable for all information and completion of all externship paperwork.
Under
no circumstances is the student to alter any preceptor information. Falsification
of documentation will lead to disciplinary action, which may include probation
and/or immediate dismissal from the Pharmacy Technician program.
LAKE TECH REQUIREMENTS
FOR PROGRAM COMPLETION – CERTIFICATION
Students
must meet the following program requirements for certification:
·
Meet
minimum TABE recommendation prior to graduation.
·
Successfully
complete all competencies specified in the program State of Florida curriculum
framework.
·
Satisfactory
completion of a minimum of 200 hours of experiential learning in at least 2
pharmacy practice settings
·
Pharmacy
Technician Faculty sign off of student externship packet.
FOLLOW UP
Lake Technical College is proud of its graduates and celebrates
the next step graduates take whether it is employment, military or further
education. Prior to completing, students may visit the Career Success Center
for assistance with employability skills such as resume writing. In addition, faculty
may provide students with employment leads. However, it is up to the individual
student to actively pursue employment opportunities. We like to hear how our
graduates are doing and want to celebrate your successes so be sure to
communicate with your faculty any employment, military, or further education
you enter. Students
are required to participate in an Exit Interview prior to their last day in
their program.
ESSENTIAL TASKS
Health
related occupations are demanding, both physically and emotionally. Before
entering a program in the health field, it is important to review the following
tasks which have been established. Their performance is essential for success
in the program.
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Physical Requirements
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Mental and Emotional
Requirements
|
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Ability
to perform repetitive tasks
|
Ability
to cope with a high level of stress
|
|
Ability
to walk the equivalent of 5 miles per day
Ability
to reach above shoulder level
|
Ability
to make fast decisions under high pressure
Ability
to cope with the anger/fear/hostility of others
|
|
Ability
to interpret audible sounds of distress
Ability
to project audible verbal communications
|
in
a calm manner
Ability
to manage altercations
|
|
at
a distance of 4 feet
Ability
to demonstrate high degree of manual
|
Ability
to concentrate
Ability
to cope with confrontation
|
|
dexterity
|
Ability
to handle multiple priorities in a stressful
|
|
Ability
to work with chemicals and detergents
Ability
to tolerate exposure to dust and/or odors
|
situation
Ability
to assist with problem resolution
|
|
Ability
to grip
Ability
to distinguish colors
|
Ability
to work alone
Ability
to demonstrate a high degree patience
|
|
Ability
to lift a min of 25 lbs. & max of 100 lbs.
|
Ability
to adapt to shift work
|
|
Ability
to bend a knee
|
Ability
to work in areas that are close and crowded
|
|
Ability
to sit or stand for long periods of time
|
|
|
Ability
to perform CPR
|
|
CLASSROOM, LAB, CLINICAL
AND EXTERNSHIP UNIFORM CODE
Students who attend
Lake Tech shall dress in a manner appropriate for the job in which they are
receiving training, including any special protective gear and professional
uniforms. All clothing, makeup, and jewelry must be clean, neat, modest, in
good repair, appropriately sized, and be neither distracting nor offensive.
A
uniform identifies you to the public and pharmacy/hospital staff as a Pharmacy
Technician student and presents a professional appearance. In addition, it
prevents the possibility of cross contamination by separating street clothes
from work clothes.
Professionalism
is important in health careers and is reflected in one’s appearance, behavior,
and work ethic. The following rules are in place to prepare students for the
professional healthcare environment.
All
Pharmacy Technician students will strictly follow the uniform code while
attending classroom, clinical, or externship. Failure to present a professional
appearance will result in dismissal from the day’s activity and an unexcused
absence.
Uniform Code
1. Program-approved scrub
top with monogram: The
faculty will provide students with specific information regarding the program
scrub top.
2. Program- approved black
medical uniform scrub pants: Scrub pants cannot have flare at bottom. Jeans are
not permitted.
3. It is a requirement
that both the scrub top and the uniform pants be clean and neat at all times. Ironing
is recommended. You are representing yourself, your faculty, and your school.
4. Belt (if worn) is to be
black with simple, unadorned buckle, maintained in relatively new condition.
5. Black shoes, Closed-toe, closed-heel
and hard-soled, made of material that will not absorb fluids. If ankles
are exposed, solid black socks must be worn, covering ankles. High heels,
platforms, clogs, cowboy boots or high top work boots are unacceptable.
