TABLE OF CONTENTS
Medical Assisting Master Plan of Instruction
INTRODUCTION / GOALS
The Medical Assisting
Program is a 1300-hour program. (Including 200 unpaid hours of externship/practicum
in a medical setting.) This program is designed to introduce medical assisting
students to the essential skills and knowledge necessary to be an entry-level
medical assistant. This includes basic coverage of anatomy and physiology, as
well as extensive coverage of both administrative, management skills, and
clinical procedures. Program hours are from 8:15 am to 4:15pm Monday through Thursday.
The goals of the
Medical Assisting program are to prepare students to successfully enter the
workforce as a medical assistant, with the relevant academic knowledge and
technical skill to become nationally certified.
In addition, students in the program will be responsive to the needs of
the community and the role the medical assistant will serve in meeting those
needs.
HEALTH SCIENCE EDUCATION MISSION
The mission of the Health Science Education Department at Lake Technical College is to prepare students to meet the health
care needs of a growing and diverse population, while serving as productive
members of our local, state, national, and international communities.
PROGRAM ACCREDITATION
The Medical Assisting Program at Lake Technical College is accredited by
the Commission on Accreditation of Allied Health Education Programs (CAAHEP)
upon the recommendation of Medical Assisting Education Review Board (MAERB). Students that have completed the program and
have successfully mastered all competencies in the program, may apply for
certification through the American Association of Medical Assistants (AAMA) to
be credentialed as a Certified Medical Assistant (CMA). Students may also seek accreditation as a
Registered Medical Assistant through the American Registry of Medical
Assistants, to be credentialed as Registered Medical Assistant (RMA) the National
Healthcare Association to be credentialed as a Certified Clinical Medical
Assistant (CCMA) and the American Medical Certification Association to be
credentialed as an AMCA. Program faculty
will educate students to this application process.
MEDICAL ASSISTING PHILOSOPHY
We believe the dignity
and worth of the individual in our democratic and ever-changing society fosters
self-reliance. We must acknowledge individual differences and show respect for
the right of the individual to seek fulfillment of spiritual, emotional,
mental, physical, and socio-economic needs. In addition to the required skills
and knowledge, instruction emphasizes good professional skills, desirable
personal characteristics, and effective interpersonal relationships, and leads
to a productive life as a contributing member of the community.
We believe the medical
assistant is a specialist in medical offices and outpatient clinics that
performs under medical authority to provide care patients in the medical
physician office and in other appropriate settings, which are under physician
control.
We believe the medical
assistant curriculum must be competency-based and include formal course work
skills, practice laboratories and externship/practicum experience. We believe
continuous evaluation of a student's progress is necessary in measuring the
effectiveness of the instruction and in achieving the stated objectives of the
program.
We further believe medical
assisting education is a continuous process, which must persist after
completion of the program to keep the practitioner accountable for and alert to
current trends and practices in the care patients.
The program goal is to
prepare competent entry-level Medical Assistants in the following learning
domains:
Cognitive; Affective;
and Psychomotor.
PROGRAM GOALS AND EXPECTATIONS
Demonstrate knowledge
of blood borne diseases, including HIV/AIDS
Apply basic math and
science skills
Demonstrate
communication skills
TEST OF ADULT BASIC
EDUCATION (TABE)
All
applicants for Career and Technical Education (CTE) programs 450 hours or more,
with the exception of Florida Law Enforcement Academy applicants, take a state
mandated TABE prior to enrollment. TABE scores are good for two years and must
be valid at the time of enrollment.
Several
exemptions to TABE are accepted. In order to be exempt, a student must submit
official documentation to a career advisor for verification of an exemption:
1. Applicants
who have earned a standard State of Florida high school diploma, 2007 or later,
or possess a documented degree (AA, AS, AAS, BA or BS) may be exempt from TABE
testing. (s.1004.91).
2. Applicants
who have earned a State of Florida High School diploma via the GED® test no
more than two years prior to the start of class.
3. Students
taking any accepted standardized tests such as PERT or ACT may be exempt from
the TABE provided the scores are at satisfactory levels and the test was taken
within two years of enrollment in a Career and Technical Education program
(6A-10315, 6A-10.040).
4. A
student who has completed or who is exempt from the college-level communication
and computation skills (CLAST) examination pursuant to s.1008.29 is also exempt
from the TABE. Per s. 1008.29.
5. Documented
successful completion of college-level remedial coursework may be used to meet
TABE requirement.
6. Documented
passing scores on state-designated industry certification tests may be used.
7. Mandated
TABE exit scores may be waived for documented special needs students as per
Florida guidelines. The student must enroll in AAAE and begin remediation in
order to meet the exit requirements of the CTE program in which the student is
enrolled. A student, with a documented disability, who is approaching
completion (mastered 90% of the competencies) of the CTE program and has not
met TABE scores, may be considered for a TABE exemption based on the following.
It is determined through a SIT meeting that the student has successfully
mastered the competencies of the CTE program in which she/he is enrolled and
has been participating as expected in AAAE. The members of the SIT meeting may
agree to waive TABE requirements.
According to Florida
Department of Education rules, students who fail all or parts of the TABE may
only retest using a different TABE version after 60 documented hours of
remediation in the Applied Academics for Adult Education (AAAE) lab or three
months if not attending AAAE. Students
may not retake the same test version for six months. We, therefore, strongly
recommend that students test early, especially for licensure programs, in order
to allow time for remediation and retesting should the need arise.
Students who do not meet the minimum
TABE scores set by the Florida Department of Education for their program must
begin attending remediation classes in the AAAE lab prior to or at the time of
enrollment in a Career and Technical Education class for at least one block a
day and make acceptable progress as determined by the AAAE faculty. It is
highly recommended that students meet state mandated TABE requirements by the
time they have completed 50% of their program. Students who do not meet state
mandated TABE scores may not receive a certificate of completion as per Florida
Department of Education rules.
Applicants transferring appropriately leveled TABE, PERT or
other accepted standardized test scores from other testing centers must do so
by having an official score report sent directly to the Admissions Office prior
to enrollment in the program. Scores brought by hand will be accepted only if
document provided by the outside testing center is in a sealed envelope.
Standardized tests scores are valid for two years.
ADMISSION REQUIREMENTS
To be considered for
admission to the Medical Assisting program, in addition to the above-noted
criteria, the applicant must have the following prerequisites.
1.
Complete
a LTC online application
2.
Take
the TABE
3.
Meet
with a career advisor
4.
Take
the Florida Ready to work evaluation and score a Silver level or higher
*Students with TABE scores less than 10 please
review TABE information beginning on previous page.
Re-admission
At the direction of the HSE Department
Chair and the College’s administration, students in good standing who withdraw
from the Medical Assisting program prior to program completion may reapply to
the subsequent class. Students will be allowed to repeat only one
time. Students exiting for clinical failure will not be considered for
readmission.
Readmission
is contingent upon the following:
1. Applicants for readmission who left prior to successful completion of the
90-hour Core course will be required to start at the beginning of the Medical
Assisting program.
2. Students in good
standing who withdraw after successful completion of the 90-hour core course
may apply for re-entry at the beginning of a module not successfully completed.
3.
Students applying for readmission will be
admitted on a space available basis.
