Phlebotomy
INTRODUCTION
Welcome to Lake
Technical College Health Science Education Department and the Phlebotomy
program. Your future holds for you a rewarding and challenging health career!
The Master
Plan of Instruction has been prepared to help you in orientation to the school
and becoming familiar with the requirements of the Phlebotomy program. We will
do everything in our power to make this educational experience both pleasant
and profitable. We believe that faculty and students have reciprocal rights and
duties in the educational process. We will strive to instruct, motivate, demonstrate,
guide, and encourage the student, and facilitate learning; and we believe the
student must desire and seek knowledge, display professional behavior, and
demonstrate initiative by participating in his/her own learning and demonstrate
understanding by giving a high quality of client care.
HEALTH SCIENCE EDUCATION MISSION
The mission of the Health Science Education Department at Lake Technical College is to prepare
students to meet the health care needs of a growing and diverse population,
while serving as productive members of our local, state, national, and
international communities.
PHLEBOTOMY PHILOSOPHY STATEMENT
We believe
the phlebotomist holds a responsible position in the health industry. In order
to become competent in this role, instruction must contain theory, lab, and clinical
experiences.
We believe
the curriculum must have a unified and organized pattern. The educational
experiences should be meaningful and build from simple to complex and should
provide opportunities to apply new learning directly to real life
situations.
We believe
that continuous evaluation of a student’s progress is necessary in measuring
the effectiveness of instruction and in achieving the stated objectives of the
program.
We believe
that individuals who meet the legal requirements of the state and who show an
interest and aptitude for phlebotomy, together with potential for career success
and satisfaction, should be accepted into this program.
We believe
that phlebotomy education is an ongoing process that must continue after
completion of the program to keep the practitioner accountable for, and alert
to, current trends and practices and to develop leadership potential to enable
the practitioner to become an active and guiding force within the field.
The Health
Science Education’s admission policy requires that applicants must be at least
18 years of age for Phlebotomy and be academically, physically, and emotionally
capable of meeting the demands of the program chosen. Applicants make initial application through
the Admissions Office.
The Phlebotomy
program has the following minimum admission requirements. Students must:
1.
Complete a Lake Technical College application.
2.
Be at least 18 years of age.
3.
Meet the definition of Good Moral Character and be able to perform
the Essential Physical and Emotional requirements
4.
For students interested in participating in a
clinical rotation at the Lake County Jail or enrolling in the Capstone course
at the end of Phlebotomy, the following must also be completed.
5.
Submit
proof of a negative two-step Tuberculin test and/or chest x-ray (within one
year’s time) and influenza. The flu vaccine is required during flu season
(October 1 to March 31).
6. Be up to date on all
vaccines.
7. Have a negative drug
screen (to be conducted) prior to attending any clinical rotation.
8. Have a criminal
background report without any felonies Results to be received by LTC).
9. Show proof of accident insurance.
ESSENTIAL TASKS
Health
related occupations are demanding, both physically and emotionally. Before entering a program in the health
field, it is important to review the following tasks which have been established. Their performance is essential for success in
the program.
Physical Requirements |
Mental and Emotional Requirements |
Ability to perform repetitive
tasks |
Ability to cope with a high
level of stress |
Ability to walk the equivalent
of 5 miles per day |
Ability to make fast decisions
under high pressure |
Ability to project audible
verbal communications at a distance of 4 feet |
Ability to cope with the
anger/fear/hostility of others in a calm manner |
Ability to reach above
shoulder level |
Ability to manage altercations |
Ability to interpret audible
sounds of distress |
Ability to concentrate |
Ability to demonstrate high
degree of manual dexterity |
Ability to cope with
confrontation |
Ability to work with chemicals
and detergents |
Ability to handle multiple
priorities in a stressful situation |
Ability to tolerate exposure
to dust and/or odors |
Ability to assist with problem
resolution |
Ability to adapt to shift work |
Ability to work alone |
Ability to grip |
Ability to demonstrate high
degree of patience |
Ability to distinguish colors |
Ability to adapt to shift work |
Ability to lift a minimum of
25 pounds and a maximum of 100 pounds |
Ability to work in areas that
are close and crowded |
Ability to bend a knee |
|
Ability to sit or stand for
long periods |
|
Ability to perform CPR |
|
MORAL CHARACTER
Healthcare providers meet the standards of moral character. A history of the following offenses will disqualify
a person from employment as a phlebotomist.
Murder |
Incest |
Manslaughter |
Arson |
Kidnapping |
Prostitution |
Obscene
literature |
Assault
to a minor |
Sexual
battery |
Vehicular
homicide |
Lewd and
lascivious behavior |
Lewd and
indecent exposure |
Child
abuse/aggravated child abuse |
Aggravated
Assault |
Abuse/neglect
of disabled adult or elderly |
Exploitation
of disabled adult or elderly |
False
Imprisonment |
Sexual
performance by a child |
Negligent
treatment of children |
Killing
of unborn child by injury to mother |
Fraudulent
sale of controlled substance Prohibited
acts of a person in familiar or custodial authority on a child |
Theft,
robbery and related crimes if the offense is a felony Relating
to drug abuse prevention and control, if offense was a felony or if other
person involved was a minor |
|
|
BACKGROUND SCREENING - DRUG TESTING
The Agency
for Health Care Administration (ACHA) requires all employees whose
responsibilities may require them to provide personal care or services to
residents/patients or have access to their living area or personal property to
undergo a background screening. A
student whose background screening reveals prior arrest incidents may be
counseled regarding potential employment opportunities as well as the ability
to complete the training program at LTC.