6. A Lake Technical
College student picture I.D. must be worn at all times when the
student is on campus or in the clinical setting.
7. Jewelry: Must be confined to a watch,
wedding or engagement rings. Special rings for right hand will be allowed in
the classroom and externship, however, only one ring per hand (exception:
wedding ring and engagement ring may be worn together). The only
acceptable body piercing is one small post earring in each ear. No other
visible body piercing is acceptable. One thin chain necklace with adornment
no larger than ½” is permitted. Necklace must be tucked into shirt.
8. Make-up: Will be moderately
applied. Make-up should be consistent with the professional nature of Pharmacy
Technicians.
9. Hair will be:
·
A natural
hair color only.
·
Neatly
combed, brushed or styled.
·
Out
of the eyes and restrained with clips or bands that blend with hair color or
match uniform.
·
Hair must be worn above the collar and away from the face at all
times when in uniform.
·
Beards
and moustaches must be neatly groomed.
10. All visible
body art (tattoos, Henna, etc.) must be covered at all times when participating
in any program class or clinical activity.
11. No nail
polish allowed. Nails should be no longer than end of fingertip. Artificial
nails (to include, but not limited to, gel finish, silk tips, Gelish finish,
shellac) are not permitted.
12. Eyelashes
are to be natural in color and, as with nails, artificial eyelashes are
prohibited.
13. No offensive odors (i.e.,
body, breath, shampoo, perfume, etc.) are acceptable. Please remember that
strong perfume, hair spray, coffee, cologne, or cigarette smoke may be
offensive to patients and co-workers. These odors could trigger an acute
respiratory episode in patients with respiratory ailments.
14. Equipment: A watch with a second
hand, a black ink pen.
All
aspects of personal hygiene, including the individual, uniform and undergarments
represent one’s professional image. Cleanliness and appropriate use of personal
hygiene products are important components of professionalism and are expected
of all students.
GENERAL
SCHOOL INFORMATION
Leaving
Campus during School Hours
For
safety reasons, students will notify their faculty when leaving campus early.
Students may leave campus for lunch provided this is done within the allotted
time. Tardiness will affect a student’s Professional Skills grade.
Breaks/Lunch
Students
are expected to return on time from breaks and lunch. Food services are
provided on the main campus in the Lake Tech Café and are available during
breaks and lunch. Students may leave campus for lunch provided this is done
within the allotted time. At no time will the refrigerator in the Pharmacy
Technician lab be utilized for food or drink. This is for specific medications
only.
Parking Regulations
Students may park only in the south parking lot
in spaces not designated as staff or customer service parking. For safety,
loitering in or around vehicles once the vehicle is parked is not allowed and a
5 mph speed limit is enforced. In consideration of the neighbors and classes in
session, loud music in vehicles on campus is prohibited.
Smoking
Lake
Tech is a tobacco free institution. The use of tobacco products of any
kind, including e-cigarettes, is not permitted at any Lake
Tech location. This includes the parking lots.
PHARMACY TECHNICIAN
POLICIES AND PROCEDURES
General Rules for Students**
1. To protect equipment
and furnishings in the classroom and laboratory areas, only water, in closed,
covered containers, is permitted. No other food or drinks are allowed, unless
specific permission is granted by the faculty. However, under no circumstance may
food or drinks be in the laboratory areas.
2. Students are to be in
proper uniform for any class, lab, clinical, externship, or other related
school activity unless assigned otherwise.
3. All laboratory
equipment should be returned to its proper place after use. Any broken
equipment must be reported to the faculty for repairs.
4. The refrigerator in the
pharmacy technician lab is for specific medications only. No personal food or
drink is permitted to be store there.
5. Students will not use electronic
devices for personal needs while in classroom. No cell phones are allowed for
personal use in the externship settings.
6. No student is allowed
in the faculty’s office without permission.
7. Students are
responsible for keeping their individual desk areas policed of trash and in
order. Chairs are to be returned to place at the end of each class.
8. If at any time a
conflict arises, for any reason, during class time or clinical the student is
to avoid a serious confrontation at all costs. Right or wrong, students should
avoid being part of a bad scenario that would have an impact on the program and
jeopardize their place in the program. Students should report to the faculty or
department chairperson immediately and allow them to disarm the situation.
9. All injuries and/or
illnesses must be reported immediately to the faculty.
10. Students who become ill
during class must notify the faculty before leaving the classroom.