4. Students reentering program may be required to purchase any new or
updated materials added to the program to include textbooks, online access
codes, and web-based curriculum.
ACCOMMODATIONS
Federal and state legislation requires the
provision of accommodations for students with disabilities as identified on the
secondary student’s IEP or 504 plan or postsecondary student’s accommodations
plan to meet individual needs to ensure equal access. Postsecondary students
with disabilities must self-identify, present documentation, request
accommodations if needed, and develop a plan with their postsecondary provider.
Students desiring accommodations or updates to
their accommodations are encouraged to self-identify as early in the program as
possible. In order to receive disability accommodations, students must
self-disclose the disability to the Students with Disabilities Coordinator and
provide documentation that clearly shows evidence of a disability and
applicable accommodations. The Students with Disabilities Coordinator will
schedule a meeting with the student and faculty to discuss the documented
disability and applicable accommodations.
Accommodations received in postsecondary
education may differ from those received in secondary education. Accommodations
change the way the student is instructed. Students with disabilities may need
accommodations in such areas as instructional methods and materials,
assignments, assessments, time demands, schedules, learning environment,
assistive technology and special communication systems. Documentation of the
accommodation requested and provided is maintained in a confidential file.
FINANCIAL AID
Policies and guidelines for the administration of all
financial aid are established according to federal and state law. Applicants
complete an information form, Free Application for Federal Student Aid, and
furnish documentation needed to verify eligibility. More information on the
application process may be obtained in the Financial Aid Office.
The Financial Aid Office will assist students, where possible, with access to financial support
offered by federal agencies (U.S. Department of Education – Pell Grants,
Department of Veterans’ Affairs), other state and local agencies and local
organizations (scholarships).
SAFETY
Lake
Technical College makes every effort to provide a safe environment for all
students, visitors, faculty and staff.
Basic safety standards, which will include fire drills, weather drills,
equipment usage, and traffic regulations, will be covered in the program
orientation. These basic safety
standards will be reinforced throughout the program enrollment. See the current
school catalog for additional campus safety information.
SMOKING
Lake Tech is a tobacco free
institution. The use of tobacco products
of any kind, including
e-cigarettes, is not permitted at any
Lake Tech location. This includes the parking lots.
BACKGROUND
SCREENING & DRUG TESTING
The Agency for Health
Care Administration (AHCA) requires all employees and other individuals
(students) whose responsibilities may require them to provide personal care or
services to patients or has access to their living area or personal property to
undergo a background screening. The healthcare profession recognizes that
substance abuse among its members is a serious problem that may compromise the
ability of the abuser and jeopardize the safety of patients entrusted to their
care. The College, in its effort to maintain high standards of education and
clinical practice and to comply with requirements mandated by cooperating
clinical facilities, has implemented a drug-testing program.
If at any time during a pre-practicum
screening, random screening or reasonable cause screening, a student refuses to
be tested, the student will be withdrawn from the program. If at any time the
student’s drug test is positive, or a negative dilute and has not been
medically approved, the student will be withdrawn from the program.
A criminal background check will need to
be completed prior to practicum/externship. A conviction,
regardless of adjudication, a plea of guilty to, or a plea of nolo contendere
to an offense constitutes a conviction for the program of Medical Assisting
purposes.
If at any time during the program you are
arrested, you must notify the Health Science Education (HSE) Department Chairperson
within 72 hours of arrest. A conviction of; a plea of guilty to;
or a plea of nolo contendere to an offense would require a meeting with the HSE
Department Chairperson to discuss continuing in the program. Failure to
disclose this information in a timely manner may also lead to dismissal from
the program.
INSURANCE
All
students are required to purchase professional liability insurance through the
school. As a clinical requirement, students must show proof of accident
insurance. Any student who does not have proof of private health care insurance
may purchase the school accident insurance through Lake County Public Schools to
fulfill this requirement. This insurance is provided at a very reasonable cost
and provides coverage during required Medical Assisting course functions. Information
regarding purchase of school accident insurance is available in the Admissions
Office.
TUITION
Tuition
is charged for adult students at a rate established by the State legislature.
Current fee information is available in the Admissions Office. Tuition is
waived for eligible high school dual-enrolled students. Tuition is due prior
to the first day of each semester based on the Lake Technical College payment
calendar. Failure to pay all fees due at the time class begins will result in
not being able to attend class and/or clinical if applicable.
PERFORMANCE STANDARDS
Medical Assisting involves the provision
of direct care of individuals and is characterized by the application of
verified knowledge in the skillful performance of medical assisting functions.
Medical Assisting is a practiced discipline with cognitive, sensory, affective,
and psychomotor performance requirements. Based on these requirements, a list
of Core Performance Standards has been developed.
Critical
Thinking |
Critical thinking ability sufficient
for clinical judgment |
Interpersonal |
Interpersonal abilities sufficient to
interact with individuals, families, and groups from a variety of social,
emotional, cultural, and intellectual backgrounds |
Communication |
Communication abilities sufficient for
interaction with others in verbal and written form |
Mobility |
Physical abilities sufficient to move
from room to room, maneuver in small spaces, |
Motor Skills |
Gross and fine motor abilities
sufficient to provide safe and effective care |
Hearing |
Auditory ability sufficient to monitor
and assess health needs |
Visual |
Visual ability sufficient for
observation and assessment necessary in care |
Tactile |
Tactile ability sufficient for
physical assessment |
Students
unable to demonstrate the Core Performance Standards must notify the HSE
Department Chair by the end of the first class day to inquire about reasonable
accommodations.
ATTENDANCE POLICY
In an effort to develop
appropriate work ethics, Lake Technical College students are expected to attend
all class sessions. As is expected in the workplace, when it is necessary to be
absent due to illness or emergency situations, all students are to notify the faculty
on or before the date of absence.
The expectation of Lake
Technical College is that all students will be in attendance each day of the
scheduled program. The student attendance expectation for each postsecondary
program is consistent with industry standards as recommended by the program
advisory committee and approved by the administration of Lake Technical
College.
Campus
attendance is kept via a computerized system.
It is the responsibility of the student to log in and out in order to
receive credit for class time. This allows the school to keep accurate
attendance records for the actual number of hours and minutes attended. Faculty
are not expected to manually enter student attendance. Only one override is
permitted for failure to log in or out. Therefore, failure of a student to log
in and out may result in a documented absence. Logging in or out for another
student or having another student log in or out is unacceptable behavior and
may result in dismissal.
Only regularly
scheduled class hours will be reported for attendance. Practice exercises
completed at home does not count toward hours in the program. Make-up time will
not be accepted except as approved by the Executive Director of Lake Technical
College.
Absences and tardies
are of significant interest to potential employers such that any violation of
the above will significantly lower the student’s professional skills grade as
outlined in the department’s grading policy.
A student
who finds it necessary to miss class due to tardiness, leaving early or a complete
day missed (Absent) MUST notify the Medical Assisting Program Director/Faculty
using the faculty school email (singletons@lake.k12.fl.us) at l least one half hour prior to the start of class
that day Failure of notification will
result in a deduction of the students professional skills grade.