A level two criminal
background check, with fingerprinting, must
be completed prior to the clinical experience. A conviction,
regardless of adjudication, a plea of guilty to; or a plea of nolo contendere
to a felony offense constitutes a conviction and prohibits enrollment in the
program.
If at any time during the program you are
arrested, you must notify the Health Science Education (HSE) Department
Chairperson within 72 hours of arrest. A conviction of; a plea
of guilty to; or a plea of nolo contendere to an offense would require a
meeting with the HSE Department Chairperson to discuss continuing in the
program. Failure to disclose this information in a timely manner may also lead
to dismissal from the program.
The
healthcare profession recognizes that substance abuse among its members is a
serious problem that may compromise the ability of the abuser and jeopardize
the safety of patients entrusted to their care.
The College, in its effort to maintain high standards of education and
clinical practice and to comply with requirements mandated by cooperating
clinical facilities, has implemented a drug-testing program. The purpose of the drug testing is to
identify students who may be chemically impaired and unable to perform expected
duties causing concern for the health and safety of the student and/or those
under his/her care. If at any time during
a pre-clinical screening, random screening or reasonable cause screening, a
student refuses to be tested, the student will be withdrawn from the
program. If at any time the student’s
drug test is positive and has not been medically approved, the student will be
withdrawn from the program.
INSURANCE
As a
clinical requirement, students must show proof of accident insurance. Any student who does not have proof of
private health care insurance coverage may purchase the school accident
insurance through Lake County Schools to fulfill this requirement. This insurance is provided at a very
reasonable cost and provides coverage during school hours. Information regarding purchase of school
accident insurance may be obtained from the College’s Admission Office or
through the online "New Student Orientation".
ACCOMMODATIONS
Federal and state legislation requires the provision of
accommodations for students with disabilities as identified on the secondary
student’s IEP or 504 plan or postsecondary student’s accommodations plan to
meet individual needs to ensure equal access. Postsecondary students with
disabilities must self-identify, present documentation, request accommodations
if needed, and develop a plan with their postsecondary provider.
Students desiring
accommodations or updates to their accommodations are encouraged to
self-identify as early in the program as possible. In order to receive
disability accommodations, students must self-disclose the disability to the
Students with Disabilities Coordinator and provide documentation that clearly
shows evidence of a disability and applicable accommodations. The Students with
Disabilities Coordinator will schedule a meeting with the student and faculty
to discuss the documented disability and applicable accommodations.
Accommodations received
in postsecondary education may differ from those received in secondary
education. Accommodations change the way the student is instructed. Students
with disabilities may need accommodations in such areas as instructional
methods and materials, assignments, assessments, time demands, schedules,
learning environment, assistive technology and special communication systems.
Documentation of the accommodation requested and provided is maintained in a
confidential file.
TUITION
Tuition is charged for adult students at a rate
established by the State legislature. Current fee information is available in
the Admissions Office. Tuition is waived for eligible high school dual-enrolled
students. Tuition is due prior to the first day of each semester based on
the Lake Technical College payment calendar. Failure to pay all fees due at the
time class begins will result in not being able to attend class and/or clinical
if applicable.
PERFORMANCE STANDARDS
Phlebotomy
involves the provision of direct care of individuals and is characterized by
the application of verified knowledge in the skillful performance of Phlebotomy
functions. Phlebotomy is a practiced discipline with cognitive, sensory,
affective, and psychomotor performance requirements. Based on these
requirements, a list of Core Performance Standards has been developed.
Critical Thinking |
Critical thinking ability sufficient
for clinical judgment |
Interpersonal |
Interpersonal abilities sufficient to
interact with individuals, families, and groups from a variety of social,
emotional, cultural, and intellectual backgrounds |
Communication |
Communication abilities sufficient for
interaction with others in verbal and written form |
Mobility |
Physical abilities sufficient to move
from room to room, maneuver in small spaces, |
Motor Skills |
Gross and fine motor abilities
sufficient to provide safe and effective care |
Hearing |
Auditory ability sufficient to monitor
and assess health needs |
Visual |
Visual ability sufficient for
observation and assessment necessary in care |
Tactile |
Tactile ability sufficient for
physical assessment |
Students
unable to demonstrate the Core Performance Standards must notify the HSE
Department Chair by the end of the first class day to inquire about the
provision of reasonable accommodations.
ATTENDANCE
POLICY
In
an effort to develop appropriate work ethics, Lake Technical College students
are expected to attend all class sessions. As is expected in the workplace,
when it is necessary to be absent due to illness or emergency situations, all
students are to notify the faculty on or before the date of absence.
A student who is absent for six (6) consecutive
class sessions will be withdrawn from enrollment in his/her program. A student
withdrawn for absenteeism must petition administration to return. A student
having medical documentation or documentation of an extenuating circumstance
does not need to petition to return. Students exhibiting a pattern of
consecutive absences less than six days will be subject to dismissal as
determined by a School Intervention Team.
Campus attendance is kept via a computerized
system. It is the responsibility of the
student to log in and out in order to receive credit for class time. This
allows the school to keep accurate attendance records for the actual number of
hours and minutes attended. Faculty are not expected to manually enter student
attendance. Only one override is permitted for failure to log in or out.
Therefore, failure of a student to log in and out may result in a documented
absence. Logging in or out for another student or having another student log in
or out is unacceptable behavior and may result in dismissal.
Only regularly scheduled class hours will be
reported for attendance. Make-up time will not be accepted except as approved
by the Executive Director of Lake Technical College.