11. Lake Tech is a tobacco
free institution. The use of tobacco products of any kind, including e-cigarettes,
is not permitted at any Lake Tech or externship location.
12. A Student will be asked
to leave the classroom, clinical, or externship if there is any reasonable cause
that they are under the influence of drugs or alcohol. The Student will be
immediately sent for drug screening in this situation, with the cost of testing,
the students responsibility.
13. Each student is
expected to behave in a dignified manner at all times – a manner which conforms
to the ethics of the profession and which instills patient confidence in the Pharmacy
Technician’s abilities. Irresponsible, unprofessional, or unethical behavior
may result in termination from the program.
Classroom
Rules**
Students
will:
1. Maintain
a neat, clean, appropriate appearance.
·
When
in uniform, be dressed according to the dress code.
·
Notify
a faculty 1 hour prior to expected arrival time regarding tardiness or absences.
·
Seek
permission and follow procedure to leave early when necessary.
·
Return
from breaks and meal times at the specified time.
2. Respect the rights of
others.
·
Be
attentive and polite.
·
Do
not talk to neighbors thus preventing others from learning.
·
Respect
the property of others.
·
Be
patient and considerate of others.
·
Pay
attention.
·
Do
not make fun of others when they ask a question.
·
Think
before speaking to avoid misunderstanding.
·
Do
not talk while others are talking.
3. Demonstrate good
interpersonal relationships with peers and faculty.
·
Exhibit
a congenial and cooperative attitude with others.
·
Show
respect for faculty and peers.
·
Accept
others for themselves.
4. Contribute to a
learning atmosphere.
·
Wait
for recognition before speaking.
·
Do
not interrupt class.
·
Assist
classmates if able and time is appropriate.
·
Contribute
new or pertinent material on topic when appropriate.
·
Do
reading or assignments when no lecture or formal class is in progress.
·
Practice
procedures and be prepared for requested sign-off on procedures.
·
Make
good use of classroom/laboratory time.
5. Take
responsibility for own learning.
·
Come
to class prepared by bringing pen, pencil, paper, and books.
·
Submit
work missed during absence in a timely manner without prompting.
·
Complete
reading assignments and participate in class discussions.
·
Be
responsible for all assigned books and equipment.
6. Attempt
to do the best possible.
·
Try
to achieve full potential.
·
Make
an effort to answer questions when called upon. The faculty will recognize
students before answering a question.
·
Use
time wisely.
·
Make
an appointment to see the teacher privately to clarify any unclear material.
7. Respect
school and clinical facility/property.
·
Always
leave the classroom, laboratory and conference areas neater than found.
·
Do
not eat, drink, or smoke except in designated areas.
·
Do
not deface property of others.
·
Be
proud of your school and remember to be an ambassador to the public.
Externship Rules** Please refer to the
Rules and Guidelines in the Externship Packet
1. Students are to abide
by the policies and procedures of Lake Technical College and the facilities
utilized by the Pharmacy Technician Program for externship. Any student not in
compliance with the set guidelines may be asked by the externship coordinator/faculty
to leave the externship facility. The student will not be allowed to return to
that externship site. The faculty will notify the HSE Department Chair who will
schedule a SIT meeting with the student.
2. Students will observe pharmacy
practice activities and assist only as directed by the externship coordinator/faculty
or preceptor in charge. Students will perform only pharmaceutical duties that
have been covered and completed in his/her present program.
3. Remember to protect
patient privacy and confidential information. What a student hears and sees is
not for general discussion. Any violation of this policy will be considered a
serious breach of professional ethics and could lead to disciplinary action to
include, but not limited to, dismissal from the program. A Confidentiality
Statement with each student's signature is kept on file.
4. Students will attend externship
according to the externship schedule. The externship coordinator will do all
scheduling. If there is a scheduling conflict, the student must contact the externship
coordinator/faculty, who will discuss issues with the HSE Chair.
5. Students are authorized
to be at the externship sites only for scheduled times. Please do not arrive
early or stay late unless permitted to do so in order to complete pharmacy
duties. IF AN INCIDENT OCCURS WHILE AT AN EXTERNSHIP SITE THE FACULTY MUST BE
CONTACTED IMMEDIATELY.
6. Unauthorized hours or
shifts at an externship site are not allowed. Hours for students attending any externship
site (including scheduled dates but not scheduled sites) without prior approval
from the faculty will not be counted toward clinical hours and will be reported
to the HSE Department Chair.