Excessive Absences
A
student who is absent for six (6) consecutive class sessions will be withdrawn
from enrollment in his/her program. A student withdrawn for absenteeism must
petition administration to return. A student having medical documentation or
documentation of an extenuating circumstance does not need to petition to
return. Students exhibiting a pattern of consecutive absences less than six
days will be subject to dismissal as determined by a School Intervention Team. Students
with attendance issues will sign an acknowledgement that they have been
notified that continued absences will pose a threat to grades and program
enrollment. If the student’s attendance does not improve but drops below 60%,
the student will be withdrawn unless documentation regarding extenuating
circumstances is provided to the Dean of Student Services.
As in the workplace, students are expected to
be in their seats at the beginning of class, after break, and after lunch.
Students are expected to notify the Medical Assisting Program faculty by school
email ((singletons@lake.k12.fl.us)
before the start of class of any anticipated tardies and communicate an
expected arrival time. In the workplace if you aren’t present, you are absent,
regardless if it is because you are tardy or if you leave early. Any student
that is tardy (absent) and or leaves early (absent) will affect the student’s
professional skills grade.
Breaks/Lunch
Students are expected
to return on time from breaks and lunch. For safety reasons, all students must
notify their faculty when leaving campus before the end of the scheduled class
day. Students on the Eustis campus may
purchase breakfast and lunch in the LTC Student Center, which is prepared by
our culinary students. If a student leaves campus, he/she must clock out. At no time will the refrigerator in the
Medical Assisting lab be utilized for food or drink. This is for specific
laboratory specimens only.
Lab/Clinical Skills
1.
Attendance
is mandatory at all scheduled competencies and practical skills demonstrations.
Absences during clinical skills demonstrations require make-up work to be done
at a time not designated for other studies. It is the responsibility of any
student absent during a competency or clinical skill to secure a time with a faculty
to demonstrate the skills acquired by other students during the absence. It is
the student’s responsibility to come prepared for competency check-off. Students that are unprepared will have to
reschedule with the faculty for a time not designated for other duties.
2.
Make-up:
All materials and assignments missed during the student’s absence must be made
up. It is the student’s responsibility to meet with the faculty to get missed
assignments and handouts.
3.
Breaks,
lunch period, and release at the end of the day will be designated by the lead faculty.
4.
Competencies
must be scheduled in advance during the designated time set by class room
scheduler.
5.
Theory
questions for competencies must be completed prior to start of competency
6.
Failure
to know answers to theory questions at time of competency will result in a
lower Professional Skills Grade
Student
Responsibilities
Students
are responsible for:
Ø Attending
class on all days as per the program schedule
Ø Checking
email/voicemail messages regularly and communicating with faculty
Ø Scheduling
competency check-offs in a timely manner in an effort to maintain forward
progress with pacing chart
Ø Completing
all class work and competencies for each program course prior to testing
Ø Completing assignments in
sequential order, as noted in the pacing chart
Ø Scheduling “Goal
Setting” meeting with faculty at the beginning of each course
Ø Achieving goals set
within specified timeframe for each program course
Ø Scheduling Competencies
with classroom scheduler in a timely manner to complete course time frames
Be focused. Develop a
regular study routine using the pacing chart that is included with each course
syllabus and the faculty’s direction.
GRADING POLICY
The Medical Assisting
program utilizes a web-based interface that coincides with the required texts
for the program. This blend of educational delivery offers the student an
opportunity to work independently in the classroom using his/her own electronic
device or one provided in the classroom. Success utilizing the integrated
method of instructional delivery depends on the following factors: a high level
of self-discipline, an ability to communicate effectively, an ability to work
independently and a desire to reach goals. These factors constitute effective professional
skills and are essential to positive achievement in the Medical Assistant
program.
Each course includes a
syllabus with a pacing chart which outlines expectations, assignments, time
frames, and competencies that need to be achieved for successful completion of
the program. It is important that the student understand that all competencies
must be proficiently achieved prior to moving onto the next course. All competencies in the program must be
completed in order to graduate.
Students
will establish goal dates for completion of the course with the Faculty. These
dates will be documented on a goal sheet that is specific for the course the
student is taking. The student will sign the goal sheet as verification the
student agrees with the goal date established. Upon completion of the
course, the student will enter the completion date on the goal sheet in the
designated area and turn it in at the goal setting for the next course.
The next course syllabus will not be given without the prior course goal sheet
being completed.
Program Progress
Students are
expected to complete the program of training within the hours allotted by the
State of Florida for completion. The student’s rate of progress will be closely
monitored by the faculty to ensure program completion in a timely manner. Most
tests, projects, and similar assignments must be completed in class under the
direction of the instructor. Practice exercises may be completed at home. Practice
exercises completed at home does not count toward hours in the program.
The grading policy for the
Lake Technical College Medical Assisting Program is as follows:
90 – 100 Excellent
77 – 89 Average
76 & Below Failing
Program grades are based on knowledge,
skills, and professional skills. For a student to continue in the program, the
student must successfully complete each area, independent of each other, with a
77% at course ending.
Knowledge/Cognitive is based on exams,
course work, and other assignments
Skills/Psychomotor are based on proficient
demonstration of competencies and associated theory
Professional
Skills/Affective
are evaluated in the classroom and lab based on the Professional skills
Performance Standards. Each of the 10 categories below are evaluated during
each course
Attendance: Attends class for all
scheduled hours assigned, arrives/leaves on time, contribute to class
discussion and is actively involved in all activities. Notifies Faculty of
absence by faculty’s school email, Takes breaks within timeframes allotted,
clocks out if leaves campus.
Character: Displays academic
integrity (inclusive of not committing plagiarism), trustworthiness,
dependability, reliability, self-discipline, and self-responsibility.
Teamwork: Respects the rights of
others; is a team worker; is cooperative; ensures confidentiality in all
classroom, clinical and other matters; demonstrates professional behavior in
interactions with peers, preceptors, and faculty.
Appearance: Displays appropriate
dress, grooming, hygiene, and wears full regulation uniform of the day.
Attitude: Displays a willingness
to cooperate and accept constructive criticism; sets realistic expectations;
approaches assignments with interest and initiative.
Productivity: Follows safety
practices; conserves materials and supplies; maintains equipment; stays on task
and utilizes time constructively; demonstrates proactive leaning through
involvement in activities and contributions to class discussions. Practices
competencies prior to scheduled check off time.
Organization: Manifests skill in
prioritizing and management of time and stress; demonstrates flexibility in
handling change; completes assignments on time; uses work time appropriately.
Communication: Contacts faculty to report concerns; notifies
faculty of absence by email one half hour before start of class; seeks
clarification and understanding through appropriate, pertinent questions.
Leadership: Displays leadership skills; appropriately
handles conflict and concerns; demonstrates problem-solving capability;
maintains appropriate relationships with supervisors/faculty and peers; follows
the chain of command.
Respect: Deals appropriately with cultural/racial
diversity; does not engage in harassment of any kind to include but not limited
to verbal, nonverbal, and written; addresses faculty and peers in appropriate
tone and with appropriate language to include but not limited to electronic
(email, text, etc.) communications.
Testing Policy
Knowledge
If you receive a score
of 77% or higher on any test, you may not retake that exam to earn a better
score.