Students in non-licensure programs must have
achieved a minimum of 80% attendance at the end of each quarter. Students not
having met this requirement will be formally notified that continued absences
will pose a threat to grades and program enrollment. School Intervention Team
meetings will be held as necessary to attempt to alleviate issues resulting in
excessive absences and to counsel the student of possible alternatives and
consequences. Students who miss more than 20% of their program will not be
allowed to re-enroll the next semester and must wait until the following
enrollment period to re-register. Only regularly scheduled class hours will be
reported for attendance.
Notification of Absences
Attendance
is very important in the Phlebotomy program. A student who finds it necessary to be absent due to illness or
emergency situations MUST notify the
faculty prior to or within one (1) hour of the state of class that day. When a student finds it necessary to leave
school early they must notify the faculty.
Failure of
notification will result in:
1.
a verbal reprimand at the first no-call, no-show.
2.
a written reprimand for the second no-call, no-show.
3.
a School Intervention Team (SIT) meeting for the third no-call,
no-show.
If a test
is not taken at the regularly scheduled time, the student will lose 5 points
off his/her grade on that test.
Regularly scheduled means the original time and date that a test is
scheduled. Any Student who enters the
classroom after any of the testing students leave the classroom will be
considered as missing the regularly scheduled time and be subject to the 5
point penalty.
Excessive Absences
Any student
whose absences exceed 10% will be placed on PROBATION. The purpose of probation is to formally
notify and appropriately document an existing condition that is jeopardizing
the ability of a student to successfully complete the Phlebotomy program.
Excessive absences may jeopardize enrollment in the class
Probationary
status will terminate when the terms of the contract have been satisfied or
when the number of hours absent does not exceed the cumulative 10% of the hours
to that point in the program.
Students on
probation for excessive absences may continue in the program only as long as
they are making satisfactory progress in the theory and clinical areas, and the
excessive absences are due to extenuating circumstances such as
hospitalization, emergency surgery, or extreme personal hardship.
Excessive absences will impact the professional skills grade or may result in
withdrawal from the program.
Tardiness
Students are expected to be in their seats
promptly at the start of class, after break, and after lunch. Students must
notify the faculty of any expected tardiness and of an expected arrival
time.
CLASS SCHEDULE
During the
Core portion of the curriculum, classes are held three evenings per week,
Tuesday, Wednesday and Thursday from 5:00 pm to 9:30 pm. For the final 75 hours
of the curriculum (phlebotomy specific content) students attend classes from 5:00
p.m. to 9:30 p.m. Tuesday and Thursday with a 30-minute lunch period. This
provides four (4) hours a day of instruction for two (2) days a week.
GRADING PROCEDURE
Lake Technical College is a
postsecondary institution designed to provide trained individuals to industry. The
grading scale for the Phlebotomy program reflects industry standards as
recommended by the advisory committee and approved by the administration of
Lake Technical College. The approved postsecondary program grading requirements
must be met if the student is to receive a certificate.
Phlebotomy Grading Scale
93 – 100 Outstanding Progress
87 – 92 Above Average Progress
80 – 86 Average Progress
< 77 Failing
Grades are
based on three (3) criteria: Skills,
Knowledge, and Professional Skills and students must receive a passing grade
for each individual area. Each area
counts as one-third (1/3) of the final grade for the grading period. A student must maintain
a 77% average for each course/system/unit didactically and in each Occupational
Completion point regarding skills and professional skills.
Missed Tests:
·
If a test is not taken at the time the test begins, 5 points are deducted. If a test is not taken on the same day of the
scheduled test, 10 points are deducted. Based on documentation of extenuating
circumstances, the department chair may waive this penalty.
·
Appointments for missed tests must be scheduled
with the Faculty on the first day back to class/clinical.
·
The missed test must be taken as soon as an
appointment is available with the. Failure to contact the Faculty Health
Sciences office on the day of the student’s return may result in zero grade.
·
Missed tests must be taken within 5 scheduled
school days (classroom and clinical).
Failure to show to take the missed test will result in a zero grade. Any
exceptions must be approved by the Department Chair.
·
Missed tests cannot be taken during scheduled
class/clinical time.
·
Tests scheduled on the day of the student’s
return must be taken at the time scheduled.
A student cannot delay taking the scheduled test because he/she missed a
previous test.
KNOWLEDGE (33 1/3% of the grade)
The
Knowledge grade is composed of written exams and assignments. An average grade
of 77% or higher is required for successful completion of each course. Failure of a unit of instruction will result
in withdrawal from the program. Delay in
meeting graded deadlines will result in loss of points per grade. A minimum overall KNOWLEDGE average of 77%
per unit is required to successfully complete the Phlebotomy program.
PROFESSIONAL SKILLS (33 1/3% of the
grade)
The Professional
Skills grade is based on the attributes listed below. The professional skills
grade is based on established criteria and reviewed with each student at the
end of each grading period. A midway evaluation may be done by the faculty if
problems are identified and formal evaluation deemed necessary. A minimum PROFESSIONAL
SKILLS grade of 77% per grading course is required to successfully complete the
Phlebotomy program.
Professional Skills
Effective
professional skills are the cornerstone to successful employment. Students are expected to demonstrate
productive professional skills during all phases of enrollment. Faculty will
work with students who need assistance in this area to improve the overall
possibility for successful employment.
Attendance: Attends
class for all scheduled hours assigned, arrives/leaves on time, contribute to
class discussion and is actively involved in all activities.
Character:
Displays academic integrity (inclusive of not committing plagiarism),
trustworthiness, dependability, reliability, self-discipline, and
self-responsibility.