7. Students are expected
to utilize their time productively (i.e., no watching television, no sleeping,
no phone calls or texting, eating during unauthorized times, etc.) Students are
expected to study or practice with equipment in order to maximize externship
experience.
8. Any student not in a
proper, professional, maintained uniform will be sent home and he/she will have
to reschedule missed hours.
9. The student is
responsible for providing protective eyewear whether in- or outdoor. Proper and
appropriate personal protective equipment shall be worn during all skills
activities.
10. Certain records must be
maintained in order to document clinical experiences and skill performance at
the externship site. It is the responsibility of the student to adequately
and accurately maintain these records.
11. Student must be in
communication with the school faculty daily and complete a daily log or tasks
and hours.
12. Additional policies and
regulations may be established by the school, the Pharmacy Technician program faculty,
or the HSE Department Chair during the course of the program. After due and
proper notification, students will be expected to comply fully with all
regulations.
**
Violation of any of the above may result in disciplinary action up to and
including dismissal from the program.
REASONS FOR DISMISSAL
FROM PROGRAM
1. Unsatisfactory
academic, lab or externship work.
2. Demonstration of unsafe
performance and poor professional judgment in the externship area such as, but
not limited to, endangering a patient's safety by:
a. Violating standard
safety practices in carrying out pharmacy duties.
b. Delaying care that is
within the student’s realm of ability and/or knowledge.
c. Performing skills or
procedures beyond the realm of the student's ability and/or knowledge.
3. Being found in any
restricted or unauthorized area.
4. Unethical conduct such
as fraud, drug abuse, alcohol abuse, breach of confidentiality (HIPAA
violation); inappropriate student/patient interaction or interpersonal
relation; or aggressive or dishonest behavior to any school or externship site
staff member, physician, pharmacist, customer, or other student, defined as
follows:
a. Aggressive behavior is
defined as a forceful, self-assertive action or attitude that is expressed
physically, verbally, or symbolically and is manifested by abusive or
destructive acts towards oneself or others.
b. Dishonest behavior is
defined as an untruthful, untrustworthy or unreliable action.
5. Cheating in any manner.
6. Withdrawal from externship
clinical site or participating agency as the result of due process proceedings
based upon a written request from the agency that the student be withdrawn.
7. Violations of the
attendance policy.
8. Failure to satisfy
identified probationary requirements within the stated time.
9. Failure to comply with
requirements as stated in the Master Plan of Instruction.
DESCRIPTION OF THE
PROFESSION
JOB DESCRIPTION
Main
Function
Pharmacy
Technicians work in hospitals, clinics, retail pharmacies and in various health
care settings under the supervision of a pharmacist. Pharmacy Technicians who
work in smaller facilities often act as generalists, engaging in a wide range
of functions and duties, defined by the pharmacist or Pharmacy Technician
preceptor. Those who work in larger facilities may focus on one or two specific
duties.
Duties
and Responsibilities
Administrative
duties
Pharmacy
Technicians handle important clerical tasks that enable facilities to operate
efficiently. They enter medication order data, fill prescriptions, collect
insurance information, complete insurance paperwork and maintain pharmaceutical
records. When dealing with records, Pharmacy Technicians must ensure that the
information remains confidential at all times. Pharmacy Technicians answer
phones, receive and direct incoming customers. They also participate in
coordinating prescription drug refills with physicians’ offices, hospitals,
clinics and other pharmacies. Pharmacy Technicians also monitor pharmacy
supply and equipment levels.
Patient
Care
Pharmacy
Technicians often aid the treating doctor in patient care by assisting with
questions pharmacy customers may have about their medications.
Patient
Instruction
In
addition to working with doctors, Pharmacy Technicians often participate in
educating and instructing the patients. Pharmacy Technicians will provide
patients with important information regarding recommended diets that may
interact negatively with their medication(s), medication instructions,
treatments and procedures. Pharmacy Technicians may also answer patient
questions, explain any potential risks or provide a patient with comfort and
reassurance.
Facility
Maintenance
Many
medical facilities require Pharmacy Technicians to participate in the general
maintenance and appearance of the pharmacy. Pharmacy Technicians will making
sure that the pharmacy is properly stocked with the necessary equipment and
supplies. Pharmacy Technicians are responsible for gathering and properly
disposing of expired or contaminated items. Pharmacy Technicians may also be
required to ensure that all instruments used in the pharmacy are properly sanitized.