Policy on Test failures
Any
exam passed via a retake will receive a maximum grade of 77%, regardless
of the score on the retake. If a
course has multiple exams, only two tests within that course may be retaken. In
courses with multiple exams, the decision to re-take an exam must be done at
the time of failure. Once the next test in
the course is taken, it is not an option to retest. Testing times will be available once per
week. Students are expected to take a minimum of one test per week except in
courses of 100 hours or less.
1st failure
of content
·
If
you do not receive a score of 77% or better on a test, remediation will be done
with your faculty. It is the student’s responsibility to make an appointment
with the faculty, within one week of test date. Once remediation is completed,
the student may retake the test on the same day. Failure to make the
appointment within one week of test date will result in the failing grade being
posted in the grade book. The student has the option to take the test without
remediation.
2nd failure
of same content
·
If
you do not receive a score of 77% or better on a test after the 2nd
attempt, you may not retake the test on the same day. You must schedule
remediation with your faculty.
·
You
must complete the learning objectives that cover the content of the test, email
them to your faculty and make an appointment to see your faculty within one
week of the test date.
·
Once
both the objectives and the remediation have been completed, the test will be
reopened for you.
3rd failure
of same content
·
On
a third failure of the same test, the faculty will notify the HSE
department chair of the academic status. After the third consecutive test failure,
an appointment will be made for a School Intervention Team (SIT) meeting.
Testing
Dates
1.
Testing dates will be established with the student
and the faculty, at the beginning of each new course during each goal setting
session. Goal setting sessions will be scheduled by the student within 3 school
calendar days of receiving the new syllabus, at which time the student will
sign the goal setting form specific to the new course.
2.
Missing scheduled Testing day
If the student misses their scheduled testing date,
5 points will be deducted from test score, unless documented illness/emergency
has prevented attendance on that day. Student must contact the faculty
upon return, acknowledging missing scheduled test.
3.
Retake of
Test
o IF the student fails the test on scheduled testing day, the student
must schedule remediation if desired prior to re-testing.
o In order to be eligible for re-testing, the retesting must occur within
2 school days following original test.
4.
Expectation should student miss
scheduled test
o The student will take the missed exam on the day of return to the
classroom.
o If documented illness/emergency prevented student from taking exam on
scheduled day, documentation must be given to faculty prior to taking exam.
o
Should
the student fail the test they take when they return after absence, remediation
and make up must be scheduled that week.
o
Moving
forward the scheduled test dates will
continue to be followed as written on the Medical Assisting Goal paper that is
received at the beginning of each course.
5.
Failure
to follow the Goal form and corresponding testing dates
o
(Exception: illness/family emergency) or more than
one missing scheduled testing date per course, will result in a meeting with
the HSE department chair to discuss ways for the students continued success.
Competencies
Students will schedule their competencies with the
classroom scheduler .Attendance and participation is required or changed in a
timely manner. Student must bring competency form with theory questions
highlighted and answered on a separate paper in order for evaluation of
competency to begin. Students will remain in competency check off
groups as designated at time of goal setting for each course. Skills must be passed by the second attempt and
must be accomplished prior to the end of the module in which the skill is
presented. The final exam for the course cannot be completed if all
competencies are not successfully demonstrated.
Students shall not perform any skill outside the medical
assisting scope of practice. Blood drawing or injections shall not be
performed without a faculty present. Failure to comply with this rule may
result in disciplinary action, up to, and including, probation or dismissal
from the medical assisting program.
Externship/Practicum
The externship/practicum consists 200
hours of unpaid time that the student will work in a medical setting of the practicum
coordinators discretion. The medical sites and preceptors of Medical Assisting
program are to be treated with the upmost courtesy and respect. Students will
adhere to the Medical Assisting program dress code policy during this time.
Students are responsible for own transportation to/from the practicum site.
Communication for tardiness and absences to the clinical site are mandatory and
follow the Medical Assisting attendance policy timeframes. The Medical
Assisting Program Coordinator or Faculty will communicate regularly with
preceptors to determine student progression in the program. Any time missed
will extend the practicum until 200 hours have been completed.
Students shall be objectively evaluated
by the preceptors using a standardized form (see clinical Skills Documentation).
The student is responsible for listing time in and time out, and skills successfully and unsuccessfully
attempted. The preceptor is responsible for verifying time in and out,
evaluating skills performance and writing comments about student performance
and progression.
Directions on all practicum forms are to
be followed. If an area of evaluation is not applicable to the student or the
situation, the area should be marked N/A. An evaluation addendum should be
attached to the evaluation form if space does not permit listing of
information. Completed practicum documentation must be given to the Practicum
Coordinator at the exit interview. Student is accountable for all information
and completion of all practicum paperwork.
For the practicum experience, the student
will be evaluated on the level of competency in: self-motivation, customer
service, empathy, communication, time management, teamwork, respect, patient
advocacy, appearance, and personal hygiene.
Clinical Skills
It is the student’s responsibility to complete all
skills competencies. Students will be held accountable to complete practicum (200hours)
within consecutive weeks at the end of the program. All required clinical
skills must be successfully achieved in order to complete the program.
Under no circumstances is the student to
alter any preceptor information. Falsification of documentation will lead to
disciplinary action, which may include probation and/or immediate dismissal
from the medical assisting program.
LAKE TECHNICAL COLLEGE REQUIREMENTS FOR PROGRAM COMPLETION
– CERTIFICATION
Students must meet the following program
requirements for certification:
·
Meet
minimum TABE recommendation prior to graduation.
·
Successfully
complete all competencies specified in the program State of Florida curriculum
framework.
·
Successfully
complete both the classroom, competency portion and the practicum portion of
the program independent from each other. The minimum satisfactory grade
for each portion is 77 percent.
·
Satisfactory completion of 200 hours of unpaid
practicum/externship.
FOLLOW UP
Lake
Technical College is proud of its graduates and celebrates the next step
graduates take whether it is employment, military or further education. Prior
to completing, students may visit the Career Success Center for assistance with
employability skills such as resume writing. In addition, faculty may provide
students with employment leads. However, it is up to the individual student to
actively pursue employment opportunities. We like to hear how our graduates are
doing and want to celebrate your successes so be sure to communicate with your faculty
any employment, military, or further education you enter. Students are required
to participate in an Exit Interview prior to their last day in their program.
ESSENTIAL TASKS
Health
related occupations are demanding, both physically and emotionally. Before entering a program in the health
field, it is important to review the following tasks which have been
established. Their performance is essential for success in the program.