Teamwork:
Respects the rights of others; is a team worker; is cooperative; ensures
confidentiality in all classroom, clinical and other matters; demonstrates
professional behavior in interactions with peers, preceptors, and faculty.
Appearance:
Displays appropriate dress, grooming, hygiene, and wears full regulation
uniform of the day.
Attitude:
Displays a willingness to cooperate and accept constructive criticism; sets
realistic expectations; approaches assignments with interest and initiative.
Productivity:
Follows safety practices; conserves materials and supplies; maintains
equipment; stays on task and utilizes time constructively; demonstrates
proactive leaning through involvement in activities and contributions to class
discussions.
Organization:
Manifests skill in prioritizing and management of time and stress; demonstrates
flexibility in handling change; completes assignments on time; uses work time
appropriately.
Communication: Contacts faculty to report concerns; notifies
faculty of tardy/absence one hour before start of class; seeks clarification
and understanding through appropriate, pertinent questions.
Leadership: Displays leadership
skills; appropriately handles conflict and concerns; demonstrates
problem-solving capability; maintains appropriate relationships with
supervisors/faculty and peers; follows the chain of command.
Respect: Deals appropriately with
cultural/racial diversity; does not engage in harassment of any kind to include
but not limited to verbal, nonverbal, and written; addresses faculty and peers
in appropriate tone and with appropriate language to include but not limited to
electronic (email, text, etc.) communications.
SKILLS (33 1/3% of the grade)
The Skills
grade results from performance in the clinical. Clinical skills must be
demonstrated and passed during the grading period in which the skill was
introduced. A minimum SKILLS grade of 77% per grading course is required to
successfully complete the Phlebotomy program.
Failure in any of the above three areas will result in withdrawal
from the program.
Program Progress
Students
are required to complete the program of training within the hours allotted by
the State of
If a student does not
show satisfactory academic progress, the student will be referred to the Student
Success Counselor, and if necessary, to the HSE Department Chair for further
intervention and assistance.
REASONS FOR WITHDRAWAL
The school
reserves the right to withdraw a student from the Phlebotomy programs for any
of the following reasons:
1.
Unsatisfactory performance
2.
Disruptive conduct and/or aggressive behavior
3.
Academic misconduct
(cheating)
4.
Unethical conduct (i.e., drug or alcohol abuse, breach of
confidentiality)
5.
Endangering a patient or jeopardizing their safety
6.
Excessive absences
7.
Failure to comply with requirements as stated in the Master Plan
of Instruction
The final
decision for dismissal will be made by school administration in consultation
with the Phlebotomy faculty and the department chairperson. Students may appeal
a dismissal by following the school appeals and/or grievance policy.
PROGRAM DRESS POLICY
Students who attend Lake
Tech shall dress in a manner appropriate for the job in which they are
receiving training, including any special protective gear and professional
uniforms. All clothing must be clean, neat, modest, in good repair,
appropriately sized, and be neither distracting nor offensive. Jewelry and makeup, if worn, must be in
accordance with this Master Plan of Instruction.
The Executive Director or designee has the
final authority for determining whether or not a student’s apparel conforms to
the dress code. If it is determined that it does not, students will be required
to change into clothing which will conform to this code or leave campus.
Students may return to campus when they have changed into appropriate clothing.
Phlebotomy Dress Code
1.
Program approved scrub
top: The
uniform top is red and may be purchased from Lake Uniforms. They will apply the
required patch to the left sleeve, 1 ½ inches below the shoulder seam.
2.
Black medical uniform
scrub pants: Scrub
pants cannot have flare at bottom. Jeans are not permitted.
3.
It
is a requirement that both the scrub top and the uniform pants be clean and
neat at all times. Ironing is recommended. You are representing yourself, your faculty
and your school.
4.
Belts (if worn): Black with simple,
unadorned buckle, maintained in relatively new condition.
5.
Black shoes, Closed-toe, closed-heel
and hard-soled, made of material that will not absorb fluids. If ankles are exposed, solid black
socks must be worn, covering ankles. High heels, platforms, clogs, cowboy
boots or high top work boots are unacceptable.
6.
Lake
Technical College Health Science patch attached 1 1/2 inches below the
left shoulder seam of the scrub top.
7.
A Lake Tech
student picture I.D. must be worn at all times when the student is on campus, or in
the clinical setting.
8.
Jewelry: No jewelry
other than a watch, a wedding/engagement ring.
No other visible body piercing is acceptable. The only acceptable body piercing is one small post earring or hoop in
each ear. Hoops, if worn must not be larger than 1 inch in diameter. No other
visible body piercing is acceptable.
9.
Make-up: Will be moderately applied.
Make-up should be consistent with the professional nature of Phlebotomists.
10.
Hair will be:
·
A
natural hair color only.
·
Neatly
combed, brushed or styled.
·
Out
of the eyes and restrained with clips or bands that blend with hair color or
match uniform.
·
Hair must be worn above the collar and away from the face at all
times when in uniform.
11.
Beards
and moustaches must be neatly groomed.
12.
Body art: All visible body art (tattoos, Henna, etc.) must be covered
at all times when participating in any clinical/externship settings. Note: In the interest of infection prevention tattoos on
the hands may be uncovered. Offensive tattoos are not permitted.
13.
Nail polish, if worn must be clear. Nails should be no longer than
end of fingertip. Artificial nails (to include, but not limited to, gel finish,
silk tips, Gelish finish, shellac) are not permitted in a clinical setting.
14.
Eyelashes are to be natural in color and, as with nails, artificial
eyelashes are prohibited.
