Public Safety Telecommunication (911 Dispatcher)

Hours: 232 hours, approximately 8 weeks
Cost: Tuition is approximately $669.00, plus books & fees (Click to see all related charges)
Admissions Requirements:
Applicant must be at least 18 years old, have a high school diploma or its equivalent, U.S. citizen, valid driver’s license or photo ID, drug screening, and background check (fingerprints) – call for additional requirements
Location: LTC’s Institute of Public Safety
Testing Requirements: None
Next Class: Day–1/11/16–2/16/16, M–R, 8a–5p, F 7a–7p. ;   Day–5/9/16–6/17/16, M–R, 8a–5p, F 7a–7p;    Night–8/22/16–11/4/16, M–R, 6p–10p, Sat. 7a–7p;   Day–1/9/17–2/17/17, M–R, 8a–5p, F 7a–7p.

Public Safety Telecommunication (911 Dispatcher) Master Plan of Instruction

Law Enforcement Officer

What you’ll learn:

  • Introduction to Public Safety and the role of Telecommuicators
  • Professional Ethics
  • Basic Principles and Components of Emergency Medical Services and Law Enforcement
  • Hazardous Materials and Fire Department Response
  • Radio Communications, Emergency Management
  • Customer Service, Stress Management Techniques
  • Operational Skills, Crisis Intervention
  • Criminal/Civil Law, Active Shooter, Liability
OCP Course Number Course Title Course Length
A EMS0002 Dispatcher: Police, Fire, and Ambulance 232 hrs

Industry Certifications

  • State Exam

Employment Opportunities:

  • Florida Law Enforcement Agencies, i.e. city, county, state
  • Fire agencies
  • EMS agencies

Starting Salaries:

Vary, ranging from $28,765 to 46,024*
*Based on local industry information

Recent Employers of Graduates:

  • New program, data not yet available

Completion Rate* – 100%
Placement Rate* – 90%
Licensure Pass Rate* – 86%

For employment information, visit
*Data as reported to COE and is updated annually in December of each calendar year.

Required Book List

For the most recent book list for the Public Safety Telecommunication (9-1-1) program, call 352.742.6463.

Steps to Enroll

  1. Apply for financial aid, if applicable
  2. Complete the online application
  3. Meet with a career advisor
  4. Register and pay tuition and fees
  5. Purchase books and supplies
  6. Complete the new student orientation online prior to the first day of class