Physical Requirements |
Mental and Emotional Requirements |
Ability to perform repetitive tasks |
Ability to cope with a high level of stress |
Ability to walk the equivalent of 5 miles per day Ability to reach above shoulder level |
Ability to make fast decisions under high pressure Ability
to cope with the anger/fear/hostility of others |
Ability to interpret audible sounds of distress Ability to project audible verbal communications |
in a calm manner Ability to manage altercations |
at a distance of 4 feet Ability to demonstrate high degree of manual |
Ability
to concentrate Ability
to cope with confrontation |
dexterity |
Ability
to handle multiple priorities in a stressful |
Ability to work with chemicals and detergents Ability to tolerate exposure to dust and/or odors |
situation Ability to assist with problem resolution |
Ability to grip Ability to distinguish colors |
Ability to work alone Ability to demonstrate a high degree patience |
Ability to lift a min of 25 lbs. & max of 100 lbs. |
Ability to adapt to shift work |
Ability to bend a knee |
Ability to work in areas that are close and crowded |
Ability to sit or stand for long periods of time |
|
Ability to perform CPR Ability to audibly hear
sounds with a stethoscope (with a documented disability and reasonable
accommodation may be made with a specially designed stethoscope.) |
|
CLASSROOM, LAB, CLINICAL AND PRACTICUM UNIFORM CODE
Students who attend
Lake Technical College shall dress in a manner appropriate for the job in which
they are receiving training, including any special protective gear and
professional uniforms. All clothing, makeup, and jewelry must be clean, neat,
modest, in good repair, appropriately sized, and be neither distracting nor
offensive.
A uniform identifies you to the public
and medical staff as a Medical Assisting student and presents a professional
appearance. In addition, it prevents the possibility of cross contamination by
separating street clothes from work clothes.
Professionalism is important in health
careers and is reflected in one’s appearance, behavior, and work ethic. The
following rules are in place to prepare students for the professional
healthcare environment.
All
Medical Assisting students will strictly follow the uniform code while
attending classroom, clinical, or practicum. Failure to present a professional
appearance will result in dismissal from the day’s activity and an unexcused
absence. It will also be reflected in
your professional skills grade.
Uniform Code
1.
Program approved polo
shirt: Shall
be worn open at the neck one button from the collar. A long sleeved black
t-shirt/turtleneck may be worn under the polo shirt. Black lab jacket with
knitted cuffs at the wrist or black sweater may be worn with program approved
embroidery. The shirt and lab jacket are to be free of wrinkles.
2.
Black medical uniform
pants: Pants
must be of appropriate length and cannot have flare at bottom. (Cargo pants with
no more than two pockets are allowed)
Jeans are not permitted except for fundraising efforts designated by
lead faculty The pants are to be free of wrinkles
3.
It
is a requirement that both the polo shirt and the uniform pants be clean and neat at all times. You are
representing yourself, your faculty and your school.
4.
Belts (if worn) are to
be black
with a simple, unadorned buckle, maintained in relatively new condition.
5.
Black shoes, Closed-toe and
hard-soled. If ankles are exposed, solid
black socks must be worn, covering ankles. High heels, clogs, platforms,
cowboy boots or high top work boots are unacceptable.
6.
Lake Technical College Student
ID badge must
be worn, above the waist, at all times when on campus and in uniform.
7.
Jewelry: In order to reduce the
risk of infection, jewelry must be limited to a watch, wedding or engagement rings worn on ring finger. Special
rings for right hand on the ring finger will be allowed in the classroom and practicum;
however, only one ring per hand (exception: wedding ring and engagement
ring may be worn together.) The only acceptable body piercing is two small post
earring in each ear, one small hoop, not to exceed ½ “, may be substituted for one post. No other visible piercings of any kind are acceptable. Tongue
piercings must be removed. Ear plugs must be
natural skin tone in color. One thin-chain necklace with adornment no larger than ½” is
permitted. If worn, necklace must be
tucked inside shirt.
8.
Make-up/Eyelashes: Will be conservatively
applied, if worn. Eyelashes are to be natural in
color and, as with nails, artificial eyelashes are prohibited.
9.
Hair will be:
·
A
natural hair color only.
·
Neatly
combed, brushed or styled.
·
Out
of the eyes and restrained with clips or bands that blend with hair color or
Red or Black. No large flowers or large bows.
All hair adornments must be professional.
·
Hair must be worn above the collar and away from the face at all
times when in uniform. The only exception is with special permission of faculty.
·
No Sculpting of hair.
10. Beards and moustaches
must be neatly groomed.
11.
Fingernails: No nail
polish allowed. Nail polish should be completely removed with no residue
visible. Nails should be no longer than end of fingertip. Artificial nails (to
include, but not limited to, gel finish, silk tips, Gelish finish, shellac) are
not permitted.
12.
No offensive odors (i.e.,
body, breath, shampoo, perfume, etc.) are acceptable. Please remember that
strong perfume, hair spray, coffee, cologne, or cigarette smoke may be
offensive to patients and co-workers. These odors could trigger an acute
respiratory episode in patients with respiratory ailments.
13.
Body art: All visible body art (tattoos, Henna, etc.) must be covered
at all times when participating in any program class or clinical activity. The only exception to this is the hands
during class. Because hands are the greatest source for the spread of
infection, tattoos on the hands are not required to be covered, but must not be
offensive in nature. Such tattoos must be covered per practicum sites employee
policy, during practicum at the end of the program.
14.
Equipment: A watch with a second
hand, a black ink pen and a bell and diaphragm stethoscope are required.
All aspects of personal
hygiene, including the individual, uniform and undergarments represent one’s
professional image. Cleanliness and appropriate use of personal hygiene
products are important components of professionalism and are expected of all students.
Any dress code
infractions will be reflected in the professional skills grade.
MEDICAL ASSISTING POLICIES AND PROCEDURES
General Rules for
Students**
1. To protect equipment
and furnishings in the classroom and laboratory areas, only water, in closed,
covered containers, is permitted. No other food or drinks are allowed, unless
specific permission is granted by the faculty. However, under no circumstance may
food or drinks be in the laboratory areas
2.
Students
are to be in proper uniform for any class, lab, clinical, practicum, or other
related school activity unless assigned otherwise. Participation at Morning
Huddle and participation in end of day manager assignments is expected.
3.
All
laboratory equipment should be returned to its proper place after use. Any
broken equipment must be reported to the faculty for repairs.
4. The refrigerator in the
Medical Assisting lab is for specific medications only. No personal food or
drink is permitted to be store there.
5.
Students
will not use electronic devices for personal needs while in classroom. Students
are expected to follow the guidelines of the Telecommunications Policy and not
use electronic devices for personal information while in the classroom, lab
areas, or practicum experiences.
6.
No
student is allowed in the faculty’s office without permission.
7.
Students
are responsible for keeping their individual desk areas policed of trash and in
order. Chairs are to be returned to place at the end of each class.
8. If at any time a
conflict arises, for any reason, during class time or clinical the student is
to avoid a serious confrontation at all costs. Right or wrong, students should
avoid being part of a bad scenario that would have an impact on the program.
Students should report to the faculty or department chairperson immediately and
allow them to disarm the situation.
9.
All
injuries and/or illnesses must be reported immediately to the faculty.
10. Students who become ill
during class must notify the faculty before leaving the classroom. If a student should have to leave for the day
during school hours, the faculty must be notified and student will sign out on
clipboard
11. Lake Tech is a tobacco free institution. The use of tobacco products of
any kind, including
e-cigarettes, is not permitted at any
Lake Tech or externship location.
12. Students will be asked
to leave the classroom, clinical or practicum if there is any reasonable cause
that they are under the influence of drugs or alcohol. Students will be
immediately sent for drug screening in this situation with the cost of testing
being the student’s responsibility. The
advisory council for Medical Assisting states that industry standard mandates
students cannot smell of smoke during classroom and/or practicum.