15.
No offensive odors (i.e.,
body, breath, shampoo, perfume, etc.) are acceptable. Please remember that
strong perfume, hair spray, coffee, cologne, or cigarette smoke may be
offensive to patients and co-workers. These odors could trigger an acute
respiratory episode in patients with respiratory ailments.
Students
reporting to school or clinical activity dressed inappropriately will be
dismissed for the day.
Remember -
students at Lake Technical College are preparing for employment in a position
where public relations must be a major factor in one's success. Individual desires cannot always take precedence.
FINANCIAL AID
Policies and
guidelines for the administration of all financial aid are established
according to federal and state law. Applicants complete an information form,
Free Application for Federal Student Aid, and furnish documentation needed to
verify eligibility. More information on the application process may be obtained
in the Financial Aid Office.
The Financial Aid Office will assist students, where possible, with
access to financial support offered by federal agencies (U.S. Department of
Education – Pell Grants, Department of Veterans’ Affairs), other state and
local agencies and local organizations (scholarships).
PLAN OF INSTRUCTIONAL PRACTICES
Teaching
Methods
Pre- and
post-testing, lecture, web-based materials, demonstration and return,
discussion, group interaction, required reading and written assignments, oral
reports, role playing, question and answer, unit examinations, skill practice,
individualized instruction, self-directed learning activity packages, clinical
experience, field trips, textbooks, workbooks, projects, reports, simulations,
hands-on computer experience, collaborative learning, videotaped instructions,
films, audio tapes, transparencies, guest speakers, board examples, and labs are
among the teaching methods utilized.
Online
Access
Technology is an integral part of our daily
lives. From smart phones to electronic tablets, these devices are
becoming items that many cannot function without. In addition, the Internet
is changing the way education is delivered. Lake Technical College
strives to ensure that our students are able to compete in this technology
driven world. With this in mind, it is recommended that students have an
online presence and access to the internet.
It is also important that students have an
email address that they check on a regular basis. A lot of information
may come to you through your email, so it is important that you check it
regularly. If you do not have an email address, there are numerous services
that provide FREE email addresses. Please make sure your faculty have a
current, working email address for you. See your faculty for more
information.
Social
Media
The advent of social media has created a
world-wide communication medium for persons of all ages. While extremely
popular, these websites have also created their own set of “not-so-popular”
problems such as cyber-stalking, identity theft, cyber-bullying, cyber-cheating
(posting of exam, or other course material), and a host of other nebulous
challenges that users may face. Another reality associated with social media is
its far-reaching consequences for those who share posts that may be seen by
others as inappropriate.
Potential employers, current employers, civic,
or educational organizations you may be associated with, and many others are
looking at social media sites for information that may tell them things about
an individual. Students should also be cautioned on how private their social
media content really is – despite the settings on an account. All social media sites are potentially
vulnerable. A simple search of how to
view pages that are set as “private” for a popular social media website yielded
numerous responses for ways to view the content. Everything from blogs to online
videos offer to explain how to accomplish this task.
Students in all programs need to be cognizant
of the fact that most professions rely on great moral character. It is
recommended that when using social media, assume that all posts will be
seen/read by everyone with access to the internet.
Clinical
The faculty
will evaluate each student's skills/clinical progress throughout the program.
The evaluation is a comparison of the student's performance to the written
program objectives, which are based on the Department of Education's
Performance Standards. Evaluations are reviewed in individual conferences.
Methods of Teaching Safety
A basic outline of
safety standards and practices is covered along with continuous implementation
of safety principles. Skills are demonstrated by the student in the lab
environment and must meet competency standards prior to performance in the
clinical setting.
Evaluation
Class performance,
skills performance, pre- and post-testing, practical test evaluation (labs),
required written and workbook assignments, clinical observation,
decision-making, attendance, and professional skills are included in a
student’s evaluation. Cognitive, psychomotor, and affective performance,
required written assignments and performance of objectives during practicum are
included in a student’s evaluation.
PHLEBOTOMY PROGRAM GENERAL INFORMATION
Program Length and Hours
The Phlebotomy
class is a 165-hour program in length.
The Phlebotomy
program functions under Lake Technical College.
The program is designed to prepare students for employment as Phlebotomists.
Personal Qualities/Health Care
The following qualities are
desirable for one studying to become a phlebotomist: Good health, good citizenship, a desire to
help people and to have new experiences, a willingness to accept
responsibility, alertness to the needs of people, the ability to get along with
others, adaptability, honesty, dependability, promptness, and kindness.
The student
is responsible for his/her health and any health problems. The school reserves the right to require a
physician's statement if there is reason to believe that the student's health
may be jeopardized in a clinic situation.
Any student too ill to perform class requirements will be sent home.
Job Description
The
American Academy of Phlebotomy Technicians’ description of a phlebotomist:
Phlebotomists collects specimens from patients for clinical analysis and
diagnosis. They act as ambassadors of
the clinical laboratories. Consequently,
they must have excellent customer service skills as they interact with a
diverse patient population. Physicians
use the results of blood work to assist them in treating and diagnosing
patients up to 70% of the time.
Therefore, the phlebotomist must collect quality results to ensure
physicians are getting optimal results to aid in the treatment of patients.
The Phlebotomist may find employment in labs,
clinics, physicians’ offices, and private practice.
PROGRAM POLICIES AND
PROCEDURES
1.
No cell phones are allowed in the classroom or clinical setting unless otherwise instructed by the
clinical faculty.
2.