PLAN OF INSTRUCTIONAL
PRACTICES
Teaching
Methods
Pre-
and post-testing, lecture, web-based materials, demonstration and return,
discussion, group interaction, required reading and written assignments, oral
reports, role playing, question and answer, unit examinations, skill practice,
individualized instruction, self-directed learning activity packages, clinical
experience, field trips, textbooks, workbooks, projects, reports, simulations,
hands-on computer experience, collaborative learning, videotaped instructions,
films, audio tapes, transparencies, guest speakers, board examples, and labs
are among the teaching methods utilized.
Online
Access
Technology
is an integral part of our daily lives. From smart phones to electronic
tablets, these devices are becoming items that many cannot function
without. In addition, the Internet is changing the way education is
delivered. Lake Technical College strives to ensure that our students are
able to compete in this technology driven world. With this in mind, it is
recommended that students have an online presence and access to the
internet.
It
is also important that students have an email address that they check on a
regular basis. A lot of information may come to you through your email,
so it is important that you check it regularly. If you do not have an
email address, there are numerous services that provide FREE email
addresses. Please make sure your faculty have a current, working email
address for you. See your faculty for more information.
Social
Media
The advent of social media has created a world-wide
communication medium for persons of all ages. While extremely popular, these
websites have also created their own set of “not-so-popular” problems such as
cyber-stalking, identity theft, cyber-bullying, cyber-cheating (posting of
exam, or other course material), and a host of other nebulous challenges that
users may face. Another reality associated with social media is its
far-reaching consequences for those who share posts that may be seen by others
as inappropriate.
Potential employers, current employers, civic, or
educational organizations you may be associated with, and many others are
looking at social media sites for information that may tell them things about
an individual. Students should also be cautioned on how private their social
media content really is – despite the settings on an account. All social media
sites are potentially vulnerable. A simple search of how to view pages that
are set as “private” for a popular social media website yielded numerous
responses for ways to view the content. Everything from blogs to online videos
offer to explain how to accomplish this task.
Students in all programs need to be cognizant of the
fact that most professions rely on great moral character. It is recommended
that when using social media, assume that all posts will be seen/read by
everyone with access to the internet.
Teaching
and Instructional Aids
Textbooks,
workbooks, projects, reports, simulations, hands-on computer experience, video-taped
instructions, films, guest speakers, board examples.
Methods
of Teaching Safety
A
basic outline of safety standards and practices is covered along with
continuous implementation of safety principles. The student demonstrates skills
in the lab environment and must meet competency standards prior to performance
in the clinical setting.
Evaluation
Class
performance, skills performance, pre- and post-testing, practical test
evaluation (labs), required written and workbook assignments, clinical
observation of performance objectives during clinical experiences, decision-making,
attendance, and professional skills are included in a student’s evaluation.
Externship
Students
will receive a 300 hour unpaid externship hours under the direct supervision of
their preceptor and/or faculty.
PHARMACY TECHNICIAN
COURSE INFORMATION
Program Faculty
Program
Faculty, Candace McLendon, BS, CPhT, RPt
Schedule
This
program offers students flexibility to learn course material and complete
assignments at their individual pace under the direct supervision and
monitoring of the faculty in a cohesive learning environment. The student’s
learning experience will be enriched through discussion and peer interaction
with other class members. This interaction is a primary component of any
educational experience.
Required
Fees, Books and Supplies
Tuition
**
Registration
Fee**
Lab
Fee**
Accident
insurance (See insurance)
Criminal
background check
Complete
drug screenings (2 screenings during the program within 30 days prior to
externship. Instructor reserves right to drug screen at any time)
Approved
uniform
3
inch Binder, calculator, pens, pencils, highlights, flash drive
Course
Textbooks and Workbook
Hospital
Requirements:
Vaccination Record (MMR/Tetanus/Influenza/Hepatitis B/Varicella), TB screen 30
days prior to externship, and “Free of Communicable Disease” Statement
**Current
tuition and fee information is available from the Admissions Office.
Faculty
Information
On
campus:
Monday-
Thursday (Holidays excluded) 8:00 am to 4:30pm; Friday 8:00 am to 11:30 am.
Candace
McLendon, BS, CPhT, RPt
PROGRAM
OBJECTIVES
See the attached Florida State
Department of Education Curriculum Framework and ASHP Pharmacy
Technician Accreditation Standards for program objectives and desired
competencies.