13. Each student is
expected to behave in a dignified manner at all times – a manner which conforms
to the ethics of the profession and which instills patient confidence in medical
assisting abilities. Irresponsible, unprofessional, or unethical behavior may
result in termination from the program.
Classroom
Rules**
Students
will:
1. Maintain a neat, clean, appropriate
appearance.
· When in
uniform, be dressed according to the dress code.
· Notify faculty
½ hour prior to expected arrival time regarding tardiness or absences.
· Seek
permission and follow procedure to leave early when necessary.
· Return from
breaks and meal times at the specified time.
2.
Respect the rights of others.
· Be
attentive and polite.
· Do not talk
to neighbors thus preventing others from learning.
· Respect the
property of others.
· Be patient
and considerate of others.
· Pay
attention.
· Do not make
fun of others when they ask a question.
· Think
before speaking to avoid misunderstanding.
· Do not talk
while others are talking.
3.
Demonstrate good interpersonal relationships with peers and faculty.
· Exhibit a
congenial and cooperative attitude with others.
· Show
respect for faculty and peers.
· Accept
others for themselves.
4.
Contribute to a learning atmosphere.
· Wait for
recognition before speaking.
· Do not
interrupt class.
· Assist
classmates if able and time is appropriate.
· Contribute
new or pertinent material on topic when appropriate.
· Do reading
or assignments when no lecture or formal class is in progress.
· Maintain
goals that are self-determined at the beginning of each course.
· Practice
procedures and be prepared for requested sign-off on procedures.
· Make good
use of classroom/laboratory time.
5. Take responsibility for own learning.
· Come to
class prepared by bringing pen, pencil, paper, and books.
· Submit work
missed during absence in a timely manner without prompting.
· Complete
reading assignments and participate in class discussions.
· Be
responsible for all assigned books and equipment.
6. Attempt to do the best possible.
· Try to achieve
full potential.
· Make an
effort to answer questions when called upon. The faculty will recognize
students before asking a question.
· Use time
wisely.
· Make an
appointment to see the teacher privately to clarify any unclear material.
7. Respect school and clinical facility/property.
· Always
leave the classroom, laboratory and conference areas neater than found.
· Do not eat,
drink, or smoke except in designated areas.
· Do not
deface property of others.
· Be proud of
your school and remember to be an ambassador to the public, refrain from
negative remarks on social media.
Practicum Rules**
1.
Students
are to abide by the policies and procedures of Lake Technical College and the
facilities utilized by the Medical Assisting Program for practicum. Any student
not in compliance with the set guidelines may be asked by the practicum
coordinator/faculty to leave the practicum facility. The student will not be
allowed to return to that practicum site. The faculty will notify the HSE
Department Chair who will schedule a SIT meeting with the student.
2.
Students
will observe patient care activities and assist only as directed by the practicum
coordinator/faculty or preceptor in charge. Students will perform only patient
care that has been covered and completed in his/her present program.
3.
Remember
to protect patient privacy and confidential information. What you hear and see
is not for general discussion. Any violation of this policy will be considered
a serious breach of professional ethics. A Confidentiality Statement with each
student's signature is kept on file.
4.
Students
will attend practicum according to the practicum schedule. The practicum
coordinator will do all scheduling. If there is a scheduling conflict, you must
contact the practicum coordinator, who will discuss issues with the HSE Chair.
During the practicum schedule, students will notify the practicum coordinator
when they have arrived at practicum site and when they leave for the day. Time
sheets will be faxed to the HSE office at the end of each scheduled week.
5.
Students
are authorized to be at the practicum sites only for scheduled times. Please do
not arrive early or stay late unless permitted to do so in order to complete
patient care. IF AN INCIDENT OCCURS WHILE AT A PRACTICUM SITE, THE PRACTICUM COORDINATOR
MUST BE CONTACTED IMMEDIATELY.
6.
Unauthorized
hours or shifts at a practicum site are not allowed. Hours for students
attending any practicum site (including scheduled dates but not scheduled
sites) without prior approval from the Practicum Coordinator/Faculty will not
be counted toward clinical hours and such incidents will be reported to the HSE
Department Chair.
7.
Students
are expected to utilize their time productively (i.e., no cell phone use, no
watching television, no sleeping, etc.) Students are expected to study or
practice with equipment in order to maximize practicum experience.
8.
Any
student not in a proper, professional, maintained uniform will be sent home and
he/she will have to reschedule the missed hours.
9.
The
student is responsible for providing protective eyewear whether in- or outdoor.
Proper and appropriate personal protective equipment shall be worn during all
skills activities.
10.
Certain
records must be maintained in order to document clinical experiences and skill performance
at the practicum site. It is the
responsibility of the student to adequately and accurately maintain these records.
11.
Additional
policies and regulations may be established by the school, or by the Medical
Assisting Program Faculty, or the HSE Department Chair during the course of the
program. After due and proper notification, students will be expected to comply
fully with all regulations.
**
Violation of any of the above may result in disciplinary action up to and
including dismissal from the program.
REASONS FOR DISMISSAL FROM PROGRAM
1.
Unsatisfactory
academic, lab or practicum work.
2. Demonstration of unsafe
performance and poor professional judgment in the practicum area such as, but
not limited to, endangering a patient's safety by:
a. Violating standard safety
practices in the care of patients.
b. Delaying care that is
within the student’s realm of ability and/or knowledge.
c. Performing skills or
procedures beyond the realm of the student's ability and/or knowledge.
3.
Being
found in any restricted or unauthorized area.
4. Unethical conduct such
as fraud, drug abuse, alcohol abuse, breach of confidentiality (HIPAA
violation); inappropriate student/patient interaction or interpersonal
relation; or aggressive or dishonest behavior to any school or practicum site
staff member, physician, patient, or other student, defined as follows:
a. Aggressive behavior is
defined as a forceful, self-assertive action or attitude that is expressed
physically, verbally, or symbolically and is manifested by abusive or
destructive acts towards oneself or others.
b. Dishonest behavior is
defined as an untruthful, untrustworthy or unreliable action.
5.
Cheating
in any manner.
6. Withdrawal from
practicum clinical site or participating agency as the result of due process
proceedings based upon a written request from the agency that the student be
withdrawn.
7.
Violations
of the attendance policy.
8.
Failure
to satisfy identified probationary requirements within the stated time.
9.
Failure
to comply with requirements as stated in the Master Plan of Instruction.
DESCRIPTION OF THE PROFESSION
JOB DESCRIPTION
Main
Function
Medical assistants work in doctors'
offices and in various health care settings under the supervision of a doctor
or office manager. Medical assistants who work in smaller facilities often act
as generalists, engaging in a wide range of functions from patient care to
administrative duties. Those who work in larger facilities may focus on one or
two specific duties.
Duties and Responsibilities
Administrative
duties
Medical assistants handle important clerical tasks that enable
facilities to operate efficiently. They perform bookkeeping, check patients in
and out, collect insurance information, complete insurance paperwork and
maintain patient medical records. When dealing with patient records, medical
assistants must ensure that the information remains confidential at all times.
Medical assistants answer phones, receive and direct incoming patients and
schedule patient appointments. They also participate in coordinating
prescription drug refills with pharmacies and in scheduling doctor-ordered lab
work. Medical assistants also monitor facility supply and equipment levels.