To protect equipment and furnishings in
the classroom and laboratory areas, only drinks, in closed, covered containers,
are permitted. No other food or drinks are allowed, unless specific permission
is granted by the faculty. However, under no circumstance may food or drinks be
in the laboratory or computer testing areas.
3.
Gum chewing is not allowed.
4.
Students are to maintain a neat, clean and appropriate appearance
and wear a proper uniform to class and to clinical areas.
5.
No student should be lying on laboratory tables without the
permission of the faculty.
6.
All equipment should be returned to its proper place after
use. Any broken equipment must be
reported to the faculty for repairs.
7.
All students will respect the rights of others.
8.
NO personal calls may be made or accepted during class time except
in emergency situations.
9.
Lake Tech is a tobacco free
institution. The use of tobacco products of any kind, including e-cigarettes,
is not permitted at any Lake Tech location.
10.
Students should make good use of classroom and clinical time; take
responsibility for their own learning.
11.
Students should demonstrate good interpersonal skills with peers
and the faculty and contribute to the learning atmosphere.
12.
Students should demonstrate punctuality.
13.
Students should respect school and clinical facility property.
14.
NO student is to be in the lab or classroom without the faculty
present.
15.
Conflicts – at any time that conflict arises, for any reason,
during class time or clinical time the student is to avoid a serious
confrontation at all costs. Right or
wrong, students should avoid being part of a bad scenario that would have an
impact on the program. Students should
report to the faculty or department chairperson immediately and allow one of
these individuals to disarm the situation.
Classroom Rules
Students will:
1.
Maintain a neat, clean, appropriate appearance.
·
When in uniform, be dressed according to the dress code.
·
When not in uniform, wear standard business attire for class or
other occasions.
·
Refrain from wearing shorts, midriff tops, etc., these are not
appropriate at any time.
2.
Demonstrate punctuality.
·
Notify a faculty prior to expected time regarding tardiness or
absences.
·
Seek permission and follow procedure to leave early when necessary.
·
Return from breaks and meal times at specified time.
3.
Respect the rights of others.
·
Be attentive and polite.
·
Do not talk to neighbors preventing others from learning.
·
Help classmates if able and time is appropriate.
·
Respect the property of others.
·
Be patient and considerate of others.
·
Pay attention.
·
Think before speaking to avoid misunderstanding.
·
Do not talk while others are talking.
4.
Demonstrate good interpersonal relationships with peers and faculty.
·
Exhibit/attempt to cooperate, have a congenial attitude with
others.
·
Show respect for faculty and peers.
·
Accept others for themselves.
5.
Contribute to a learning atmosphere.
·
Wait for recognition before speaking.
·
Do not interrupt class.
·
Assist peers, as able, in their learning.
·
Contribute new or pertinent material on topic when appropriate.
6.
Make good use of classroom/laboratory time.
·
Do reading or assignments when no lecture or formal class is in
progress.
·
Practice skills and techniques..
7.
Take responsibility for own learning.
·
Submit assignments on the specified date. In the event of an absence, submit assignment
the first day of the return to class.
·
Responsible for coming to class prepared by bringing pen, pencil,
paper, and books.
·
Make up work missed during absence in a timely manner without
prompting.
·
Complete reading assignments and is able to participate in class
discussions.
8.
Attempt to do the best possible.
·
Try to achieve full potential.
·
Make an effort to answer questions when called upon. There will be no unison responses to
questions. The faculty will recognize
students after asking a question.
·
Use time wisely.
·
See the teacher privately to clarify any unclear material.
9.
Respect school and clinical facility property.
·
Always leaves classroom, laboratory, and conference area neater
than found.
·
Do not eat or drink except in designated areas.
·
Do not deface property of others.
·
Be proud of your school and remember to be an ambassador to the
public.
Professionalism
and Confidentiality
Phlebotomists
practice under a code of ethics which safeguards the patient’s right to privacy
by judiciously protecting information of a confidential nature. As part of the assigned clinical experience,
students will be privy to information about patients, their families,
physicians and employees which is to be held in strictest of confidence and to
be discussed ONLY in accordance with professional responsibilities.
Violation of the “confidential communication”
will be grounds for probation or recommendation for dismissal in
accordance with program policy as recommended by a SIT meeting.
Methods of
Address
A student will address each other, faculty, office staff and clients
with respect and consideration. Clients
should be addressed in a friendly manner but never in terms of familiarity or
endearment.
CERTIFICATE REQUIREMENTS
In order to
receive a Certificate of Completion for the Phlebotomy program, the student
must successfully complete with a minimum of 77% average in each of the areas
of theory, skills and professional skills and:
·
Demonstrate knowledge related to all Intended Outcomes identified
in the Department of Education Curriculum Framework
·
Demonstrate proficiency in the laboratory/clinical area
·
Attend a minimum of 132.0 hours
The
certificate of completion will be presented at the end of the program. Program completers are invited to participate
in the school-wide graduation ceremony.
Students
who are able to successfully complete a minimum of thirty (30)
venipunctures and ten (10) capillary sticks on live individuals may be eligible to sit for the Certified Phlebotomy
Technician Certification exam. For more information on this examination please see
the NHA (National Health Career Association) Phlebotomy certification website.
CAPSTONE
Based upon
the availability of clinical sites for continued phlebotomy training, students
that successfully complete the Phlebotomy program may be able to enroll in
Capstone. The Capstone program prepares the student for The American Society of
Phlebotomy Technicians National Certification exam, ASPT. For information on
this certification, please see The ASPT (American Society of Phlebotomy
Technicians) website. To be eligible for this exam, the student MUST have at least 100 documented successful venipunctures
and 5 documented skin punctures.
Entry into the program requires students to complete fingerprinting and
a level two background check and a urine drug screen. A
felony conviction, regardless of adjudication, a plea of guilty to; or a plea
of nolo contendere to an offense constitutes a conviction and prohibit
enrollment in the program.
Entry into a clinical site requires a two-step PPD and current vaccines
before a student can be scheduled at a clinical site. Additional facility
specific requirements and/or orientation may apply.
Job Placement
The faculty
assists students with job placement. However,
no one can be promised the job or hours desired. It is up to the individual student to
actively pursue employment opportunities.
Follow Up
Lake
Technical College is proud of its graduates and celebrates the next step
graduates take whether it is employment, military or further education. Prior
to completing, students may visit the Career Success Center for assistance with
employability skills such as resume writing. In addition, faculty may provide
students with employment leads. However, it is up to the individual student to
actively pursue employment opportunities. We like to hear how our graduates are
doing and want to celebrate your successes so be sure to communicate with your faculty
any employment, military, or further education you enter. Students are required
to participate in an Exit Interview prior to their last day in their program.
GENERAL SCHOOL
INFORMATION
Campus Safety
Lake Technical College
makes every effort to provide a safe environment for all students, visitors,
faculty and staff. Basic safety
standards, which will include fire drills, weather drills, equipment usage, and
traffic regulations, will be covered in the program orientation. These basic safety standards will be
reinforced throughout the program enrollment.
See the current school catalog for additional campus safety information.
Food and Drink in Program Areas
To protect
equipment and furnishings in the classroom and laboratory areas, only drinks,
in closed, covered containers, are permitted. No other food or drinks are
allowed, unless specific permission is granted by the faculty. However, under
no circumstance may food or drinks be in the laboratory/ computer or computer testing
areas.
Leaving Campus During School Hours
For safety reasons, students will notify their faculty
when leaving campus early. Students may leave campus for lunch/dinner provided
this is done within the allotted time.
Parking
Regulations
Students may park only in the south parking lot
in spaces not designated as staff or customer service parking. For safety, loitering in or around vehicles
once the vehicle is parked is not allowed, and a 5 mph speed limit is enforced.
In consideration of the neighbors and classes in session, loud music in
vehicles on campus is prohibited.
Smoking
Lake Tech is a tobacco free institution. The use of
tobacco products of any kind, including e-cigarettes, is not permitted at any Lake Tech location. This includes the parking
lots.
2018 – 2019
Florida Department of Education
Curriculum Framework
Program
Title: Phlebotomy
Program
Type: Career Preparatory
Career
Cluster: Health Science
PSAV |
|
Program Number |
H170302 |
CIP Number |
0351100901 |
Grade Level |
30, 31 |
Standard Length |
165 hours |
Teacher Certification |
Refer to the Program Structure section. |
CTSO |
HOSA: Future Health
Professionals |
SOC Codes (all
applicable) |
31-9097 Phlebotomists 31-9099 Healthcare
Support Workers, All Other |
CTE Program Resources
|
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml |
Basic Skills Level |
N/A |
Purpose
This
program offers a sequence of courses that provides coherent and rigorous
content aligned with challenging academic standards and relevant technical
knowledge and skills needed to prepare for further education and careers in the
Health Science career cluster; provides technical skill proficiency, and
includes competency-based applied learning that contributes to the academic
knowledge, higher-order reasoning and problem-solving skills, work attitudes,
general employability skills, technical skills, and occupation-specific skills,
and knowledge of all aspects of Health Science career cluster.
The purpose of this program is to prepare students for
employment as phlebotomists SOC Code 31-9097 Phlebotomists, All other.
The
content includes but is not limited to communication, leadership, human
relations, and employability skills; performance of safe and efficient work
practices in obtaining adequate and correct blood specimens by capillary or
venipuncture on adults, children and neonates; maintaining the integrity of the
specimen in relation to the test to be performed; preparing blood smears;
labeling specimens accurately and completely; collecting timed specimens;
promoting the comfort and well-being of the patient while performing blood
collecting duties; observing safety policies and procedures; medical
terminology; emergency procedures including CPR (Heartsaver);
delivering a variety of clinical specimens to the clinical laboratory; sorting
and recording specimens received in the laboratory; centrifuging specimens and
preparing aliquots of samples according to the designated protocol;
distributing samples to appropriate laboratory sections; and preparing
collection trays for specimen procurement.
Additional Information
relevant to this Career and Technical Education (CTE) program is provided at
the end of this document.
Program Structure
This
program is a planned sequence of instruction consisting of 2 occupational
completion points.
This
program is comprised of courses which have been
assigned course numbers in the SCNS (Statewide Course Numbering System) in
accordance with Section 1007.24 (1), F.S.
Career and Technical credit shall be awarded to the student on a
transcript in accordance with Section 1001.44(3)(b),
F.S.
To
teach the courses listed below, instructors must hold at least one of the
teacher certifications indicated for that course.
The following table
illustrates the postsecondary program structure:
OCP |
Course Number |
Course Title |
Teacher Certification |
Length |
SOC Code |
A |
HSC0003 |
Basic Healthcare
Worker |
LAB TECH @7 7G MED ASST 7G PARAMEDIC @7 7G REG NURSE 7 G RESP THER @7 7G PRAC NURSE @7 %7%G
*(Must be a Registered Nurse) TEC MED !7 G LAB ASST @7 7G |
90 hours |
31-9099 |
B |
MEA0520 |
Phlebotomist |
75 hours |
31-9097 |
Common Career Technical Core – Career
Ready Practices
Career Ready Practices describe the career-ready skills that educators
should seek to develop in their students.