Patient Care
Medical assistants often aid the treating doctor in direct patient
care. When involved in patient care, medical assistants may record patient
medical histories, check vital signs, draw blood and prepare patients to
undergo exams or procedures. Some medical assistants will even aid the doctor
in performing a medical exam or procedure. Medical assistants may also be
permitted to prepare and administer certain shots and medications to patients.
Patient Instruction
In addition to working with
doctors to administer hands-on patient care, medical assistants often
participate in educating and instructing the patients. Medical assistants will
provide patients with important information regarding recommended diets,
medication instructions, treatments and procedures. Medical assistants may also
answer patient questions, explain any potential risks or provide a patient with
comfort and reassurance.
Facility
Maintenance
Many medical facilities
require medical assistants to participate in the general maintenance and
appearance of the facility. Medical assistants will prepare examination rooms
for patients, making sure that the rooms are clean and properly stocked with
the necessary equipment and supplies. Medical assistants are responsible for
gathering and properly disposing of lab specimens and contaminated items.
Medical assistants may also be required to ensure that all instruments are
properly sterilized.
PLAN OF INSTRUCTIONAL PRACTICES
Teaching
Methods
Certain portions of the Medical
Assisting Program are web-based. Pre- and post-testing, demonstration,
discussion, required reading and written assignments, oral reports, role
playing, unit examinations, skill practice, self-directed learning activity
packages and clinical practicum experiences are some teaching methods utilized
in this program.
Online
Access
Technology
is an integral part of our daily lives. From smart phones to electronic
tablets, these devices are becoming items that many cannot function
without. In addition, the Internet is changing the way education is
delivered. Lake Technical College strives to ensure that our students are
able to compete in this technology driven world. With this in mind, it is
recommended that students have an online presence and access to the
internet.
It
is also important that students have an email address that they check on a
regular basis. A lot of information may come to you through your email,
so it is important that you check it regularly. If you do not have an
email address, there are numerous services that provide FREE email
addresses. Please make sure your faculty have a current, working email
address for you. See your faculty for more information.
Social
Media
The
advent of social media has created a world-wide communication medium for persons
of all ages. While extremely popular, these websites have also created their
own set of “not-so-popular” problems such as cyber-stalking, identity theft,
cyber-bullying, cyber-cheating (posting of exam, or other course material), and
a host of other nebulous challenges that users may face. Another reality
associated with social media is its far-reaching consequences for those who
share posts that may be seen by others as inappropriate.
Potential
employers, current employers, civic, or educational organizations you may be
associated with, and many others are looking at social media sites for
information that may tell them things about an individual. Students should also
be cautioned on how private their social media content really is – despite the
settings on an account. All social media
sites are potentially vulnerable. A
simple search of how to view pages that are set as “private” for a popular
social media website yielded numerous responses for ways to view the content.
Everything from blogs to online videos offer to explain how to accomplish this
task.
Students
in all programs need to be cognizant of the fact that most professions rely on
great moral character. It is recommended that when using social media, assume
that all posts will be seen/read by everyone with access to the internet.
Methods
of Teaching Safety
A basic outline of safety standards and
practices is covered along with continuous implementation of safety principles.
The student demonstrates skills in the lab environment and must meet competency
standards prior to performance in the clinical setting.
Evaluation
Cognitive, psychomotor, and affective
performance, class and lab competency, required written assignments and
performance of objectives during practicum are included in a student’s
evaluation.
Externship/Practicum
Students will receive 200 unpaid externship/practicum
hours under the direct supervision of their preceptor and/or faculty.
MEDICAL ASSISTING COURSE INFORMATION
Time
Allotted
1300 hours
Program Director/Faculty: Stephanie
Singleton, AS, CCMA, CCPT
Kathy Perfumo, RN, MBA
Practicum Coordinator: Beth L. Thornton,
CMA (AAMA) MSN, RN
Schedule
This program offers students flexibility
to learn course material and complete assignments at their individual pace
under the direct supervision and monitoring of the faculty in a cohesive
learning environment. The student’s learning experience will be enriched through
discussion and peer interaction with other class members. This interaction is a
primary component of any educational experience.
Courses for Medical Assisting
Health Core...................................................... 90
Hours
Introduction to Medical
Assisting....................... 250
Hours
Medical Office
Procedures................................. 75
Hours
Phlebotomist, MA.............................................. 75
Hours
EKG Aide, MA.................................................. 75
Hours
Clinical Assisting............................................. 230
Hours
Pharmacology for Medical Assisting.................... 90 Hours
Laboratory Procedures..................................... 125
Hours
Administrative Office Procedures........................ 90 Hours
Practicum....................................................... 200
Hours
Total 1300 Hours
Laboratory – Classroom practice
Practicum – Various clinical
settings
Tuition **
Registration Fee**
Lab Fee**
Accident insurance (See
insurance)
Criminal background
check
Complete drug
screening (prior to practicum)
Physical with
two step TB test
MMR X2
Varicella X2
Current tetanus
Hepatitis B or
declination
Flu shot during flu
season
Approved polo shirt
Approved Jacket
Black Pants
Black shoes
Watch with second hand
Course Textbooks and
Workbook
Electronic device
**Current tuition and fee information is available from the
Admissions Office.
The
textbooks and the use of the web-based course in class are imperative to
success. Students will have three weeks from the beginning of Healthcare Core
to obtain the Medical Assisting textbooks, workbooks, and online access.
Failure to do so will jeopardize the student’s standing in the program, as they
will be unable to keep up with course content, and possibly require the student
to have a SIT meeting at which time he/she will enter into a behavior contract
with the possibility of being withdrawn from the program.
Bonewit-West
K, Hunt, SA, Applegate, E: Today’s Medical Assistant: Clinical and
Administrative Procedures, 3 rd Edition, 2016, St Louis, Saunders
Bonewit-West
K, Hunt, SA, Applegate, E: Study Guide for Today’s Medical Assistant: Clinical
and Administrative Procedures 3rd Edition, 2016 St Louis, Saunders
Chabner,
Davi-Ellen: The Language of Medicine, 11th Edition, 2017 St. Louis
Saunders
Pepper, J.: The Simulated Administrative Medical Office/Sim Chart,
Philadelphia, 2015
Holmes
Barbier, Deborah: Elsevier's Medical Assisting Exam Review 5th
Edition 2018, St. Louis
Optional Textbooks
Brassington,
C, Goretti, C, MA Notes, Medical
Assistant’s Pocket Guide Philadelphia, F.A. Davis
Hardy,
K.: Medical Assistant Exam Success,
Philadelphia, 2011
Faculty Information
Stephanie
Singleton, x1870
Office hours:
On
campus Monday-Thursday 8:00am to 4:30pm, Friday 8:00am to 11:30am, (Holidays
excluded)
Health Science
Department Chair
Kathy
Perfumo, RN, MBA Ext 1843
PROGRAM OBJECTIVES
2018 – 2019
Florida Department of Education
Curriculum Framework
Program Title: Medical
Assisting
Program Type: Career
Preparatory
Career Cluster: Health
Science
PSAV |
|
Program Number |
H170515 |
CIP Number |
0351080102 |
Grade Level |
30,
31 |
Standard Length |
1300
hours |
Teacher Certification |
Refer to the Program Structure section. |
CTSO |
HOSA:
Future Health Professionals |
SOC Codes (all
applicable) |
31-9092 Medical
Assistants 31-9099 Healthcare
Support Workers, All Other 43-4171 Receptionists
and Information Clerks 31-9097 Phlebotomists |
CTE Program Resources
|
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml |
Basic Skills Level |
Mathematics: 10 Language: 10 Reading: 10 |
Purpose
This
program offers a sequence of courses that provides coherent and rigorous
content aligned with challenging academic standards and relevant technical
knowledge and skills needed to prepare for further education and careers in the
Health Science career cluster; provides technical skill proficiency, and
includes competency-based applied learning that contributes to the academic
knowledge, higher-order reasoning and problem-solving skills, work attitudes,
general employability skills, technical skills, and occupation-specific skills,
and knowledge of all aspects of Health Science career cluster.
This
program is designed to prepare students for employment as medical assistants
SOC 31-9092.
The
content includes but is not limited to communication, transcultural
communication in healthcare, interpersonal skills, legal and ethical
responsibilities, health-illness concepts, administrative and clinical duties,
emergency procedures including CPR and first aid, emergency preparedness,
safety and security procedures, medical terminology, anatomy and physiology,
and employability skills.
Additional Information
relevant to this Career and Technical Education (CTE) program is provided at
the end of this document.
Program Structure
This
program is a planned sequence of instruction consisting of 5 occupational
completion points.
This
program is comprised of courses which have been assigned course numbers in the
SCNS (Statewide Course Numbering System) in accordance with Section 1007.24
(1), F.S. Career and Technical credit
shall be awarded to the student on a transcript in accordance with Section
1001.44(3)(b), F.S.
To
teach the courses listed below, instructors must hold at least one of the
teacher certifications indicated for that course.
The
following table illustrates the postsecondary program structure:
OCP |
Course Number |
Course Title |
Teacher Certification |
Length |
SOC Code |
A |
HSC0003 |
Basic Healthcare Worker |
MED ASST 7G LAB TECH @7 7G REG NURSE 7 G PRAC NURSE @7 %7%G ( Must be a Registered Nurse) TEC MED !7 G |
90 hours |
31-9099 |
B |
MEA0002 |
Introduction to Medical Assisting |
MED ASST 7G LAB TECH @7 7G REG NURSE 7 G BUS ED 1@2 VOE @7 STENOG @4 SECRETAR 7 G CLERICAL @7 7G PRAC NURSE @7 %7%G ( Must be a Registered Nurse) TEC MED !7 G |
250 hours |
31-9092 |
MEA0501 |
Medical Office Procedures |
75 hours |
43-4171 |
||
C |
MEA0521 |
Phlebotomist, MA |
MED ASST 7G LAB TECH @7 7G REG NURSE 7 G PRAC NURSE @7 %7%G ( Must be a Registered Nurse) TEC MED !7 G |
75 hours |
31-9097 |
D |
MEA0543 |
EKG Aide, MA |
75 hours |
31-9099 |
|
E |
MEA0581 |
Clinical Assisting |
230 hours |
31-9092 |
|
MEA0530 |
Pharmacology for Medical Assisting |
90 hours |
|||
MEA0573 |
Laboratory Procedures |
125 hours |
|||
MEA0506 |
Administrative Office Procedures |
90 hours |
|||
MEA0942 |
Practicum Experience |
200 Hours |
Common Career
Technical Core – Career Ready Practices
Career Ready Practices describe the career-ready skills that educators
should seek to develop in their students.
These practices are not exclusive to a Career Pathway, program of study,
discipline or level of education. Career
Ready Practices should be taught and reinforced in all career exploration and
preparation programs with increasingly higher levels of complexity and
expectation as a student advances through a program of study.
1. Act as a responsible and contributing citizen and employee.
2. Apply appropriate academic and technical skills.
3. Attend to personal health and financial well-being.
4. Communicate clearly, effectively and with reason.
5. Consider the environmental, social and economic impacts of decisions.
6. Demonstrate creativity and innovation.
7. Employ valid and reliable research strategies.
8. Utilize critical thinking to make sense of problems and persevere in
solving them.
9. Model integrity, ethical leadership and effective management.
10. Plan education and career path aligned to personal goals.
11. Use technology to enhance productivity.
12. Work productively in teams while using cultural/global competence.
Standards
After successfully
completing this program, the student will be able to perform the following:
01.0
Demonstrate knowledge of the healthcare delivery system
and health occupations.
02.0
Demonstrate the ability to communicate and use
interpersonal skills effectively.
03.0
Demonstrate legal and ethical responsibilities.
04.0
Demonstrate an understanding of and apply wellness and
disease concepts.
05.0
Recognize and practice safety and security procedures.
06.0
Recognize and respond to emergency situations.
07.0
Recognize and practice infection control procedures.
08.0
Demonstrate an understanding of information technology
applications in healthcare.
09.0
Demonstrate employability skills.
10.0
Demonstrate knowledge of blood borne diseases, including
HIV/AIDS.
11.0
Apply basic math and science skills.
12.0
Demonstrate communication skills used by medical
assistants.
13.0
Demonstrate knowledge of legal and ethical
responsibilities for medical assistants.
14.0
Demonstrate an understanding of anatomy and physiology
concepts in both illness and wellness states.
15.0
Demonstrate basic clerical/medical office duties.
16.0
Demonstrate accepted professional, communication, and
interpersonal skills.
17.0
Discuss phlebotomy in relation to the health care
setting.
18.0
Identify the anatomic structure and function of body
systems in relation to services performed by a phlebotomist.
19.0
Recognize and identify collection reagents supplies,
equipment and interfering chemical substances.
20.0
Demonstrate skills and knowledge necessary to perform
phlebotomy.
21.0
Practice infection control following standard
precautions.
22.0
Practice accepted procedures of transporting, accessioning
and processing specimens.
23.0
Practice quality assurance and safety.
24.0
Describe the role of a medical assistant with
intravenous therapy in oncology and dialysis.
25.0
Describe the cardiovascular system.
26.0
Identify legal and ethical responsibilities of an EKG
aide.
27.0
Perform patient care techniques in the health care
facility.
28.0
Demonstrate knowledge of, apply and use medical
instrumentation modalities.
29.0
Demonstrate basic office examination procedures.
30.0
Demonstrate knowledge of the fundamentals of microbial control
and use aseptic techniques.
31.0
Demonstrate minor treatments.
32.0
Demonstrate knowledge of basic diagnostic medical
assisting procedures.
33.0
Demonstrate basic X-Ray procedures.
34.0
Demonstrate knowledge of pharmaceutical principles and
administer medications.
35.0
Perform CLIA-waived diagnostic clinical laboratory
procedures.
36.0
Demonstrate awareness of clinical microscopy techniques
and procedures that may be performed in CLIA-exempt laboratories under
physician supervision.
37.0
Demonstrate knowledge of emergency preparedness and
protective practices.
38.0
Perform administrative office duties.
39.0
Perform administrative and general skills.
40.0
Perform clinical and general skills.
41.0
Display professional work habits integral to medical
assisting.