These practices are not exclusive to a Career Pathway, program of study,
discipline or level of education. Career
Ready Practices should be taught and reinforced in all career exploration and
preparation programs with increasingly higher levels of complexity and
expectation as a student advances through a program of study.
1. Act as a responsible and contributing
citizen and employee.
2. Apply appropriate academic and technical
skills.
3. Attend to personal health and financial
well-being.
4. Communicate clearly, effectively and with
reason.
5. Consider the environmental, social and
economic impacts of decisions.
6. Demonstrate creativity and innovation.
7. Employ valid and reliable research
strategies.
8. Utilize critical thinking to make sense
of problems and persevere in solving them.
9. Model integrity, ethical leadership and
effective management.
10. Plan education and career path aligned
to personal goals.
11. Use technology to enhance productivity.
12. Work productively in teams while using
cultural/global competence.
Standards
After successfully completing this program, the
student will be able to perform the following:
01.0
Demonstrate knowledge of the healthcare delivery system
and health occupations.
02.0
Demonstrate the ability to communicate and use
interpersonal skills effectively.
03.0
Demonstrate legal and ethical responsibilities.
04.0
Demonstrate an understanding of and apply wellness and
disease concepts.
05.0
Recognize and practice safety and security procedures.
06.0
Recognize and respond to emergency situations.
07.0
Recognize and practice infection control procedures.
08.0
Demonstrate an understanding of information technology
applications in healthcare.
09.0
Demonstrate employability skills.
10.0
Demonstrate knowledge of blood borne diseases, including
HIV/AIDS.
11.0
Apply basic math and science skills.
12.0
Demonstrate
accepted professional, communication and interpersonal skills.
13.0
Discuss
phlebotomy in relation to the health care setting.
14.0
Identify
the anatomic structure and function of body systems in relation to services
performed by phlebotomist.
15.0
Recognize
and identify collection reagents supplies, equipment and interfering chemical
substances.
16.0
Demonstrate
skills and knowledge necessary to perform phlebotomy.
17.0
Practice
infection control following standard precautions.
18.0
Practice
accepted procedures of transporting, accessioning and processing specimens.
19.0
Practice
quality assurance and safety.
LAKE
TECHNICAL COLLEGE
Health Science
Education
Phlebotomy
SUBSTANCE ABUSE STATEMENT
I
understand and agree that any student in possession of, using, or under the
influence of alcoholic beverages, any illegal substances or drugs, or any
prescription drugs that are not prescribed for that individual on the school
grounds or at any assigned clinical facility, will be subject to immediate
dismissal from the program or any other disciplinary action that is deemed
appropriate by administration. I also understand that any student convicted of,
pleading no contest, or entering into any form of pre-trial program for the
use, possession, manufacture, distribution or being under the influence of any
of the above listed items or substances, regardless of where the alleged
offense occurs, will be subject to immediate dismissal from the program.
As outlined
in the Policies and Procedures
manual, law enforcement agencies will be notified of any illegal activity.
Student
Signature: ___________________________________________ Date: ____________
STATEMENT OF RECEIPT AND UNDERSTANDING OF POLICIES
I have
received a copy of the Phlebotomy Master Plan of Instruction.
I have
read, asked for clarification if needed, understand, and agree to comply with
all policies contained therein.
I
understand that failure to comply with these policies may result in the
termination of my program.
Print
Name: DATE:
Signature:
Student Confidentiality
Statement
I,
___________________________ (PRINT) _________, understand that as a student
of Lake Technical College Health Sciences Program, I will have access to
private, confidential information regarding the patients at the clinical
sites at which I will be practicing and/ or job shadowing. I also understand that according to the law
(HIPPA) this information is to be held in strict confidence and not discussed
with anyone who does not have a legal right to know. This includes, but is
not limited to, friends or relatives of mine, former employees of the practice
and friends or relatives of the patient. Information pertaining to a patient’s health
status can only be released upon the written authorization of the patient or
patient’s legal representative. Failure to comply is a violation of Federal
Law and grounds for immediate dismissal from the program of study. Date:_________________ Signature______________________ |
Option for Background Checks for HSE Students
HSE Students are required to have a level 2 background check. While there
are many companies that offer this service, the following represents the least
expensive way we have found to meet this requirement. Do CAREFULLY follow the instructions.
You may do this through Lake County Sheriff’s office, by following these
steps:
Go to the Lake County Sheriff’s Office 360 W. Ruby Street Tavares, FL
If you are a Lake County resident, fingerprint services are free to
students. You must present your state issued picture ID, which must reflect
your Lake County address
If you are not a Lake County resident the fee is $25.00. You may want to
check with your own County’s Sheriff’s Office to see if they offer a free
service for students
Once you have been electronically fingerprinted you will need to go
online to Florida Department of Law Enforcement (FDLE) Civil Applicant Payment
System, and register with them using the Transaction Control Number (TCN) which
was provided to you by the fingerprinting entity. (Lake County Sheriff’s
Office)
When registering it is IMPORTANT
YOUR NAME IS ENTERED EXACTLY AS IT IS STATED ON YOUR FINGERPRINTS.
For your program admission
background check, you will need to use Lake
Technical College’s ORI number
V35020011, this is to ensure that your results are received by LTC’s Health
Science Department Chairperson. The cost for registering with FDLE for initial
background check for Lake Technical College’s ORI number is $28.00. (Prices are
subject to change without notice).
6/1/2017
kp